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The development of Large Language Models (LLMs) has catalyzed automation in customer service, yet benchmarking their performance remains challenging. Existing benchmarks predominantly rely on static paradigms and single-dimensional metrics,…

Artificial Intelligence · Computer Science 2026-04-13 Ling Shi , Yuqin Dai , Ziyin Wang , Ning Gao , Wei Zhang , Chaozheng Wang , Yujie Wang , Wei He , Jinpeng Wang , Deiyi Xiong

Memory retrieval in agentic large language model (LLM) systems is often treated as a static lookup problem, relying on flat vector search or fixed binary relational graphs. However, fixed graph structures cannot capture the varying…

Artificial Intelligence · Computer Science 2026-05-12 Dongming Jiang , Yi Li , Guanpeng Li , Qiannan Li , Bingzhe Li

Effective mental health counseling is a complex, theory-driven process requiring the simultaneous integration of psychological frameworks, real-time distress signals, and strategic intervention planning. This level of clinical reasoning is…

Computation and Language · Computer Science 2026-04-30 Eliya Naomi Aharon , Meytal Grimland , Avi Segal , Loona Ben Dayan , Inbar Shenfeld , Yossi Levi Belz , Kobi Gal

Self-evolving language-model agents must decide what to learn next and how to preserve what they have learned across iterations. Existing systems typically carry this cross-iteration knowledge as natural-language feedback, flat episodic…

Artificial Intelligence · Computer Science 2026-05-12 Ruiyi Yang , Zechen Li , Hao Xue , Imran Razzak , Flora D. Salim

Deep search agents, which aim to answer complex questions requiring reasoning across multiple documents, can significantly speed up the information-seeking process. Collecting human annotations for this application is prohibitively…

Artificial Intelligence · Computer Science 2026-01-27 Fangyuan Xu , Rujun Han , Yanfei Chen , Zifeng Wang , I-Hung Hsu , Jun Yan , Vishy Tirumalashetty , Eunsol Choi , Tomas Pfister , Chen-Yu Lee

Query rewriting is pivotal for enhancing dense retrieval, yet current methods demand large-scale supervised data or suffer from inefficient reinforcement learning (RL) exploration. In this work, we first establish that guiding Large…

Artificial Intelligence · Computer Science 2025-07-29 Teng Wang , Hailei Gong , Changwang Zhang , Jun Wang

Retrieval-augmented question answering over heterogeneous corpora requires connected evidence across text, tables, and graph nodes. While entity-level knowledge graphs support structured access, they are costly to construct and maintain,…

Information Retrieval · Computer Science 2026-02-20 Prasham Titiya , Rohit Khoja , Tomer Wolfson , Vivek Gupta , Dan Roth

AI agents that interact with users across multiple sessions require persistent long-term memory to maintain coherent, personalized behavior. Current approaches either rely on flat retrieval-augmented generation (RAG), which loses structural…

Artificial Intelligence · Computer Science 2026-05-14 Swarna Kamal Paul , Shubhendu Sharma , Nitin Sareen

Reinforcement learning with verifiable rewards improves reasoning in large language models (LLMs), but many methods still rely on large human-labeled datasets. While self-play reduces this dependency, it often lacks explicit planning and…

Artificial Intelligence · Computer Science 2026-03-18 Yulin Peng , Xinxin Zhu , Chenxing Wei , Nianbo Zeng , Leilei Wang , Ying Tiffany He , F. Richard Yu

Memory emerges as the core module in the Large Language Model (LLM)-based agents for long-horizon complex tasks (e.g., multi-turn dialogue, game playing, scientific discovery), where memory can enable knowledge accumulation, iterative…

To sustain coherent long-term interactions, Large Language Model (LLM) agents must navigate the tension between acquiring new information and retaining prior knowledge. Current unified stream-based memory systems facilitate context updates…

Artificial Intelligence · Computer Science 2026-04-15 Zhaofen Wu , Hanrong Zhang , Fulin Lin , Wujiang Xu , Xinran Xu , Yankai Chen , Henry Peng Zou , Shaowen Chen , Weizhi Zhang , Xue Liu , Philip S. Yu , Hongwei Wang

Autonomous Graphical User Interface (GUI) agents often struggle with multi-step tasks due to constrained context windows and static policies that fail to adapt to dynamic environments. To address these limitations, this work proposes the…

Machine Learning · Computer Science 2026-05-19 Shilong Jin , Lanjun Wang , Zhuosheng Zhang

Large language model (LLM)-based agents have demonstrated strong capabilities in complex reasoning and problem solving through multi-step interactions, yet most deployed agents remain behaviorally static, with knowledge acquired during…

Artificial Intelligence · Computer Science 2026-05-19 Yuxin Jin , Siyuan Zhang , Hanchen Wang , Lu Qin , Ying Zhang , Wenjie Zhang

Current approaches to memory in Large Language Models (LLMs) predominantly rely on static Retrieval-Augmented Generation (RAG), which often results in scattered retrieval and fails to capture the structural dependencies required for complex…

Computation and Language · Computer Science 2026-02-11 Zhengxuan Lu , Dongfang Li , Yukun Shi , Beilun Wang , Longyue Wang , Baotian Hu

Most commodity software lacks accessible Application Programming Interfaces (APIs), requiring autonomous agents to interact solely through pixel-based Graphical User Interfaces (GUIs). In this API-free setting, large language model…

Artificial Intelligence · Computer Science 2026-03-26 Chenwei Tang , Lin Long , Xinyu Liu , Jingyu Xing , Zizhou Wang , Joey Tianyi Zhou , Jiawei Du , Liangli Zhen , Jiancheng Lv

Memory-Augmented Generation (MAG) extends Large Language Models with external memory to support long-context reasoning, but existing approaches largely rely on semantic similarity over monolithic memory stores, entangling temporal, causal,…

Artificial Intelligence · Computer Science 2026-04-17 Dongming Jiang , Yi Li , Guanpeng Li , Bingzhe Li

Retrieval-Augmented Generation (RAG) is widely employed to mitigate risks such as hallucinations and knowledge obsolescence in medical question answering, yet its predominantly single-round, static retrieval paradigm misaligns with the…

Computation and Language · Computer Science 2026-05-19 Yongfeng Huang , Ruiying Chen , James Cheng

Large language model (LLM) based agents are increasingly used to tackle software engineering tasks that require multi-step reasoning and code modification, demonstrating promising yet limited performance. However, most existing LLM agents…

Artificial Intelligence · Computer Science 2025-11-11 Hiroaki Hayashi , Bo Pang , Wenting Zhao , Ye Liu , Akash Gokul , Srijan Bansal , Caiming Xiong , Semih Yavuz , Yingbo Zhou

Sleep is vital for health, yet access to data alone does not guarantee improvement. While wearables and health apps enable tracking, users face a "Data-Action Gap," struggling to interpret metrics and translate them into action. Current…

Human-Computer Interaction · Computer Science 2026-04-21 Hansoo Lee , Yoonjae Cho , Sonya S. Kwak , Rafael A. Calvo

Retrieval augmented generation (RAG) reduces hallucinations and factual errors in large language models (LLMs) by conditioning generation on retrieved external knowledge. Recent search agents further cast RAG as an autonomous, multi-turn…

Computation and Language · Computer Science 2026-03-05 Jian Li , Yizhang Jin , Dongqi Liu , Hang Ding , Jiafu Wu , Dongsheng Chen , Yunhang Shen , Yulei Qin , Ying Tai , Chengjie Wang , Xiaotong Yuan , Yabiao Wang
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