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Many explainable AI (XAI) techniques strive for interpretability by providing concise salient information, such as sparse linear factors. However, users either only see inaccurate global explanations, or highly-varying local explanations.…

Human-Computer Interaction · Computer Science 2024-04-11 Jessica Y. Bo , Pan Hao , Brian Y. Lim

The unprecedented performance of machine learning models in recent years, particularly Deep Learning and transformer models, has resulted in their application in various domains such as finance, healthcare, and education. However, the…

Human-Computer Interaction · Computer Science 2023-12-20 Milad Rogha

The lack of explainability of a decision from an Artificial Intelligence (AI) based "black box" system/model, despite its superiority in many real-world applications, is a key stumbling block for adopting AI in many high stakes applications…

Artificial Intelligence · Computer Science 2021-01-26 Sheikh Rabiul Islam , William Eberle , Sheikh Khaled Ghafoor , Mohiuddin Ahmed

We often use "explainable" Artificial Intelligence (XAI)" and "interpretable AI (IAI)" interchangeably when we apply various XAI tools for a given dataset to explain the reasons that underpin machine learning (ML) outputs. However, these…

Artificial Intelligence · Computer Science 2024-08-23 Caesar Wu , Rajkumar Buyya , Yuan Fang Li , Pascal Bouvry

Corporate mergers and acquisitions (M&A) account for billions of dollars of investment globally every year, and offer an interesting and challenging domain for artificial intelligence. However, in these highly sensitive domains, it is…

Computation and Language · Computer Science 2020-10-26 Linyi Yang , Eoin M. Kenny , Tin Lok James Ng , Yi Yang , Barry Smyth , Ruihai Dong

Explainable AI (XAI) aims to improve user understanding and decisions when using AI models. However, despite innovations in XAI, recent user evaluations reveal that this goal remains elusive. Understanding human cognition can help explain…

Artificial Intelligence · Computer Science 2026-05-01 Louth Bin Rawshan , Zhuoyu Wang , Brian Y. Lim

With the advances of AI research, AI has been increasingly adopted in numerous domains, ranging from low-stakes daily tasks such as movie recommendations to high-stakes tasks such as medicine, and criminal justice decision-making.…

Human-Computer Interaction · Computer Science 2024-10-29 Shuai Ma

As AI becomes more common in everyday living, there is an increasing demand for intelligent systems that are both performant and understandable. Explainable AI (XAI) systems aim to provide comprehensible explanations of decisions and…

Artificial Intelligence · Computer Science 2025-10-15 Aline Mangold , Juliane Zietz , Susanne Weinhold , Sebastian Pannasch

Explainable Artificial Intelligence (XAI) has recently gained a swell of interest, as many Artificial Intelligence (AI) practitioners and developers are compelled to rationalize how such AI-based systems work. Decades back, most XAI systems…

Artificial Intelligence · Computer Science 2024-03-05 Muhammad Suffian , Muhammad Yaseen Khan , Alessandro Bogliolo

While research on explainable AI (XAI) is booming and explanation techniques have proven promising in many application domains, standardised human-centred evaluation procedures are still missing. In addition, current evaluation procedures…

Human-Computer Interaction · Computer Science 2025-06-18 Ivania Donoso-Guzmán , Jeroen Ooge , Denis Parra , Katrien Verbert

Explainable Artificial Intelligence (XAI) plays a crucial role in fostering transparency and trust in AI systems, where traditional XAI approaches typically offer one level of abstraction for explanations, often in the form of heatmaps…

With Artificial Intelligence (AI) becoming ubiquitous in every application domain, the need for explanations is paramount to enhance transparency and trust among non-technical users. Despite the potential shown by Explainable AI (XAI) for…

Human-Computer Interaction · Computer Science 2024-02-05 Aditya Bhattacharya

More recently, Explainable Artificial Intelligence (XAI) research has shifted to focus on a more pragmatic or naturalistic account of understanding, that is, whether the stakeholders understand the explanation. This point is especially…

Human-Computer Interaction · Computer Science 2021-08-05 Janet Hui-wen Hsiao , Hilary Hei Ting Ngai , Luyu Qiu , Yi Yang , Caleb Chen Cao

This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny

Explainability and interpretability of AI models is an essential factor affecting the safety of AI. While various explainable AI (XAI) approaches aim at mitigating the lack of transparency in deep networks, the evidence of the effectiveness…

Artificial Intelligence · Computer Science 2020-03-03 Kamran Alipour , Jurgen P. Schulze , Yi Yao , Avi Ziskind , Giedrius Burachas

Explainable artificial intelligence (xAI) is seen as a solution to making AI systems less of a black box. It is essential to ensure transparency, fairness, and accountability, which are especially paramount in the financial sector. The aim…

Artificial Intelligence · Computer Science 2021-11-08 Ouren Kuiper , Martin van den Berg , Joost van der Burgt , Stefan Leijnen

Artificial Intelligence (AI) has created the single biggest technology revolution the world has ever seen. For the finance sector, it provides great opportunities to enhance customer experience, democratize financial services, ensure…

Risk Management · Quantitative Finance 2021-03-02 Branka Hadji Misheva , Joerg Osterrieder , Ali Hirsa , Onkar Kulkarni , Stephen Fung Lin

Explainable Artificial Intelligence (XAI) is increasingly required in computational economics, where machine-learning forecasters can outperform classical econometric models but remain difficult to audit and use for policy. This survey…

General Economics · Economics 2025-12-16 Agustín García-García , Pablo Hidalgo , Julio E. Sandubete

Research in artificial intelligence (AI)-assisted decision-making is experiencing tremendous growth with a constantly rising number of studies evaluating the effect of AI with and without techniques from the field of explainable AI (XAI) on…

Human-Computer Interaction · Computer Science 2022-06-02 Max Schemmer , Patrick Hemmer , Maximilian Nitsche , Niklas Kühl , Michael Vössing

Financial forecasting increasingly uses large neural network models, but their opacity raises challenges for trust and regulatory compliance. We present several approaches to explainable and reliable AI in finance. \emph{First}, we describe…

Machine Learning · Computer Science 2025-10-31 Albi Isufaj , Pablo Mollá , Helmut Prendinger