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Task-oriented dialogue (ToD) systems help users execute well-defined tasks across a variety of domains (e.g., $\textit{flight booking}$ or $\textit{food ordering}$), with their Natural Language Understanding (NLU) components being dedicated…

Computation and Language · Computer Science 2024-04-10 Evgeniia Razumovskaia , Goran Glavaš , Anna Korhonen , Ivan Vulić

Existing conversational systems are mostly agent-centric, which assumes the user utterances would closely follow the system ontology (for NLU or dialogue state tracking). However, in real-world scenarios, it is highly desirable that the…

Computation and Language · Computer Science 2021-09-10 Zhiyu Chen , Honglei Liu , Hu Xu , Seungwhan Moon , Hao Zhou , Bing Liu

This article describes an exclusively resource-based method of morphological annotation of written Korean text. Korean is an agglutinative language. Our annotator is designed to process text before the operation of a syntactic parser. In…

Computation and Language · Computer Science 2007-11-22 Ivan Berlocher , Hyun-Gue Huh , Eric Laporte , Jee-Sun Nam

Natural language inference (NLI) and semantic textual similarity (STS) are key tasks in natural language understanding (NLU). Although several benchmark datasets for those tasks have been released in English and a few other languages, there…

Computation and Language · Computer Science 2020-10-06 Jiyeon Ham , Yo Joong Choe , Kyubyong Park , Ilji Choi , Hyungjoon Soh

Recent directions for offensive language detection are hierarchical modeling, identifying the type and the target of offensive language, and interpretability with offensive span annotation and prediction. These improvements are focused on…

Computation and Language · Computer Science 2022-11-08 Younghoon Jeong , Juhyun Oh , Jaimeen Ahn , Jongwon Lee , Jihyung Moon , Sungjoon Park , Alice Oh

We introduce Korean Language Understanding Evaluation (KLUE) benchmark. KLUE is a collection of 8 Korean natural language understanding (NLU) tasks, including Topic Classification, SemanticTextual Similarity, Natural Language Inference,…

Task-oriented dialogue (TOD) systems have been widely deployed in many industries as they deliver more efficient customer support. These systems are typically constructed for a single domain or language and do not generalise well beyond…

Computation and Language · Computer Science 2023-06-21 Nikita Moghe , Evgeniia Razumovskaia , Liane Guillou , Ivan Vulić , Anna Korhonen , Alexandra Birch

We present NLU++, a novel dataset for natural language understanding (NLU) in task-oriented dialogue (ToD) systems, with the aim to provide a much more challenging evaluation environment for dialogue NLU models, up to date with the current…

Computation and Language · Computer Science 2022-05-06 Iñigo Casanueva , Ivan Vulić , Georgios P. Spithourakis , Paweł Budzianowski

Visual representation of data like charts and tables can be challenging to understand for readers. Previous work showed that combining visualisations with text can improve the communication of insights in static contexts, but little is…

Computation and Language · Computer Science 2022-07-05 Simone Balloccu , Ehud Reiter

We expand the second language (L2) Korean Universal Dependencies (UD) treebank with 5,454 manually annotated sentences. The annotation guidelines are also revised to better align with the UD framework. Using this enhanced treebank, we…

Computation and Language · Computer Science 2025-03-20 Hakyung Sung , Gyu-Ho Shin

Chatbots are robots that can communicate with humans using text or voice signals. Legal chatbots improve access to justice, since legal representation and legal advice by lawyers come with a high cost that excludes disadvantaged and…

Computation and Language · Computer Science 2026-05-11 Changhoe Hwang , Jee-Sun Nam , Eric Laporte

We describe a resource-based method of morphological annotation of written Korean text. Korean is an agglutinative language. The output of our system is a graph of morphemes annotated with accurate linguistic information. The language…

Computation and Language · Computer Science 2007-11-22 Hyun-Gue Huh , Eric Laporte

Research on Korean grammatical error correction (GEC) is limited, compared to other major languages such as English. We attribute this problematic circumstance to the lack of a carefully designed evaluation benchmark for Korean GEC. In this…

Computation and Language · Computer Science 2023-05-25 Soyoung Yoon , Sungjoon Park , Gyuwan Kim , Junhee Cho , Kihyo Park , Gyutae Kim , Minjoon Seo , Alice Oh

Spoken language understanding (SLU) systems are widely used in handling of customer-care calls.A traditional SLU system consists of an acoustic model (AM) and a language model (LM) that areused to decode the utterance and a natural language…

Computation and Language · Computer Science 2018-10-02 Shahab Jalalvand , Andrej Ljolje , Srinivas Bangalore

Intention identification is a core issue in dialog management. However, due to the non-canonicality of the spoken language, it is difficult to extract the content automatically from the conversation-style utterances. This is much more…

Computation and Language · Computer Science 2019-07-10 Won Ik Cho , Young Ki Moon , Woo Hyun Kang , Nam Soo Kim

Software engineering (SE) chatbots are increasingly gaining attention for their role in enhancing development processes. At the core of chatbots are Natural Language Understanding platforms (NLUs), which enable them to comprehend user…

Software Engineering · Computer Science 2025-07-21 Ebube Alor , Ahmad Abdellatif , SayedHassan Khatoonabadi , Emad Shihab

Natural language understanding (NLU) and natural language generation (NLG) are two fundamental and related tasks in building task-oriented dialogue systems with opposite objectives: NLU tackles the transformation from natural language to…

Computation and Language · Computer Science 2020-06-16 Bo-Hsiang Tseng , Jianpeng Cheng , Yimai Fang , David Vandyke

This paper introduces a natural language understanding (NLU) framework for argumentative dialogue systems in the information-seeking and opinion building domain. The proposed framework consists of two sub-models, namely intent classifier…

Computation and Language · Computer Science 2022-02-22 Waheed Ahmed Abro , Annalena Aicher , Niklas Rach , Stefan Ultes , Wolfgang Minker , Guilin Qi

Language detoxification involves removing toxicity from offensive language. While a neutral-toxic paired dataset provides a straightforward approach for training detoxification models, creating such datasets presents several challenges: i)…

Computation and Language · Computer Science 2025-06-17 Minkyeong Jeon , Hyemin Jeong , Yerang Kim , Jiyoung Kim , Jae Hyeon Cho , Byung-Jun Lee

The natural language generation (NLG) module in a task-oriented dialogue system produces user-facing utterances conveying required information. Thus, it is critical for the generated response to be natural and fluent. We propose to…

Computation and Language · Computer Science 2020-05-07 Chenguang Zhu
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