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Understanding and modeling buyer intent is a foundational challenge in optimizing search query reformulation within the dynamic landscape of e-commerce search systems. This work introduces a robust data pipeline designed to mine and analyze…

Information Retrieval · Computer Science 2025-07-31 Jayanth Yetukuri , Ishita Khan

In conversational search systems, a key component is to determine and clarify the intent behind complex queries. We view intent clarification in light of the exploratory search paradigm, where users, through an iterative, evolving process…

Information Retrieval · Computer Science 2026-03-09 Maik Larooij

User intent classification is an important task in information retrieval. In this work, we introduce a revised taxonomy of user intent. We take the widely used differentiation between navigational, transactional and informational queries as…

Information Retrieval · Computer Science 2022-09-28 Daria Alexander , Wojciech Kusa , Arjen P. de Vries

Clinicians face several significant barriers to search and synthesize accurate, succinct, updated, and trustworthy medical information from several literature sources during the practice of medicine and patient care. In this talk, we will…

This paper presents GEneric iNtent Encoder (GEN Encoder) which learns a distributed representation space for user intent in search. Leveraging large scale user clicks from Bing search logs as weak supervision of user intent, GEN Encoder…

Information Retrieval · Computer Science 2019-07-26 Hongfei Zhang , Xia Song , Chenyan Xiong , Corby Rosset , Paul N. Bennett , Nick Craswell , Saurabh Tiwary

Web search is among the most frequent online activities. Whereas traditional information retrieval techniques focus on the information need behind a user query, previous work has shown that user behaviour and interaction can provide…

Information Retrieval · Computer Science 2022-07-05 Ran Yu , Limock , Stefan Dietze

In this paper, we introduce the use of Semantic Hashing as embedding for the task of Intent Classification and achieve state-of-the-art performance on three frequently used benchmarks. Intent Classification on a small dataset is a…

If 100 people issue the same search query, they may have 100 different goals. While existing work on user-centric AI evaluation highlights the importance of aligning systems with fine-grained user intents, current search evaluation methods…

Human-Computer Interaction · Computer Science 2025-09-24 Yoonseo Choi , Eunhye Kim , Hyunwoo Kim , Donghyun Park , Honggu Lee , Jinyoung Kim , Juho Kim

Searching patients based on the relevance of their medical records is challenging because of the inherent implicit knowledge within the patients' medical records and queries. Such knowledge is known to the medical practitioners but may be…

Information Retrieval · Computer Science 2017-02-02 Nut Limsopatham , Craig Macdonald , Iadh Ounis

Text matching systems have become a fundamental service in most searching platforms. For instance, they are responsible for matching user queries to relevant candidate items, or rewriting the user-input query to a pre-selected…

Computation and Language · Computer Science 2024-02-13 Mingzhe Li , Xiuying Chen , Jing Xiang , Qishen Zhang , Changsheng Ma , Chenchen Dai , Jinxiong Chang , Zhongyi Liu , Guannan Zhang

As information retrieval systems continue to evolve, accurate evaluation and benchmarking of these systems become pivotal. Web search datasets, such as MS MARCO, primarily provide short keyword queries without accompanying intent or…

Information Retrieval · Computer Science 2024-09-02 Abhijit Anand , Jurek Leonhardt , V Venktesh , Avishek Anand

Click logs are valuable resources for a variety of information retrieval (IR) tasks. This includes query understanding/analysis, as well as learning effective IR models particularly when the models require large amounts of training data. We…

Information Retrieval · Computer Science 2021-04-29 Navid Rekabsaz , Oleg Lesota , Markus Schedl , Jon Brassey , Carsten Eickhoff

Click models are an important tool for leveraging user feedback, and are used by commercial search engines for surfacing relevant search results. However, existing click models are lacking in two aspects. First, they do not share…

Information Retrieval · Computer Science 2014-01-03 Dinesh Govindaraj , Tao Wang , S. V. N. Vishwanathan

Large language models (LLMs) increasingly serve as interactive healthcare resources, yet user acceptance remains underexplored. This study examines how ease of use, perceived usefulness, trust, and risk perception interact to shape…

Artificial Intelligence · Computer Science 2025-03-04 Avishek Choudhury , Yeganeh Shahsavar , Hamid Shamszare

In healthcare intelligence, the ability to fuse heterogeneous, multi-intent information from diverse clinical sources is fundamental to building reliable decision-making systems. Large Language Model (LLM)-driven information interaction…

Computation and Language · Computer Science 2025-07-04 Dingkang Yang , Jinjie Wei , Mingcheng Li , Jiyao Liu , Lihao Liu , Ming Hu , Junjun He , Yakun Ju , Wei Zhou , Yang Liu , Lihua Zhang

Information retrieval in real-time search presents unique challenges distinct from those encountered in classical web search. These challenges are particularly pronounced due to the rapid change of user search intent, which is influenced by…

Information Retrieval · Computer Science 2023-12-05 Nan Yang , Shusen Zhang , Yannan Zhang , Xiaoling Bai , Hualong Deng , Tianhua Zhou , Jin Ma

New intent discovery is of great value to natural language processing, allowing for a better understanding of user needs and providing friendly services. However, most existing methods struggle to capture the complicated semantics of…

Computation and Language · Computer Science 2023-12-14 Hanlei Zhang , Hua Xu , Xin Wang , Fei Long , Kai Gao

In a doctor-patient dialogue, the primary objective of physicians is to diagnose patients and propose a treatment plan. Medical doctors guide these conversations through targeted questioning to efficiently gather the information required to…

Computation and Language · Computer Science 2025-08-27 Tom Röhr , Soumyadeep Roy , Fares Al Mohamad , Jens-Michalis Papaioannou , Wolfgang Nejdl , Felix Gers , Alexander Löser

Dialogue intent classification aims to identify the underlying purpose or intent of a user's input in a conversation. Current intent classification systems encounter considerable challenges, primarily due to the vast number of possible…

Computation and Language · Computer Science 2024-12-23 Gyutae Park , Ingeol Baek , ByeongJeong Kim , Joongbo Shin , Hwanhee Lee

For machines to effectively assist humans in challenging visual search tasks, they must differentiate whether a human is simply glancing into a scene (navigational intent) or searching for a target object (informational intent). Previous…

Human-Computer Interaction · Computer Science 2025-08-05 Mansi Sharma , Shuang Chen , Philipp Müller , Maurice Rekrut , Antonio Krüger