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Human-AI complementarity, the idea that combining human and AI judgments can outperform either alone, offers a promising pathway toward robust oversight of advanced AI systems. However, whether human-AI complementarity can be achieved on…

Many researchers motivate explainable AI with studies showing that human-AI team performance on decision-making tasks improves when the AI explains its recommendations. However, prior studies observed improvements from explanations only…

Artificial Intelligence · Computer Science 2021-01-14 Gagan Bansal , Tongshuang Wu , Joyce Zhou , Raymond Fok , Besmira Nushi , Ece Kamar , Marco Tulio Ribeiro , Daniel S. Weld

The gold standard in human-AI collaboration is complementarity -- when combined performance exceeds both the human and algorithm alone. We investigate this challenge in binary classification settings where the goal is to maximize 0-1…

Artificial Intelligence · Computer Science 2024-11-26 Kenny Peng , Nikhil Garg , Jon Kleinberg

We develop a network of Bayesian agents that collectively model the mental states of teammates from the observed communication. Using a generative computational approach to cognition, we make two contributions. First, we show that our agent…

Human-Computer Interaction · Computer Science 2023-03-29 Samuel Westby , Christoph Riedl

There are many unknowns regarding the characteristics and dynamics of human-AI teams, including a lack of understanding of how certain human-human teaming concepts may or may not apply to human-AI teams and how this composition affects team…

Human-Computer Interaction · Computer Science 2021-05-25 Nathan J. McNeese , Beau G. Schelble , Lorenzo Barberis Canonico , Mustafa Demir

Much of machine learning research focuses on predictive accuracy: given a task, create a machine learning model (or algorithm) that maximizes accuracy. In many settings, however, the final prediction or decision of a system is under the…

Computers and Society · Computer Science 2022-06-02 Kate Donahue , Alexandra Chouldechova , Krishnaram Kenthapadi

In human-AI decision making, designing AI that complements human expertise has been a natural strategy to enhance human-AI collaboration, yet it often comes at the cost of decreased AI performance in areas of human strengths. This can…

Artificial Intelligence · Computer Science 2026-02-24 Hasan Amin , Ming Yin , Rajiv Khanna

We begin with a disquieting paradox: human machine teaming (HMT) often produces results worse than either the human or machine would produce alone. Critically, this failure is not a result of inferior human modeling or a suboptimal…

Robotics · Computer Science 2017-05-10 Pete Trautman

Artificial intelligence (AI) has the potential to significantly enhance human performance across various domains. Ideally, collaboration between humans and AI should result in complementary team performance (CTP) -- a level of performance…

Human-Computer Interaction · Computer Science 2024-11-27 Patrick Hemmer , Max Schemmer , Niklas Kühl , Michael Vössing , Gerhard Satzger

AI systems are being deployed to support human decision making in high-stakes domains. In many cases, the human and AI form a team, in which the human makes decisions after reviewing the AI's inferences. A successful partnership requires…

Human-Computer Interaction · Computer Science 2019-06-06 Gagan Bansal , Besmira Nushi , Ece Kamar , Dan Weld , Walter Lasecki , Eric Horvitz

This paper tackles the critical challenge of human-AI complementarity in decision-making. Departing from the traditional focus on algorithmic performance in favor of performance of the human-AI team, and moving past the framing of…

Artificial Intelligence · Computer Science 2025-11-04 Ruijiang Gao , Maytal Saar-Tsechansky , Maria De-Arteaga

An impossibility theorem demonstrates that a particular problem or set of problems cannot be solved as described in the claim. Such theorems put limits on what is possible to do concerning artificial intelligence, especially the…

Artificial Intelligence · Computer Science 2023-06-19 Mario Brcic , Roman V. Yampolskiy

Over the last years, the rising capabilities of artificial intelligence (AI) have improved human decision-making in many application areas. Teaming between AI and humans may even lead to complementary team performance (CTP), i.e., a level…

Human-Computer Interaction · Computer Science 2022-05-04 Patrick Hemmer , Max Schemmer , Niklas Kühl , Michael Vössing , Gerhard Satzger

AI predictive systems are increasingly embedded in decision making pipelines, shaping high stakes choices once made solely by humans. Yet robust decisions under uncertainty still rely on capabilities that current AI lacks: domain knowledge…

Artificial Intelligence · Computer Science 2025-10-28 Sima Noorani , Shayan Kiyani , George Pappas , Hamed Hassani

Human-AI complementarity is the claim that a human supported by an AI system can outperform either alone in a decision-making process. Since its introduction in the humanAI interaction literature, it has gained traction by generalizing the…

Artificial Intelligence · Computer Science 2026-04-23 Andrea Ferrario , Alessandro Facchini , Juan M. Durán

Existing accountability frameworks for AI systems, legal, ethical, and regulatory, rest on a shared assumption: for any consequential outcome, at least one identifiable person had enough involvement and foresight to bear meaningful…

Artificial Intelligence · Computer Science 2026-04-10 Haileleol Tibebu

The field of collective intelligence studies how teams can achieve better results than any of the team members alone. The special case of human-machine teams carries unique challenges in this regard. For example, human teams often achieve…

Human-Computer Interaction · Computer Science 2025-03-11 David Shoresh , Yonatan Loewenstein

The promise of human-AI teaming lies in humans and AI working together to achieve performance levels neither could accomplish alone. Effective communication between AI and humans is crucial for teamwork, enabling users to efficiently…

Human-Computer Interaction · Computer Science 2025-08-13 Tina Behzad , Nikolos Gurney , Ning Wang , David V. Pynadath

A rising vision for AI in the open world centers on the development of systems that can complement humans for perceptual, diagnostic, and reasoning tasks. To date, systems aimed at complementing the skills of people have employed models…

Artificial Intelligence · Computer Science 2020-05-05 Bryan Wilder , Eric Horvitz , Ece Kamar

Inspired by the increasing use of AI to augment humans, researchers have studied human-AI systems involving different tasks, systems, and populations. Despite such a large body of work, we lack a broad conceptual understanding of when…

Human-Computer Interaction · Computer Science 2024-10-30 Michelle Vaccaro , Abdullah Almaatouq , Thomas Malone
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