Related papers: Intent-Driven Semantic ID Generation for Grounded …
Although the Retrieval-Augmented Generation (RAG) paradigms can use external knowledge to enhance and ground the outputs of Large Language Models (LLMs) to mitigate generative hallucinations and static knowledge base problems, they still…
Generative recommendation is an emerging paradigm that leverages the extensive knowledge of large language models by formulating recommendations into a text-to-text generation task. However, existing studies face two key limitations in (i)…
In real-world applications, users express different behaviors when they interact with different items, including implicit click/like interactions, and explicit comments/reviews interactions. Nevertheless, almost all recommender works are…
Sequential Recommendation (SRs) that capture users' dynamic intents by modeling user sequential behaviors can recommend closely accurate products to users. Previous work on SRs is mostly focused on optimizing the recommendation accuracy,…
This study focused on efficient text generation using generative adversarial networks (GAN). Assuming that the goal is to generate a paragraph of a user-defined topic and sentimental tendency, conventionally the whole network has to be…
Retrieval-Augmented Generation (RAG) systems and large language model (LLM)-powered chatbots have significantly advanced conversational AI by combining generative capabilities with external knowledge retrieval. Despite their success,…
Recently, sequential recommendation has emerged as a widely studied topic. Existing researches mainly design effective neural architectures to model user behavior sequences based on item IDs. However, this kind of approach highly relies on…
Accurate intent classification is critical for efficient routing in customer service, ensuring customers are connected with the most suitable agents while reducing handling times and operational costs. However, as companies expand their…
User intent understanding is a crucial step in designing both conversational agents and search engines. Detecting or inferring user intent is challenging, since the user utterances or queries can be short, ambiguous, and contextually…
In task-oriented dialogue (TOD) systems, Slot Schema Induction (SSI) is essential for automatically identifying key information slots from dialogue data without manual intervention. This paper presents a novel state-of-the-art (SoTA)…
Novel intent class detection is an important problem in real world scenario for conversational agents for continuous interaction. Several research works have been done to detect novel intents in a mono-lingual (primarily English) texts and…
Large language models have achieved remarkable progress on complex reasoning tasks. However, they often implicitly fabricate information when inputs are incomplete, producing confident but unreliable conclusions -- a failure mode we term…
Conversational recommender systems (CRS) aim to capture user's current intentions and provide recommendations through real-time multi-turn conversational interactions. As a human-machine interactive system, it is essential for CRS to…
Intelligent virtual assistants are currently designed to perform tasks or services explicitly mentioned by users, so multiple related domains or tasks need to be performed one by one through a long conversation with many explicit intents.…
Generative recommendation systems typically leverage Semantic Identifiers (SIDs), which represent each item as a sequence of tokens that encode semantic information. However, representing item ID with multiple SIDs significantly increases…
Automatically generating stories is a challenging problem that requires producing causally related and logical sequences of events about a topic. Previous approaches in this domain have focused largely on one-shot generation, where a…
Customers reach out to online live chat agents with various intents, such as asking about product details or requesting a return. In this paper, we propose the problem of predicting user intent from browsing history and address it through a…
Session-based recommendation (SBR) aims to predict anonymous users' next interaction based on their interaction sessions. In the practical recommendation scenario, low-exposure items constitute the majority of interactions, creating a…
Classical sequential recommendation models generally adopt ID embeddings to store knowledge learned from user historical behaviors and represent items. However, these unique IDs are challenging to be transferred to new domains. With the…
Intent understanding plays an important role in dialog systems, and is typically formulated as a supervised learning problem. However, it is challenging and time-consuming to design the intents for a new domain from scratch, which usually…