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There is much discussion of the false outputs that generative AI systems such as ChatGPT, Claude, Gemini, DeepSeek, and Grok create. In popular terminology, these have been dubbed AI hallucinations. However, deeming these AI outputs…

Computers and Society · Computer Science 2026-04-17 Lucy Osler

Generative AI (GenAI) offers new opportunities for customer support in online travel agencies, yet little is known about how its design influences user engagement, purchase behavior, and user experience. We report results from a randomized…

Computation and Language · Computer Science 2025-09-19 Lynna Jirpongopas , Bernhard Lutz , Jörg Ebner , Rustam Vahidov , Dirk Neumann

Ever since the launch of ChatGPT, Generative AI has been a focal point for concerns about AI's perceived existential risk. Once a niche topic in AI research and philosophy, AI safety and existential risk has now entered mainstream debate…

Computers and Society · Computer Science 2025-05-01 Lynette Webb

As political parties around the world experiment with Artificial Intelligence (AI) in election campaigns, concerns about deception and manipulation are rising. This article examines how the public reacts to different uses of AI in elections…

Computers and Society · Computer Science 2025-05-20 Andreas Jungherr , Adrian Rauchfleisch , Alexander Wuttke

Propelled by their remarkable capabilities to generate novel and engaging content, Generative Artificial Intelligence (GenAI) technologies are disrupting traditional workflows in many industries. While prior research has examined GenAI from…

Human-Computer Interaction · Computer Science 2024-04-08 Yuan Sun , Eunchae Jang , Fenglong Ma , Ting Wang

The emergence of generative AI models has dramatically expanded the availability and use of synthetic data across scientific, industrial, and policy domains. While these developments open new possibilities for data analysis, they also raise…

Machine Learning · Statistics 2026-03-06 Ahmad Abdel-Azim , Ruoyu Wang , Xihong Lin

The democratization of generative AI introduces new forms of human-AI interaction and raises urgent safety, ethical, and cybersecurity concerns. We develop a socio-technical explanation for how generative AI enables and scales cybercrime.…

Computers and Society · Computer Science 2025-12-04 Truong Jack Luu , Binny M. Samuel

Sign languages, of any geographical or accentual variation, understandably face continuous scrutiny under the ever present popularity of verbal dictation and audism. Through this, many potential problems arise with the current lack of…

Artificial Intelligence · Computer Science 2026-05-01 Nina Seron-Abouelfadil , Poppy Fynes

The growing adoption of generative AI (GenAI) is reshaping how user experience (UX) research teams conduct qualitative research in software development, creating opportunities to streamline the production of qualitative insights. This paper…

We conduct an incentivized laboratory experiment to study people's perception of generative artificial intelligence (GenAI) alignment in the context of economic decision-making. Using a panel of economic problems spanning the domains of…

Theoretical Economics · Economics 2026-04-03 Kevin He , Ran Shorrer , Mengjia Xia

As generative AI (GenAI) systems become increasingly proficient at simulating human-like and well-reasoned text, users may attribute authority to AI outputs, shaping how they engage with writing and reasoning tasks. While prior work has…

Human-Computer Interaction · Computer Science 2026-05-18 Vitor H. A. Welzel , Nicholas Vincent

Recent generative AI systems have demonstrated more advanced persuasive capabilities and are increasingly permeating areas of life where they can influence decision-making. Generative AI presents a new risk profile of persuasion due the…

As AI writing support becomes ubiquitous, how disclosing its use affects reader perception remains a critical, underexplored question. We conducted a study with 261 participants to examine how revealing varying levels of AI involvement…

Human-Computer Interaction · Computer Science 2026-01-23 Hiroki Nakano , Jo Takezawa , Fabrice Matulic , Chi-Lan Yang , Koji Yatani

Queer people are often discussed as targets of bias, harm, or discrimination in research on generative AI. However, the specific ways that queer people engage with generative AI, and thus possible uses that support queer people, have yet to…

Human-Computer Interaction · Computer Science 2025-05-06 Jordan Taylor , Joel Mire , Franchesca Spektor , Alicia DeVrio , Maarten Sap , Haiyi Zhu , Sarah Fox

This study looks at how generative artificial intelligence (AI) can revolutionize marketing, product development, and research. It discusses the latest developments in the field, easy-to-use resources, and moral and social hazards. In…

Artificial Intelligence · Computer Science 2023-11-23 Saad Shaikh , Rajat bendre , Sakshi Mhaske

Generative AI (GenAI) tools are radically expanding the scope and capability of automation in knowledge work such as academic research. While promising for augmenting cognition and streamlining processes, AI-assisted research tools may also…

Human-Computer Interaction · Computer Science 2025-04-22 Runlong Ye , Matthew Varona , Oliver Huang , Patrick Yung Kang Lee , Michael Liut , Carolina Nobre

As AI integrates into design practice, designers increasingly use generative AI tools to envision AI-enabled solutions, positioning AI as both design tool and design material. This dual role creates recursive value tensions distinct from…

Human-Computer Interaction · Computer Science 2026-05-04 Pitch Sinlapanuntakul , Aayushi Dangol , Xiaoyi Xue , Mark Zachry

As AI hype continues to grow, organizations face pressure to broadcast or downplay purported AI initiatives - even when contrary to truth. This paper introduces AI-washing as overstating (deceptive boasting) or understating (deceptive…

Computers and Society · Computer Science 2025-07-08 Greg Nyilasy , Harsha Gangadharbatla

The continuing, explosive developments in generative artificial intelligence (GenAI), built on large language models and related algorithms, has led to much excitement and speculation about the potential impact of this new technology.…

Computers and Society · Computer Science 2025-03-11 Veda C. Storey , Wei Thoo Yue , J. Leon Zhao , Roman Lukyanenko

Generative AI applications present unique design challenges. As generative AI technologies are increasingly being incorporated into mainstream applications, there is an urgent need for guidance on how to design user experiences that foster…

Human-Computer Interaction · Computer Science 2024-01-29 Justin D. Weisz , Jessica He , Michael Muller , Gabriela Hoefer , Rachel Miles , Werner Geyer
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