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Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…

Computation and Language · Computer Science 2021-12-13 Shuyang Li , Bodhisattwa Prasad Majumder , Julian McAuley

Growing attention has been paid in Conversational Recommendation System (CRS), which works as a conversation-based and recommendation task-oriented tool to provide items of interest and explore user preference. However, existing work in CRS…

Artificial Intelligence · Computer Science 2022-08-19 Bingbing Wen , Xiaoning Bu , Chirag Shah

Conversational recommendation systems (CRS) aim to timely and proactively acquire user dynamic preferred attributes through conversations for item recommendation. In each turn of CRS, there naturally have two decision-making processes with…

Information Retrieval · Computer Science 2023-07-27 Sen Zhao , Wei Wei , Yifan Liu , Ziyang Wang , Wendi Li , Xian-Ling Mao , Shuai Zhu , Minghui Yang , Zujie Wen

Recommender Systems (RecSys) have become indispensable in numerous applications, profoundly influencing our everyday experiences. Despite their practical significance, academic research in RecSys often abstracts the formulation of research…

Information Retrieval · Computer Science 2024-06-25 Aixin Sun

When automating plan generation for a real-world sequential decision problem, the goal is often not to replace the human planner, but to facilitate an iterative reasoning and elicitation process, where the human's role is to guide the AI…

Artificial Intelligence · Computer Science 2026-04-10 Guilhem Fouilhé , Rebecca Eifler , Antonin Poché , Sylvie Thiébaux , Nicholas Asher

Significant advancements have occurred in the application of Large Language Models (LLMs) for social simulations. Despite this, their abilities to perform teaming in task-oriented social events are underexplored. Such capabilities are…

Artificial Intelligence · Computer Science 2025-08-18 Yuan Li , Lichao Sun , Yixuan Zhang

In this position paper, we argue that human evaluation of generative large language models (LLMs) should be a multidisciplinary undertaking that draws upon insights from disciplines such as user experience research and human behavioral…

Computation and Language · Computer Science 2024-10-08 Aparna Elangovan , Ling Liu , Lei Xu , Sravan Bodapati , Dan Roth

Recently, privacy issues in web services that rely on users' personal data have raised great attention. Unlike existing privacy-preserving technologies such as federated learning and differential privacy, we explore another way to mitigate…

Information Retrieval · Computer Science 2022-10-21 Ziqian Chen , Fei Sun , Yifan Tang , Haokun Chen , Jinyang Gao , Bolin Ding

This paper presents ReasoningRec, a reasoning-based recommendation framework that leverages Large Language Models (LLMs) to bridge the gap between recommendations and human-interpretable explanations. In contrast to conventional…

Information Retrieval · Computer Science 2024-10-31 Millennium Bismay , Xiangjue Dong , James Caverlee

The language generation and reasoning capabilities of large language models (LLMs) have enabled conversational systems with impressive performance in a variety of tasks, from code generation, to composing essays, to passing STEM and legal…

Artificial Intelligence · Computer Science 2025-02-28 Konstantina Christakopoulou , Iris Qu , John Canny , Andrew Goodridge , Cj Adams , Minmin Chen , Maja Matarić

User simulators are essential for training reinforcement learning (RL) based dialog models. The performance of the simulator directly impacts the RL policy. However, building a good user simulator that models real user behaviors is…

Computation and Language · Computer Science 2019-09-05 Weiyan Shi , Kun Qian , Xuewei Wang , Zhou Yu

Simulating nuanced user experiences within complex interactive search systems poses distinct challenge for traditional methodologies, which often rely on static user proxies or, more recently, on standalone large language model (LLM) agents…

Information Retrieval · Computer Science 2026-03-02 Saber Zerhoudi , Michael Granitzer

Digital human recommendation system has been developed to help customers find their favorite products and is playing an active role in various recommendation contexts. How to timely catch and learn the dynamics of the preferences of the…

Information Retrieval · Computer Science 2022-11-07 Xiong Junwu , Xiaoyun Feng , YunZhou Shi , James Zhang , Zhongzhou Zhao , Wei Zhou

Many AI systems focus solely on providing solutions or explaining outcomes. However, complex tasks like research and strategic thinking often benefit from a more comprehensive approach to augmenting the thinking process rather than…

Human-Computer Interaction · Computer Science 2024-12-25 Soya Park , Hari Subramonyam , Chinmay Kulkarni

The emergence of agentic recommender systems powered by Large Language Models (LLMs) represents a paradigm shift in personalized recommendations, leveraging LLMs' advanced reasoning and role-playing capabilities to enable autonomous,…

Information Retrieval · Computer Science 2025-05-29 Yu Shang , Peijie Liu , Yuwei Yan , Zijing Wu , Leheng Sheng , Yuanqing Yu , Chumeng Jiang , An Zhang , Fengli Xu , Yu Wang , Min Zhang , Yong Li

We present RecoWorld, a blueprint for building simulated environments tailored to agentic recommender systems. Such environments give agents a proper training space where they can learn from errors without impacting real users. RecoWorld…

Conversational recommender systems (CRS) generate recommendations through an interactive process. However, not all CRS approaches use human conversations as their source of interaction data; the majority of prior CRS work simulates…

Computation and Language · Computer Science 2023-09-15 Chuang Li , Hengchang Hu , Yan Zhang , Min-Yen Kan , Haizhou Li

Autonomous, goal-driven agents powered by LLMs have recently emerged as promising tools for solving challenging problems without the need for task-specific finetuned models that can be expensive to procure. Currently, the design and…

With the advancement of conversational large language models (LLMs), several LLM-based Conversational Shopping Agents (CSA) have been developed to help customers smooth their online shopping. The primary objective in building an engaging…

Computation and Language · Computer Science 2025-05-14 Jingying Zeng , Hui Liu , Zhenwei Dai , Xianfeng Tang , Chen Luo , Samarth Varshney , Zhen Li , Qi He

Automated decision systems (ADS) are broadly deployed to inform and support human decision-making across a wide range of consequential settings. However, various context-specific details complicate the goal of establishing meaningful…

Computers and Society · Computer Science 2026-02-05 Inioluwa Deborah Raji , Lydia Liu