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Conversational recommendation systems (CRS) could acquire dynamic user preferences towards desired items through multi-round interactive dialogue. Previous CRS mainly focuses on the single conversation (subsession) that user quits after a…

Information Retrieval · Computer Science 2023-10-23 Yu Ji , Qi Shen , Shixuan Zhu , Hang Yu , Yiming Zhang , Chuan Cui , Zhihua Wei

Conversational recommender systems (CRSs) operate under incremental preference revelation, requiring systems to make recommendation decisions under uncertainty. While recent approaches particularly those built on large language models…

Information Retrieval · Computer Science 2026-04-14 Subham Raj , Aman Vaibhav Jha , Mayank Anand , Sriparna Saha

The advent of large language models (LLMs) has enabled agents to represent virtual humans in societal simulations, facilitating diverse interactions within complex social systems. However, existing LLM-based agents exhibit severe…

Artificial Intelligence · Computer Science 2025-10-16 Qun Ma , Xiao Xue , Xuwen Zhang , Zihan Zhao , Yuwei Guo , Ming Zhang

The emergence of Large Language Models (LLMs), has opened exciting possibilities for constructing computational simulations designed to replicate human behavior accurately. Current research suggests that LLM-based agents become increasingly…

Computation and Language · Computer Science 2024-12-18 Amir Taubenfeld , Yaniv Dover , Roi Reichart , Ariel Goldstein

Recent advancements in generative AI have significantly increased interest in personalized agents. With increased personalization, there is also a greater need for being able to trust decision-making and action taking capabilities of these…

Information Retrieval · Computer Science 2025-04-10 Chirag Shah , Hideo Joho , Kirandeep Kaur , Preetam Prabhu Srikar Dammu

A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to…

Information Retrieval · Computer Science 2025-04-09 Ivica Kostric , Krisztian Balog , Filip Radlinski

Large Language Model (LLM)-based agent simulation has emerged as a promising approach to meet the increasing demand for real-time and rigorous evaluation in modern recommender systems. A typical LLM-driven simulation framework comprises…

Information Retrieval · Computer Science 2026-05-14 Xinye Wanyan , Chenglong Ma , Danula Hettiachchi , Ziqi Xu , Jeffrey Chan

Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…

Artificial Intelligence · Computer Science 2022-02-10 Tommaso Di Noia , Francesco Donini , Dietmar Jannach , Fedelucio Narducci , Claudio Pomo

One of the major impediments to the development of new task-oriented dialogue (TOD) systems is the need for human evaluation at multiple stages and iterations of the development process. In an effort to move toward automated evaluation of…

Computation and Language · Computer Science 2023-09-26 Sam Davidson , Salvatore Romeo , Raphael Shu , James Gung , Arshit Gupta , Saab Mansour , Yi Zhang

User simulation has been a cost-effective technique for evaluating conversational recommender systems. However, building a human-like simulator is still an open challenge. In this work, we focus on how users reformulate their utterances…

Information Retrieval · Computer Science 2022-05-05 Shuo Zhang , Mu-Chun Wang , Krisztian Balog

Due to the advantages in the cost-efficiency and reproducibility, user simulation has become a promising solution to the user-centric evaluation of information retrieval systems. Nonetheless, accurately simulating user search behaviors has…

Information Retrieval · Computer Science 2024-10-30 Erhan Zhang , Xingzhu Wang , Peiyuan Gong , Yankai Lin , Jiaxin Mao

Automated recommendations can nowadays be found on many e-commerce platforms, and such recommendations can create substantial value for consumers and providers. Often, however, not all recommendable items have the same profit margin, and…

Social and Information Networks · Computer Science 2022-09-12 Nada Ghanem , Stephan Leitner , Dietmar Jannach

Long-term user engagement (LTE) optimization in sequential recommender systems (SRS) is shown to be suited by reinforcement learning (RL) which finds a policy to maximize long-term rewards. Meanwhile, RL has its shortcomings, particularly…

Information Retrieval · Computer Science 2023-05-09 Xiong-Hui Chen , Bowei He , Yang Yu , Qingyang Li , Zhiwei Qin , Wenjie Shang , Jieping Ye , Chen Ma

Recommender systems are essential components of many online platforms, yet traditional approaches still struggle with understanding complex user preferences and providing explainable recommendations. The emergence of Large Language Model…

Information Retrieval · Computer Science 2025-03-05 Qiyao Peng , Hongtao Liu , Hua Huang , Qing Yang , Minglai Shao

Modeling subrational agents, such as humans or economic households, is inherently challenging due to the difficulty in calibrating reinforcement learning models or collecting data that involves human subjects. Existing work highlights the…

Artificial Intelligence · Computer Science 2024-02-15 Andrea Coletta , Kshama Dwarakanath , Penghang Liu , Svitlana Vyetrenko , Tucker Balch

Intelligent systems have traditionally been designed as tools rather than collaborators, often lacking critical characteristics that collaboration partnerships require. Recent advances in large language model (LLM) agents open new…

Human-Computer Interaction · Computer Science 2026-02-17 Bingsheng Yao , Jiaju Chen , Chaoran Chen , April Wang , Toby Jia-jun Li , Dakuo Wang

Users' interactions with recommender systems often involve more than simple acceptance or rejection. We highlight two overlooked states: hesitation, when people deliberate without certainty, and tolerance, when this hesitation escalates…

Information Retrieval · Computer Science 2026-02-17 Kuan Zou , Aixin Sun , Yitong Ji , Hao Zhang , Jing Wang , Zhuohao , Zhang , Xuemeng Jiang

Decision-making is a cognitively intensive task that requires synthesizing relevant information from multiple unstructured sources, weighing competing factors, and incorporating subjective user preferences. Existing methods, including large…

Computation and Language · Computer Science 2026-04-21 Akriti Jain , Anish Mulay , Divyansh Verma , Aishani Pandey , Pritika Ramu , Aparna Garimella

A critical factor in the success of decision support systems is the accurate modeling of user preferences. Psychology research has demonstrated that users often develop their preferences during the elicitation process, highlighting the…

Human-Computer Interaction · Computer Science 2024-10-03 Connor Lawless , Jakob Schoeffer , Lindy Le , Kael Rowan , Shilad Sen , Cristina St. Hill , Jina Suh , Bahareh Sarrafzadeh

User simulation is a promising approach for automatically training and evaluating conversational information access agents, enabling the generation of synthetic dialogues and facilitating reproducible experiments at scale. However, the…

Information Retrieval · Computer Science 2024-06-28 Nolwenn Bernard , Krisztian Balog
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