Related papers: Sentiment Analysis and Customer Satisfaction Predi…
As a YouTube channel grows, each video can potentially collect enormous amounts of comments that provide direct feedback from the viewers. These comments are a major means of understanding viewer expectations and improving channel…
School dropout is a serious problem in distance learning, where early detection is crucial for effective intervention and student perseverance. Predicting student dropout using available educational data is a widely researched topic in…
Accurately measuring consumer emotions and evaluations from unstructured text remains a core challenge for marketing research and practice. This study introduces the Linguistic eXtractor (LX), a fine-tuned, large language model trained on…
An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…
Personalized recommendation algorithms, like those on YouTube, significantly shape online content consumption. These systems aim to maximize engagement by learning users' preferences and aligning content accordingly but may unintentionally…
This study presents a comparative analysis between two primary approaches in Natural Language Processing (NLP): Machine Learning (ML) utilizing the PyCaret AutoML framework, and Deep Learning (DL). The evaluation is conducted on a sentiment…
Sentiment analysis using big data from YouTube videos metadata can be conducted to analyze public opinions on various political figures who represent political parties. This is possible because YouTube has become one of the platforms for…
Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…
In todays competitive business world, being aware of customer needs and market-oriented production is a key success factor for industries. To this aim, the use of efficient analytic algorithms ensures a better understanding of customer…
In the context of developing nations like India, traditional business to business (B2B) commerce heavily relies on the establishment of robust relationships, trust, and credit arrangements between buyers and sellers. Consequently, ecommerce…
The growing incidents of counterfeiting and associated economic and health consequences necessitate the development of active surveillance systems capable of producing timely and reliable information for all stake holders in the…
In recent years, product categorisation has been a common issue for E-commerce companies who have utilised machine learning to categorise their products automatically. In this study, we propose an ensemble approach, using a combination of…
Opinion mining plays a critical role in understanding public sentiment and preferences, particularly in the context of political elections. Traditional polling methods, while useful, can be expensive and less scalable. Social media offers…
In recent years, YouTube has become the leading platform for Bangla movies and dramas, where viewers express their opinions in comments that convey their sentiments about the content. However, not all comments are relevant for sentiment…
Sentiment Analysis is currently a vital area of research. With the advancement in the use of the internet, the creation of social media, websites, blogs, opinions, ratings, etc. has increased rapidly. People express their feedback and…
As several studies have shown, predicting credit risk is still a major concern for the financial services industry and is receiving a lot of scholarly interest. This area of study is crucial because it aids financial organizations in…
Modern E-commerce websites contain heterogeneous sources of information, such as numerical ratings, textual reviews and images. These information can be utilized to assist recommendation. Through textual reviews, a user explicitly express…
Neural network methods have achieved great success in reviews sentiment classification. Recently, some works achieved improvement by incorporating user and product information to generate a review representation. However, in reviews, we…
In the last couple decades, social network services like Twitter have generated large volumes of data about users and their interests, providing meaningful business intelligence so organizations can better understand and engage their…
Due to the scale of social video sharing, User Generated Content (UGC) is getting more attention from academia and industry. To facilitate compression-related research on UGC, YouTube has released a large-scale dataset. The initial dataset…