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Large language models (LLMs) exhibit extensive medical knowledge but are prone to hallucinations and inaccurate citations, which pose a challenge to their clinical adoption and regulatory compliance. Current methods, such as Retrieval…

Advances in machine learning have created new opportunities to develop artificial intelligence (AI)-based clinical decision support systems using past clinical data and improve diagnosis decisions in life-threatening illnesses such breast…

Human-Computer Interaction · Computer Science 2024-12-17 Olya Rezaeian , Onur Asan , Alparslan Emrah Bayrak

Artificial Intelligence (AI) has demonstrated potential in healthcare, particularly in enhancing diagnostic accuracy and decision-making through Clinical Decision Support Systems (CDSSs). However, the successful implementation of these…

Human-Computer Interaction · Computer Science 2025-01-29 Olya Rezaeian , Alparslan Emrah Bayrak , Onur Asan

To achieve the promoted benefits of an AI symptom checker, laypeople must trust and subsequently follow its instructions. In AI, explanations are seen as a tool to communicate the rationale behind black-box decisions to encourage trust and…

Human-Computer Interaction · Computer Science 2022-03-01 Claire Woodcock , Brent Mittelstadt , Dan Busbridge , Grant Blank

Large language models are known to produce outputs that are plausible but factually incorrect. To prevent people from making erroneous decisions by blindly trusting AI, researchers have explored various ways of communicating factuality…

Human-Computer Interaction · Computer Science 2025-08-12 Hyo Jin Do , Werner Geyer

Fact checking can be an effective strategy against misinformation, but its implementation at scale is impeded by the overwhelming volume of information online. Recent artificial intelligence (AI) language models have shown impressive…

Human-Computer Interaction · Computer Science 2025-05-23 Matthew R. DeVerna , Harry Yaojun Yan , Kai-Cheng Yang , Filippo Menczer

Previous research on expert advice-taking shows that humans exhibit two contradictory behaviors: on the one hand, people tend to overvalue their own opinions undervaluing the expert opinion, and on the other, people often defer to other…

Computation and Language · Computer Science 2023-10-24 Elena Sergeeva , Anastasia Sergeeva , Huiyun Tang , Kerstin Bongard-Blanchy , Peter Szolovits

With recent advances, neural models can achieve human-level performance on various natural language tasks. However, there are no guarantees that any explanations from these models are faithful, i.e. that they reflect the inner workings of…

Computation and Language · Computer Science 2024-10-02 Joe Stacey , Pasquale Minervini , Haim Dubossarsky , Oana-Maria Camburu , Marek Rei

Artificial intelligence (AI) is increasingly being considered to assist human decision-making in high-stake domains (e.g. health). However, researchers have discussed an issue that humans can over-rely on wrong suggestions of the AI model…

Human-Computer Interaction · Computer Science 2023-08-09 Min Hun Lee , Chong Jun Chew

The ability to discern between true and false information is essential to making sound decisions. However, with the recent increase in AI-based disinformation campaigns, it has become critical to understand the influence of deceptive…

Computers and Society · Computer Science 2022-10-18 Valdemar Danry , Pat Pataranutaporn , Ziv Epstein , Matthew Groh , Pattie Maes

As AI-generated health information proliferates online and becomes increasingly indistinguishable from human-sourced information, it becomes critical to understand how people trust and label such content, especially when the information is…

Human-Computer Interaction · Computer Science 2025-12-16 Xin Sun , Rongjun Ma , Shu Wei , Pablo Cesar , Jos A. Bosch , Abdallah El Ali

The rise of misinformation underscores the need for scalable and reliable fact-checking solutions. Large language models (LLMs) hold promise in automating fact verification, yet their effectiveness across global contexts remains uncertain.…

Social and Information Networks · Computer Science 2025-09-11 Ihsan A. Qazi , Zohaib Khan , Abdullah Ghani , Agha A. Raza , Zafar A. Qazi , Wassay Sajjad , Ayesha Ali , Asher Javaid , Muhammad Abdullah Sohail , Abdul H. Azeemi

The growing adoption of artificial intelligence in healthcare has raised concerns about the transparency and trustworthiness of AI-driven medical diagnosis systems. Many existing models operate as black boxes, limiting clinicians' ability…

Human-Computer Interaction · Computer Science 2026-04-21 Altynbek Seitenov , Ainur Nurzhanova , Azhar Bekbussinova , Yerassyl Bolatkan

Reducing the spread of misinformation is challenging. AI-based fact verification systems offer a promising solution by addressing the high costs and slow pace of traditional fact-checking. However, the problem of how to effectively…

Human-Computer Interaction · Computer Science 2025-03-14 Huiyun Tang , Björn Rohles , Yuwei Chuai , Gabriele Lenzini , Anastasia Sergeeva

Trust between humans and artificial intelligence(AI) is an issue which has implications in many fields of human computer interaction. The current issue with artificial intelligence is a lack of transparency into its decision making, and…

Human-Computer Interaction · Computer Science 2021-08-11 Arnav Kartikeya

AI-generated health misinformation poses unprecedented threats to patient safety and healthcare system trust globally. This white paper presents an explainable AI framework developed through the EPSRC INDICATE project to combat medical…

Information Retrieval · Computer Science 2025-09-05 Sueun Hong , Shuojie Fu , Ovidiu Serban , Brianna Bao , James Kinross , Francesa Toni , Guy Martin , Uddhav Vaghela

The past decade has seen a substantial rise in the amount of mis- and disinformation online, from targeted disinformation campaigns to influence politics, to the unintentional spreading of misinformation about public health. This…

Computation and Language · Computer Science 2021-12-09 Isabelle Augenstein

Advanced Artificial Intelligence (AI) systems, specifically large language models (LLMs), have the capability to generate not just misinformation, but also deceptive explanations that can justify and propagate false information and erode…

Artificial Intelligence · Computer Science 2024-08-02 Valdemar Danry , Pat Pataranutaporn , Matthew Groh , Ziv Epstein , Pattie Maes

This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…

Artificial Intelligence · Computer Science 2025-04-18 Zahra Atf , Peter R. Lewis

We document a fundamental paradox in AI transparency: explanations improve decisions when algorithms are correct but systematically worsen them when algorithms err. In an experiment with 257 medical students making 3,855 diagnostic…

General Economics · Economics 2025-12-10 Manshu Khanna , Ziyi Wang , Lijia Wei , Lian Xue
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