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This study investigates how individuals' perceptions of artificial intelligence (AI) limitations influence organizational readiness for AI adoption. Through semi-structured interviews with seven AI implementation experts, analyzed using the…

Computers and Society · Computer Science 2025-02-25 Thomas Übellacker

Despite AI's promise for addressing global challenges, empirical understanding of AI adoption in mission-driven organizations (MDOs) remains limited. While research emphasizes individual applications or ethical principles, little is known…

Concerns about how workers are perceived can deter effective collaboration with artificial intelligence (AI). In a field experiment on a large online labor market, I hired 450 U.S.-based remote workers to complete an image-categorization…

General Economics · Economics 2025-11-25 David Almog

An increasing number of news and research articles report that AI adoption is allowing professionals to blur and extend the boundaries of their corporate roles. With the goal of understanding how work processes might be changing in an…

Artificial Intelligence · Computer Science 2026-05-22 Stephanie Rosenthal , Shamsi Iqbal

The growing integration of Artificial Intelligence (AI) into Human Resources (HR) processes has transformed the way organizations manage recruitment, performance evaluation, and employee engagement. While AI offers numerous advantages, such…

Computers and Society · Computer Science 2024-12-09 Soheila Sadeghi

Although organizations increasingly position AI adoption as a pathway to competitiveness and innovation, organizations' perspectives on productivity and efficiency often clash with workers' perspectives on AI's economic and social value.…

Computers and Society · Computer Science 2026-03-09 Inha Cha , Catherine Wieczorek , Richmond Y. Wong

The need for AI systems to provide explanations for their behaviour is now widely recognised as key to their adoption. In this paper, we examine the problem of trustworthy AI and explore what delivering this means in practice, with a focus…

Artificial Intelligence · Computer Science 2022-11-30 Rob Procter , Peter Tolmie , Mark Rouncefield

With the increased adoption of artificial intelligence (AI) in industry and society, effective human-AI interaction systems are becoming increasingly important. A central challenge in the interaction of humans with AI is the estimation of…

Human-Computer Interaction · Computer Science 2023-04-20 Philipp Spitzer , Joshua Holstein , Michael Vössing , Niklas Kühl

Artificial intelligence improves enterprise decision-making by accelerating data analysis, reducing human error, and supporting evidence-based choices. A quantitative survey of 92 companies across multiple industries examines how AI…

As AI is increasingly being adopted into application solutions, the challenge of supporting interaction with humans is becoming more apparent. Partly this is to support integrated working styles, in which humans and intelligent systems…

Artificial Intelligence · Computer Science 2017-10-02 Maria Fox , Derek Long , Daniele Magazzeni

Organizations continue to invest in artificial intelligence, yet many struggle to ensure that employees adopt and engage with these tools. Drawing on research highlighting the interpersonal and learning demands of technology use, this study…

Computers and Society · Computer Science 2026-02-27 Aaron Reich , Diana Wolfe , Matt Price , Alice Choe , Fergus Kidd , Hannah Wagner

Artificial Intelligence (AI) is becoming ubiquitous in domains such as medicine and natural science research. However, when AI systems are implemented in practice, domain experts often refuse them. Low acceptance hinders effective human-AI…

Human-Computer Interaction · Computer Science 2024-03-26 Auste Simkute , Ewa Luger , Michael Evans , Rhianne Jones

Companies' adoption of artificial intelligence (AI) is increasingly becoming an essential element of business success. However, using AI poses new requirements for companies and their employees, including transparency and comprehensibility…

Human-Computer Interaction · Computer Science 2023-06-05 Katharina Weitz , Chi Tai Dang , Elisabeth André

Recent developments in Artificial Intelligence (AI) have fueled the emergence of human-AI collaboration, a setting where AI is a coequal partner. Especially in clinical decision-making, it has the potential to improve treatment quality by…

Human-Computer Interaction · Computer Science 2022-04-21 Patrick Hemmer , Max Schemmer , Lara Riefle , Nico Rosellen , Michael Vössing , Niklas Kühl

The increasing prevalence of Artificial Intelligence (AI) in safety-critical contexts such as air-traffic control leads to systems that are practical and efficient, and to some extent explainable to humans to be trusted and accepted. The…

Computers and Society · Computer Science 2023-06-28 Sabine Theis , Sophie Jentzsch , Fotini Deligiannaki , Charles Berro , Arne Peter Raulf , Carmen Bruder

The transformative potential of artificial intelligence (AI) in medical Imaging (MI) is well recognized. Yet despite promising reports in research settings, many AI tools fail to achieve clinical adoption in practice. In fact, more…

Medical Physics · Physics 2025-11-26 Ahmad Fayaz-Bakhsh , Janice Tania , Syaheerah Lebai Lutfi , Abhinav K. Jha , Arman Rahmim

This work examines how AI, especially agentic systems, is being adopted in engineering and manufacturing workflows, what value it provides today, and what is needed for broader deployment. This is an exploratory and qualitative…

Computers and Society · Computer Science 2026-04-14 Kristen M. Edwards , Maxwell Bauer , Claire Jacquillat , A. John Hart , Faez Ahmed

This contribution explores how the integration of Artificial Intelligence (AI) into organizational practices can be effectively framed through a socio-technical perspective to comply with the requirements of Human-centered AI (HCAI).…

Human-Computer Interaction · Computer Science 2026-01-30 Thomas Herrmann

As artificial intelligence (AI) systems rapidly gain autonomy, the need for robust responsible AI frameworks becomes paramount. This paper investigates how organizations perceive and adapt such frameworks amidst the emerging landscape of…

Computers and Society · Computer Science 2025-04-17 Lee Ackerman

Private and public sector structures and norms refine how emerging technology is used in practice. In healthcare, despite a proliferation of AI adoption, the organizational governance surrounding its use and integration is often poorly…

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