Related papers: Synthetic Users, Real Differences: an Evaluation F…
Background: We present a Patient Simulator that leverages real world patient encounters which cover a broad range of conditions and symptoms to provide synthetic test subjects for development and testing of healthcare agentic models. The…
Large Language Models (LLMs) are increasingly deployed in real-world applications where users engage in extended, mixed-topic conversations that depend on prior context. Yet, their reliability under realistic multi-turn interactions remains…
When two people pay attention to each other and are interested in what the other has to say or write, they almost instantly adapt their writing/speaking style to match the other. For a successful interaction with a user, chatbots and…
Recent advancements in large language models (LLMs) have provided a new avenue for chatbot development. Most existing research, however, has primarily centered on single-user chatbots that determine "What" to answer. This paper highlights…
Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…
Interview chatbots engage users in a text-based conversation to draw out their views and opinions. It is, however, challenging to build effective interview chatbots that can handle user free-text responses to open-ended questions and…
Tool-use capabilities are vital for Large Language Models (LLMs) in finance, a domain characterized by massive investment targets and data-intensive inquiries. However, existing data synthesis methods typically rely on a reverse synthesis…
Interacting with human via high-quality multi-turn dialogues is a key feature of large language models (LLMs). However, human-based evaluation of such capability involves intensive manual labor. This report provides a preliminary evaluation…
Demand for mental health support through AI chatbots is surging, though current systems present several limitations, like sycophancy or overvalidation, and reinforcement of maladaptive beliefs. A core obstacle to the creation of better…
The advent of large language models (LLMs), such as GPT, Gemini, and DeepSeek, has significantly advanced natural language processing, giving rise to sophisticated chatbots capable of diverse language-related tasks. The transition from…
Topic models are widely used analysis techniques for clustering documents and surfacing thematic elements of text corpora. These models remain challenging to optimize and often require a "human-in-the-loop" approach where domain experts use…
Role-playing chatbots built on large language models have drawn interest, but better techniques are needed to enable mimicking specific fictional characters. We propose an algorithm that controls language models via an improved prompt and…
User simulation is increasingly vital to develop and evaluate recommender systems (RSs). While Large Language Models (LLMs) offer promising avenues to simulate user behavior, they often struggle with the absence of specific task alignment…
Software development is a cognitively intensive process requiring multitasking, adherence to evolving workflows, and continuous learning. With the rise of large language model (LLM)-based tools, such as conversational agents (CAs), there is…
User simulation has been a cost-effective technique for evaluating conversational recommender systems. However, building a human-like simulator is still an open challenge. In this work, we focus on how users reformulate their utterances…
We introduce a benchmark for evaluating the role-playing capabilities of language models. Our approach leverages different language models to simulate users in dynamic, multi-turn conversations and assess the resulting dialogues. Our…
Task-oriented conversational datasets often lack topic variability and linguistic diversity. However, with the advent of Large Language Models (LLMs) pretrained on extensive, multilingual and diverse text data, these limitations seem…
Large Language Models (LLMs), such as ChatGPT, exhibit advanced capabilities in generating text, images, and videos. However, their effective use remains constrained by challenges in prompt formulation, personalization, and opaque…
Current vision-based robotics simulation benchmarks have significantly advanced robotic manipulation research. However, robotics is fundamentally a real-world problem, and evaluation for real-world applications has lagged behind in…
For an interactive agent, such as task-oriented spoken dialog systems or chatbots, measuring and adapting to Customer Satisfaction (CSAT) is critical in order to understand user perception of an agent's behavior and increase user engagement…