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State-of-the-art AI models largely lack an understanding of the cause-effect relationship that governs human understanding of the real world. Consequently, these models do not generalize to unseen data, often produce unfair results, and are…

AI systems' ability to explain their reasoning is critical to their utility and trustworthiness. Deep neural networks have enabled significant progress on many challenging problems such as visual question answering (VQA). However, most of…

Computation and Language · Computer Science 2019-06-05 Jialin Wu , Raymond J. Mooney

We investigate how low-quality AI advisors, lacking quality disclosures, can help spread text-based lies while seeming to help people detect lies. Participants in our experiment discern truth from lies by evaluating transcripts from a game…

Computation and Language · Computer Science 2025-02-04 Haimanti Bhattacharya , Subhasish Dugar , Sanchaita Hazra , Bodhisattwa Prasad Majumder

Trust and reliance are often treated as coupled constructs in human-AI interaction research, with the assumption that calibrating trust will lead to appropriate reliance. We challenge this assumption in educational contexts, where students…

Human-Computer Interaction · Computer Science 2026-01-26 Olivia Pal , Veda Duddu , Agam Goyal , Drishti Goel , Koustuv Saha

As artificial intelligence (AI) becomes increasingly integrated into workflows, humans must decide when to rely on AI advice. These decisions depend on general efficacy beliefs, i.e., humans' confidence in their own abilities and their…

Human-Computer Interaction · Computer Science 2026-03-12 Philipp Spitzer , Joshua Holstein

Computational argumentation offers formal frameworks for transparent, verifiable reasoning but has traditionally been limited by its reliance on domain-specific information and extensive feature engineering. In contrast, LLMs excel at…

Artificial Intelligence · Computer Science 2026-03-18 Stylianos Loukas Vasileiou , Antonio Rago , Francesca Toni , William Yeoh

This paper addresses the critical challenge of building consumer trust in AI-powered customer engagement by emphasising the necessity for transparency and accountability. Despite the potential of AI to revolutionise business operations and…

Computers and Society · Computer Science 2024-10-04 Tara DeZao

Explainability is needed to establish confidence in machine learning results. Some explainable methods take a post hoc approach to explain the weights of machine learning models, others highlight areas of the input contributing to…

Machine Learning · Computer Science 2024-07-15 Paul Whitten , Francis Wolff , Chris Papachristou

As artificial intelligence (AI), including machine learning (ML) models and foundation models (FMs), is increasingly deployed in high-stakes domains, ensuring their trustworthiness has become a central challenge. However, the core…

Artificial Intelligence · Computer Science 2026-05-05 Ruta Binkyte , Ivaxi Sheth , Zhijing Jin , Mohammad Havaei , Bernhard Schölkopf , Mario Fritz

Within the field of Requirements Engineering (RE), the increasing significance of Explainable Artificial Intelligence (XAI) in aligning AI-supported systems with user needs, societal expectations, and regulatory standards has garnered…

Artificial Intelligence · Computer Science 2023-07-27 Timo Speith , Markus Langer

AI predictive systems are increasingly embedded in decision making pipelines, shaping high stakes choices once made solely by humans. Yet robust decisions under uncertainty still rely on capabilities that current AI lacks: domain knowledge…

Artificial Intelligence · Computer Science 2025-10-28 Sima Noorani , Shayan Kiyani , George Pappas , Hamed Hassani

Developing and implementing AI-based solutions help state and federal government agencies, research institutions, and commercial companies enhance decision-making processes, automate chain operations, and reduce the consumption of natural…

Artificial Intelligence · Computer Science 2021-12-02 Andrei Svetovidov , Abdul Rahman , Feras A. Batarseh

The rapid development of Artificial Intelligence (AI) requires developers and designers of AI systems to focus on the collaboration between humans and machines. AI explanations of system behavior and reasoning are vital for effective…

Human-Computer Interaction · Computer Science 2022-10-11 Ruben S. Verhagen , Siddharth Mehrotra , Mark A. Neerincx , Catholijn M. Jonker , Myrthe L. Tielman

Although much research has focused on AI explanations to support decisions in complex information-seeking tasks such as fact-checking, the role of evidence is surprisingly under-researched. In our study, we systematically varied explanation…

Human-Computer Interaction · Computer Science 2026-01-19 Greta Warren , Jingyi Sun , Irina Shklovski , Isabelle Augenstein

This paper addresses the topic of robustness under sensing noise, ambiguous instructions, and human-robot interaction. We take a radically different tack to the issue of reliable embodied AI: instead of focusing on formal verification…

Robotics · Computer Science 2026-01-13 Kenneth Kwok , Basura Fernando , Qianli Xu , Vigneshwaran Subbaraju , Dongkyu Choi , Boon Kiat Quek

The blockchain oracle problem, which refers to the challenge of injecting reliable external data into decentralized systems, remains a fundamental limitation to the development of trustless applications. While recent years have seen a…

Cryptography and Security · Computer Science 2025-12-04 Giulio Caldarelli

The long-standing goal of creating a comprehensive, multi-purpose knowledge resource, reminiscent of the 1984 Cyc project, still persists in AI. Despite the success of knowledge resources like WordNet, ConceptNet, Wolfram|Alpha and other…

Automated decision-making systems are becoming increasingly ubiquitous, which creates an immediate need for their interpretability and explainability. However, it remains unclear whether users know what insights an explanation offers and,…

Human-Computer Interaction · Computer Science 2024-09-27 Yueqing Xuan , Edward Small , Kacper Sokol , Danula Hettiachchi , Mark Sanderson

Incorporating external knowledge has emerged as a promising way to mitigate outdated knowledge and hallucinations in LLM. However, external knowledge is often imperfect, encompassing substantial extraneous or even inaccurate content, which…

Computation and Language · Computer Science 2025-05-27 Zhiyuan Chang , Mingyang Li , Xiaojun Jia , Junjie Wang , Yuekai Huang , Qing Wang , Yihao Huang , Yang Liu

Explainable machine learning and artificial intelligence models have been used to justify a model's decision-making process. This added transparency aims to help improve user performance and understanding of the underlying model. However,…

Human-Computer Interaction · Computer Science 2020-05-06 Mahsan Nourani , Chiradeep Roy , Tahrima Rahman , Eric D. Ragan , Nicholas Ruozzi , Vibhav Gogate