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Conversational agents have been gaining increasing popularity in recent years. Influenced by the widespread adoption of task-oriented agents such as Apple Siri and Amazon Alexa, these agents are being deployed into various applications to…

Human-Computer Interaction · Computer Science 2024-01-17 Christopher Clarke , Karthik Krishnamurthy , Walter Talamonti , Yiping Kang , Lingjia Tang , Jason Mars

The endowment of AI with reasoning capabilities and some degree of agency is widely viewed as a path toward more capable and generalizable systems. Our position is that the current development of agentic AI requires a more holistic,…

Agentic AI seeks to endow systems with sustained autonomy, reasoning, and interaction capabilities. To realize this vision, its assumptions about agency must be complemented by explicit models of cognition, cooperation, and governance. This…

Artificial Intelligence · Computer Science 2026-02-11 Virginia Dignum , Frank Dignum

As designers become familiar with Generative AI, a new concept is emerging: Agentic AI. While generative AI produces output in response to prompts, agentic AI systems promise to perform mundane tasks autonomously, potentially freeing…

Human-Computer Interaction · Computer Science 2025-09-26 Samangi Wadinambiarachchi , Jenny Waycott , Yvonne Rogers , Greg Wadley

From its inception, AI has had a rather ambivalent relationship with humans -- swinging between their augmentation and replacement. Now, as AI technologies enter our everyday lives at an ever increasing pace, there is a greater need for AI…

Artificial Intelligence · Computer Science 2024-05-28 Sarath Sreedharan , Anagha Kulkarni , Subbarao Kambhampati

Conversational human-AI interaction (CHAI) have recently driven mainstream adoption of AI. However, CHAI poses two key challenges for designers and researchers: users frequently have ambiguous goals and an incomplete understanding of AI…

Human-Computer Interaction · Computer Science 2025-01-31 Arthur Caetano , Kavya Verma , Atieh Taheri , Radha Kumaran , Zichen Chen , Jiaao Chen , Tobias Höllerer , Misha Sra

Agentic AI increasingly intervenes proactively by inferring users' situations from contextual data yet often fails for lack of principled judgment about when, why, and whether to act. We address this gap by proposing a conceptual model that…

Artificial Intelligence · Computer Science 2026-02-27 Soyoung Jung , Daehoo Yoon , Sung Gyu Koh , Young Hwan Kim , Yehan Ahn , Sung Park

Conversational AI agents are commonly applied within single-user, turn-taking scenarios. The interaction mechanics of these scenarios are trivial: when the user enters a message, the AI agent produces a response. However, the interaction…

The rise of AI conversational agents has broadened opportunities to enhance human capabilities across various domains. As these agents become more prevalent, it is crucial to investigate the impact of different affective abilities on their…

Human-Computer Interaction · Computer Science 2023-10-20 Javier Hernandez , Jina Suh , Judith Amores , Kael Rowan , Gonzalo Ramos , Mary Czerwinski

AI agents that take actions in their environment autonomously over extended time horizons require robust governance interventions to curb their potentially consequential risks. Prior proposals for governing AI agents primarily target…

Computers and Society · Computer Science 2025-12-02 K. J. Kevin Feng , Tae Soo Kim , Rock Yuren Pang , Faria Huq , Tal August , Amy X. Zhang

Agentic AI represents a major shift in how autonomous systems reason, plan, and execute multi-step tasks through the coordination of Large Language Models (LLMs), Vision Language Models (VLMs), tools, and external services. While these…

Agentic systems have transformed how Large Language Models (LLMs) can be leveraged to create autonomous systems with goal-directed behaviors, consisting of multi-step planning and the ability to interact with different environments. These…

Artificial Intelligence · Computer Science 2026-01-27 Judy Zhu , Dhari Gandhi , Himanshu Joshi , Ahmad Rezaie Mianroodi , Sedef Akinli Kocak , Dhanesh Ramachandran

While we do not always use words, communicating what we want to an AI is a conversation -- with ourselves as well as with it, a recurring loop with optional steps depending on the complexity of the situation and our request. Any given…

Human-Computer Interaction · Computer Science 2023-09-06 Elena L. Glassman

Human computer interaction is shifting from screen-based systems to multimodal interfaces where artificial intelligence powered systems increasingly interpret user intent through speech, gesture, and gaze. Yet users rarely understand how…

Human-Computer Interaction · Computer Science 2026-05-05 Ankur Bhatt , Sven Mayer

We grapple with the question: How, for whom and why should explainable artificial intelligence (XAI) aim to support the user goal of agency? In particular, we analyze the relationship between agency and explanations through a user-centric…

Human-Computer Interaction · Computer Science 2023-12-07 Iyadunni Adenuga , Jonathan Dodge

As Generative AI systems increasingly engage in long-term, personal, and relational interactions, human-AI engagements are becoming significantly complex, making them more challenging to understand and govern. These Interactive AI systems…

Computers and Society · Computer Science 2025-08-26 Yulu Pi , Cagatay Turkay , Daniel Bogiatzis-Gibbons

AI alignment is about ensuring AI systems only pursue goals and activities that are beneficial to humans. Most of the current approach to AI alignment is to learn what humans value from their behavioural data. This paper proposes a…

Artificial Intelligence · Computer Science 2023-10-06 Pei-Yu Chen , Myrthe L. Tielman , Dirk K. J. Heylen , Catholijn M. Jonker , M. Birna van Riemsdijk

Autonomous agents powered by Large Language Models are transforming AI, creating an imperative for the visualization field to embrace agentic frameworks. However, our field's focus on a human in the sensemaking loop raises critical…

Human-Computer Interaction · Computer Science 2025-09-17 Vaishali Dhanoa , Anton Wolter , Gabriela Molina León , Hans-Jörg Schulz , Niklas Elmqvist

Meaningful human-AI collaboration requires more than processing language; it demands a deeper understanding of symbols and their socially constructed meanings. While humans naturally interpret symbols through social interaction, AI systems…

Artificial Intelligence · Computer Science 2025-10-08 Reza Habibi , Seung Wan Ha , Zhiyu Lin , Atieh Kashani , Ala Shafia , Lakshana Lakshmanarajan , Chia-Fang Chung , Magy Seif El-Nasr

AI systems are increasingly being adopted across various domains and application areas. With this surge, there is a growing research focus and societal concern for actively involving humans in developing, operating, and adopting these…

Human-Computer Interaction · Computer Science 2024-05-27 Muhammad Raees , Inge Meijerink , Ioanna Lykourentzou , Vassilis-Javed Khan , Konstantinos Papangelis
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