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For millions of users in developing economies who depend on mobile banking as their primary gateway to financial services, app quality directly shapes financial access. The study analyzed 5,652 Google Play reviews in English and Bangla…

Computation and Language · Computer Science 2026-04-16 Md. Naim Molla , Md Muhtasim Munif Fahim , Md. Binyamin , Md Jahid Hasan Imran , Tonmoy Shil , Nura Rayhan , Md Rezaul Karim

Due to the high impact of the fast-evolving fields of machine learning and deep learning, Natural Language Processing (NLP) tasks have further obtained comprehensive performances for highly resourced languages such as English and Chinese.…

Computation and Language · Computer Science 2020-11-17 Lahiru Senevirathne , Piyumal Demotte , Binod Karunanayake , Udyogi Munasinghe , Surangika Ranathunga

Emotion Classification based on text is a task with many applications which has received growing interest in recent years. This paper presents a preliminary study with the goal to help researchers and practitioners gain insight into…

Computation and Language · Computer Science 2023-03-01 Anna Koufakou , Jairo Garciga , Adam Paul , Joseph Morelli , Christopher Frank

The field of natural language processing (NLP) has made significant progress with the rapid development of deep learning technologies. One of the research directions in text sentiment analysis is sentiment analysis of medical texts, which…

Computation and Language · Computer Science 2024-12-04 Yinan Chen

The combination of multimodal Vision-Language Models (VLMs) and Large Language Models (LLMs) opens up new possibilities for medical classification. This work offers a rigorous, unified benchmark by using four publicly available datasets…

Artificial Intelligence · Computer Science 2026-01-26 Meet Raval , Tejul Pandit , Dhvani Upadhyay

This paper introduces a novel deep learning framework including a lexicon-based approach for sentence-level prediction of sentiment label distribution. We propose to first apply semantic rules and then use a Deep Convolutional Neural…

Computation and Language · Computer Science 2017-06-27 Huy Nguyen , Minh-Le Nguyen

Sentiment analysis (SA) aims to identify the sentiment expressed in a text, such as a product review. Given a review and the sentiment associated with it, this work formulates SA as a combination of two tasks: (1) a causal discovery task…

Computation and Language · Computer Science 2024-10-29 Zhiheng Lyu , Zhijing Jin , Fernando Gonzalez , Rada Mihalcea , Bernhard Schölkopf , Mrinmaya Sachan

The rapid advancement of large language models (LLMs) has resulted in increasingly sophisticated AI-generated content, posing significant challenges in distinguishing LLM-generated text from human-written language. Existing detection…

Computation and Language · Computer Science 2025-08-12 Siyuan Li , Xi Lin , Guangyan Li , Zehao Liu , Aodu Wulianghai , Li Ding , Jun Wu , Jianhua Li

Sentiment analysis is a research topic focused on analysing data to extract information related to the sentiment that it causes. Applications of sentiment analysis are wide, ranging from recommendation systems, and marketing to customer…

Machine Learning · Computer Science 2021-10-29 Vasco Lopes , António Gaspar , Luís A. Alexandre , João Cordeiro

The development of believable, natural, and interactive digital artificial agents is a field of growing interest. Theoretical uncertainties and technical barriers present considerable challenges to the field, particularly with regards to…

Artificial Intelligence · Computer Science 2023-09-12 Maximilian Croissant , Madeleine Frister , Guy Schofield , Cade McCall

Financial sentiment analysis refers to classifying financial text contents into sentiment categories (e.g. positive, negative, and neutral). In this paper, we focus on the classification of financial news title, which is a challenging task…

Computation and Language · Computer Science 2024-01-11 Wei Luo , Dihong Gong

Nowadays, listening music has been and will always be an indispensable part of our daily life. In recent years, sentiment analysis of music has been widely used in the information retrieval systems, personalized recommendation systems and…

Computation and Language · Computer Science 2019-06-18 Jie Wang , Yilin Yang

Sentiment Analysis is the task of classifying documents based on the sentiments expressed in textual form, this can be achieved by using lexical and semantic methods. The purpose of this study is to investigate the use of semantics to…

Computation and Language · Computer Science 2020-09-02 Ukachi Osisiogu

Smartphone sensing offers an unobtrusive and scalable way to track daily behaviors linked to mental health, capturing changes in sleep, mobility, and phone use that often precede symptoms of stress, anxiety, or depression. While most prior…

Machine Learning · Computer Science 2026-01-14 Kaidong Feng , Zhu Sun , Roy Ka-Wei Lee , Xun Jiang , Yin-Leng Theng , Yi Ding

Today's business ecosystem has become very competitive. Customer satisfaction has become a major focus for business growth. Business organizations are spending a lot of money and human resources on various strategies to understand and…

Computation and Language · Computer Science 2021-10-05 Md. Taufiqul Haque Khan Tusar , Md. Touhidul Islam

This paper builds upon an existing speech emotion recognition model by adding an additional LSTM layer to improve the accuracy and processing efficiency of emotion recognition from audio data. By capturing the long-term dependencies within…

Artificial Intelligence · Computer Science 2024-12-02 Xiaoran Yang , Shuhan Yu , Wenxi Xu

Detecting emotions from text is an extension of simple sentiment polarity detection. Instead of considering only positive or negative sentiments, emotions are conveyed using more tangible manner; thus, they can be expressed as many shades…

Computation and Language · Computer Science 2019-07-19 Md. Ataur Rahman , Md. Hanif Seddiqui

Transfer learning has been widely used in natural language processing through deep pretrained language models, such as Bidirectional Encoder Representations from Transformers and Universal Sentence Encoder. Despite the great success,…

Information Retrieval · Computer Science 2022-06-15 Maryam Hasan , Elke Rundensteiner , Emmanuel Agu

In this work, we predict the sentiment of restaurant reviews based on a subset of the Yelp Open Dataset. We utilize the meta features and text available in the dataset and evaluate several machine learning and state-of-the-art deep learning…

Machine Learning · Computer Science 2022-01-21 Bhanu Prakash Reddy Guda , Mashrin Srivastava , Deep Karkhanis

In this study, we explore the application of sentiment analysis on financial news headlines to understand investor sentiment. By leveraging Natural Language Processing (NLP) and Large Language Models (LLM), we analyze sentiment from the…

Computation and Language · Computer Science 2024-06-21 Kangtong Mo , Wenyan Liu , Xuanzhen Xu , Chang Yu , Yuelin Zou , Fangqing Xia
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