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Personalized recommendation algorithms, like those on YouTube, significantly shape online content consumption. These systems aim to maximize engagement by learning users' preferences and aligning content accordingly but may unintentionally…
Online social media platforms such as YouTube have a wide, global reach. However, little is known about the experience of low-resourced language speakers on such platforms; especially in how they experience and navigate harmful content. To…
Recommendations algorithms of social media platforms are often criticized for placing users in "rabbit holes" of (increasingly) ideologically biased content. Despite these concerns, prior evidence on this algorithmic radicalization is…
Data generated by audits of social media websites have formed the basis of our understanding of the biases presented in algorithmic content recommendation systems. As legislators around the world are beginning to consider regulating the…
The increasing reliance on complex algorithmic systems by online platforms has sparked a growing need for algorithm auditing, a methodology evaluating these systems' functionality and impact. In this paper, we systematically review 176…
In a pre-registered algorithmic audit, we found that, relative to a reverse-chronological baseline, Twitter's engagement-based ranking algorithm amplifies emotionally charged, out-group hostile content that users say makes them feel worse…
Users of social media platforms based on recommendation systems (e.g. TikTok, X, YouTube) strategically interact with platform content to influence future recommendations. On some such platforms, users have been documented to form…
Social media platforms curate access to information and opportunities, and so play a critical role in shaping public discourse today. The opaque nature of the algorithms these platforms use to curate content raises societal questions. Prior…
With YouTube's growing importance as a news platform, its recommendation system came under increased scrutiny. Recognizing YouTube's recommendation system as a broadcaster of media, we explore the applicability of laws that require…
Most social media users come from the Global South, where harmful content usually appears in local languages. Yet, AI-driven moderation systems struggle with low-resource languages spoken in these regions. Through semi-structured interviews…
Generative AI is altering how we work, learn, communicate, and participate in online communities. How might online communities be changed by generative AI? To start addressing this question, we focused on online community moderators'…
Children are often exposed to items curated by recommendation algorithms. Yet, research seldom considers children as a user group, and when it does, it is anchored on datasets where children are underrepresented, risking overlooking their…
In recent years, critics of online platforms have raised concerns about the ability of recommendation algorithms to amplify problematic content, with potentially radicalizing consequences. However, attempts to evaluate the effect of…
TikTok has seen exponential growth as a platform, fuelled by the success of its proprietary recommender algorithm which serves tailored content to every user - though not without controversy. Users complain of their content being unfairly…
Automated audits of recommender systems found that blindly following recommendations leads users to increasingly partisan, conspiratorial, or false content. At the same time, studies using real user traces suggest that recommender systems…
Reclaimed slur usage is a common and meaningful practice online for many marginalized communities. It serves as a source of solidarity, identity, and shared experience. However, contemporary automated and AI-based moderation tools for…
YouTube has revolutionized the way people discover and consume video. Although YouTube facilitates easy access to hundreds of well-produced and trustworthy videos, abhorrent, misinformative, and mistargeted content is also common. The…
The role that YouTube and its behind-the-scenes recommendation algorithm plays in encouraging online radicalization has been suggested by both journalists and academics alike. This study directly quantifies these claims by examining the…
Autocomplete is a popular search feature that predicts queries based on user input and guides users to a set of potentially relevant suggestions. In this study, we examine what YouTube autocompletes suggest to users seeking information…
In content recommender systems such as TikTok and YouTube, the platform's recommendation algorithm shapes content producer incentives. Many platforms employ online learning, which generates intertemporal incentives, since content produced…