Related papers: Context as Prior: Bayesian-Inspired Intent Inferen…
Recognizing customer intent accurately with language models based on customer-agent conversational data is essential in today's digital customer service marketplace, but it is often hindered by the lack of sufficient labeled data. In this…
Commonsense reasoning, aiming at endowing machines with a human-like ability to make situational presumptions, is extremely challenging to generalize. For someone who barely knows about "meditation," while is knowledgeable about "singing,"…
Discourse signals are often implicit, leaving it up to the interpreter to draw the required inferences. At the same time, discourse is embedded in a social context, meaning that interpreters apply their own assumptions and beliefs when…
The ability to infer the intentions of others, predict their goals, and deduce their plans are critical features for intelligent agents. For a long time, several approaches investigated the use of symbolic representations and inferences…
Spoken languages often utilise intonation, rhythm, intensity, and structure, to communicate intention, which can be interpreted differently depending on the rhythm of speech of their utterance. These speech acts provide the foundation of…
Generating commonsense assertions within a given story context remains a difficult task for modern language models. Previous research has addressed this problem by aligning commonsense inferences with stories and training language…
While most conversational AI systems focus on textual dialogue only, conditioning utterances on visual context (when it's available) can lead to more realistic conversations. Unfortunately, a major challenge for incorporating visual context…
The query suggestion or auto-completion mechanisms help users to type less while interacting with a search engine. A basic approach that ranks suggestions according to their frequency in the query logs is suboptimal. Firstly, many candidate…
Autonomous vehicles must reason about spatial occlusions in urban environments to ensure safety without being overly cautious. Prior work explored occlusion inference from observed social behaviors of road agents, hence treating people as…
Large language models (LLMs) have become integral to modern Human-AI collaboration workflows, where accurately understanding user intent serves as a crucial step for generating satisfactory responses. Context-aware intent understanding,…
We present Empathic Prompting, a novel framework for multimodal human-AI interaction that enriches Large Language Model (LLM) conversations with implicit non-verbal context. The system integrates a commercial facial expression recognition…
A target-guided proactive dialogue system aims to steer conversations proactively toward pre-defined targets, such as designated keywords or specific topics. During guided conversations, dynamically modeling conversational scenarios and…
Recognition of intentions is a subconscious cognitive process vital to human communication. This skill enables anticipation and increases the quality of interactions between humans. Within the context of engagement, non-verbal signals are…
Intent classification is a fundamental task in the spoken language understanding field that has recently gained the attention of the scientific community, mainly because of the feasibility of approaching it with end-to-end neural models. In…
Humans with an average level of social cognition can infer the beliefs of others based solely on the nonverbal communication signals (e.g. gaze, gesture, pose and contextual information) exhibited during social interactions. This social…
Conversational systems have a Natural Language Understanding (NLU) module. In this module, there is a task known as an intent classification that aims at identifying what a user is attempting to achieve from an utterance. Previous works use…
Recent advances in explainable recommendations have explored the integration of language models to analyze natural language rationales for user-item interactions. Despite their potential, existing methods often rely on ID-based…
Agent assistance during human-human customer support spoken interactions requires triggering workflows based on the caller's intent (reason for call). Timeliness of prediction is essential for a good user experience. The goal is for a…
Objective. We establish a principled method for inferring mental health related psychometric variables from neural and behavioral data using the Implicit Association Test (IAT) as the data generation engine, aiming to overcome the limited…
We present a novel attention mechanism: Causal Attention (CATT), to remove the ever-elusive confounding effect in existing attention-based vision-language models. This effect causes harmful bias that misleads the attention module to focus…