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Large language models (LLMs) often struggle with context fidelity, producing inconsistent answers when responding to questions based on provided information. Existing approaches either rely on expensive supervised fine-tuning to generate…

Computation and Language · Computer Science 2025-09-18 Suyuchen Wang , Jinlin Wang , Xinyu Wang , Shiqi Li , Xiangru Tang , Sirui Hong , Xiao-Wen Chang , Chenglin Wu , Bang Liu

Finding relevant products given a user query is pivotal to an e-commerce platform, as it can drive shopping behavior and generate revenue. The challenge lies in accurately predicting the correlation between queries and products. Recently,…

Information Retrieval · Computer Science 2026-03-25 Ge Zhang , Rohan Deepak Ajwani , Yaochen Hu , Tony Zheng , Hongjian Gu , Wei Guo , Mark Coates , Yingxue Zhang

Mental health challenges are increasing worldwide, straining emotional support services and leading to counselor overload. This can result in delayed responses during critical situations, such as suicidal ideation, where timely intervention…

Computation and Language · Computer Science 2026-05-07 Hagai Astrin , Ayal Swaid , Avi Segal , Kobi Gal

Continual Structured Knowledge Reasoning (CSKR) focuses on training models to handle sequential tasks, where each task involves translating natural language questions into structured queries grounded in structured knowledge. Existing…

Computation and Language · Computer Science 2025-10-07 Yongrui Chen , Yi Huang , Yunchang Liu , Shenyu Zhang , Junhao He , Tongtong Wu , Guilin Qi , Tianxing Wu

We tackle the challenge of integrating large language models (LLMs) with external recommender systems to enhance domain expertise in conversational recommendation (CRS). Current LLM-based CRS approaches primarily rely on zero/few-shot…

Information Retrieval · Computer Science 2026-03-31 Chuang Li , Weida Liang , Hengchang Hu , See-Kiong Ng , Min-Yen Kan , Haizhou Li , Yang Deng

Knowledge conflicts commonly arise across diverse sources, and their prevalence has increased with the advent of LLMs. When dealing with conflicts between multiple contexts, also known as \emph{inter-context knowledge conflicts}, LLMs are…

Artificial Intelligence · Computer Science 2025-08-06 Xianda Zheng , Zijian Huang , Meng-Fen Chiang , Michael J. Witbrock , Kaiqi Zhao

Search-based recommendation is one of the most critical application scenarios in e-commerce platforms. Users' complex search contexts--such as spatiotemporal factors, historical interactions, and current query's information--constitute an…

Information Retrieval · Computer Science 2026-02-16 Zhiding Liu , Ben Chen , Mingyue Cheng , Enhong Chen , Li Li , Chenyi Lei , Wenwu Ou , Han Li , Kun Gai

Large language models (LLMs) have demonstrated significant potential in clinical decision support. Yet LLMs still suffer from hallucinations and lack fine-grained contextual medical knowledge, limiting their high-stake healthcare…

Computation and Language · Computer Science 2025-04-22 Pengcheng Jiang , Cao Xiao , Minhao Jiang , Parminder Bhatia , Taha Kass-Hout , Jimeng Sun , Jiawei Han

Emotional Support Conversation (ESC) plays a vital role in alleviating psychological stress and providing emotional value through dialogue. While recent studies have largely focused on data augmentation and synthetic corpus construction,…

Computation and Language · Computer Science 2026-01-26 Jie Zhu , Yuanchen Zhou , Shuo Jiang , Junhui Li , Lifan Guo , Feng Chen , Chi Zhang , Fang Kong

Retrieval-augmented generation (RAG) enhances the capabilities of large language models (LLMs) by incorporating external knowledge into their input prompts. However, when the retrieved context contradicts the LLM's parametric knowledge, it…

Computation and Language · Computer Science 2025-09-29 Eunseong Choi , June Park , Hyeri Lee , Jongwuk Lee

Modern Large Language Models (LLMs) have demonstrated remarkable capabilities in complex tasks by employing search-augmented reasoning to incorporate external knowledge into long chains of thought. However, we identify a critical yet…

Computation and Language · Computer Science 2026-02-11 Sangwon Yu , Ik-hwan Kim , Donghun Kang , Bongkyu Hwang , Junhwa Choi , Suk-hoon Jung , Seungki Hong , Taehee Lee , Sungroh Yoon

Large language models (LLMs) often solve challenging math exercises yet fail to apply the concept right when the problem requires genuine understanding. Popular Reinforcement Learning with Verifiable Rewards (RLVR) pipelines reinforce final…

Artificial Intelligence · Computer Science 2026-05-08 Zijun Gao , Zhikun Xu , Xiao Ye , Ben Zhou

Despite the impressive performance of large language models (LLMs) pretrained on vast knowledge corpora, advancing their knowledge manipulation-the ability to effectively recall, reason, and transfer relevant knowledge-remains challenging.…

Computation and Language · Computer Science 2026-01-13 Qitan Lv , Tianyu Liu , Qiaosheng Zhang , Xingcheng Xu , Chaochao Lu

Large visual language models (VLMs) have shown strong multi-modal medical reasoning ability, but most operate as end-to-end black boxes, diverging from clinicians' evidence-based, staged workflows and hindering clinical accountability.…

Artificial Intelligence · Computer Science 2026-03-12 Yuexi Du , Jinglu Wang , Shujie Liu , Nicha C. Dvornek , Yan Lu

Query and product relevance prediction is a critical component for ensuring a smooth user experience in e-commerce search. Traditional studies mainly focus on BERT-based models to assess the semantic relevance between queries and products.…

Information Retrieval · Computer Science 2025-03-13 Tian Tang , Zhixing Tian , Zhenyu Zhu , Chenyang Wang , Haiqing Hu , Guoyu Tang , Lin Liu , Sulong Xu

Large transformer-based pre-trained language models have achieved impressive performance on a variety of knowledge-intensive tasks and can capture factual knowledge in their parameters. We argue that storing large amounts of knowledge in…

Computation and Language · Computer Science 2022-08-16 Jivat Neet Kaur , Sumit Bhatia , Milan Aggarwal , Rachit Bansal , Balaji Krishnamurthy

Knowledge enhanced pre-trained language models (K-PLMs) are shown to be effective for many public tasks in the literature but few of them have been successfully applied in practice. To address this problem, we propose K-AID, a systematic…

Artificial Intelligence · Computer Science 2021-09-23 Fu Sun , Feng-Lin Li , Ruize Wang , Qianglong Chen , Xingyi Cheng , Ji Zhang

Multimodal large language models (MLLMs) demonstrate considerable potential in clinical diagnostics, a domain that inherently requires synthesizing complex visual and textual data alongside consulting authoritative medical literature.…

Computation and Language · Computer Science 2026-03-23 Yannian Gu , Zhongzhen Huang , Linjie Mu , Xizhuo Zhang , Shaoting Zhang , Xiaofan Zhang

Recent advances in large language models (LLMs) have opened new opportunities for recommender systems by enabling rich semantic understanding and reasoning about user interests and item attributes. However, as privacy regulations tighten,…

Information Retrieval · Computer Science 2026-04-08 Ziheng Chen , Jiali Cheng , Zezhong Fan , Hadi Amiri , Yunzhi Yao , Xiangguo Sun , Yang Zhang

Achievement. We introduce LORE, a systematic framework for Large Generative Model-based relevance in e-commerce search. Deployed and iterated over three years, LORE achieves a cumulative +27\% improvement in online GoodRate metrics. This…

Information Retrieval · Computer Science 2026-01-07 Chenji Lu , Zhuo Chen , Hui Zhao , Zhiyuan Zeng , Gang Zhao , Junjie Ren , Ruicong Xu , Haoran Li , Songyan Liu , Pengjie Wang , Jian Xu , Bo Zheng
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