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Social media has become an integral part of our daily lives. During time-critical events, the public shares a variety of posts on social media including reports for resource needs, damages, and help offerings for the affected community.…
Twitter, a microblogging service, is todays most popular platform for communication in the form of short text messages, called Tweets. Users use Twitter to publish their content either for expressing concerns on information news or views on…
The recent progress on image recognition and language modeling is making automatic description of image content a reality. However, stylized, non-factual aspects of the written description are missing from the current systems. One such…
People unequivocally employ reviews to decide on purchasing an item or an experience on the internet. In that regard, the growing significance and number of opinions have led to the development of methods to assess their sentiment content…
We improve the extraction of insights from customer reviews by restructuring the topic modelling pipeline to operate on opinion units - distinct statements that include relevant text excerpts and associated sentiment scores. Prior work has…
In the Internet era the information overload and the challenge to detect quality content has raised the issue of how to rank both resources and users in online communities. In this paper we develop a general ranking method that can…
The concept of homophily is pervasive in online social media. While many empirical studies have relied on external sociodemographic traits to investigate it, significantly less is known about homophily at the cognitive level, that is, at…
Moderation of reader comments is a significant problem for online news platforms. Here, we experiment with models for automatic moderation, using a dataset of comments from a popular Croatian newspaper. Our analysis shows that while…
Social media users articulate their opinions on a broad spectrum of subjects and share their experiences through posts comprising multiple modes of expression, leading to a notable surge in such multimodal content on social media platforms.…
Warmth (W) (often further broken down intoTrust (T) and Sociability (S)) and Competence (C) are central dimensions along which people evaluate individuals and social groups (Fiske, 2018). While these constructs are well established in…
Multimodal affective computing analyzes user-generated social media content to predict emotional states. However, a critical gap remains in understanding how visual content shapes cognitive interpretations and elicits specific affective…
Recent work has demonstrated the viability of using crowdsourcing as a tool for evaluating the truthfulness of public statements. Under certain conditions such as: (1) having a balanced set of workers with different backgrounds and…
Many cities around the world are aspiring to become. However, smart initiatives often give little weight to the opinions of average citizens. Social media are one of the most important sources of citizen opinions. This paper presents a…
User response to contributed content in online social media depends on many factors. These include how the site lays out new content, how frequently the user visits the site, how many friends the user follows, how active these friends are,…
The rapid development of the Internet has profoundly changed human life. Humans are increasingly expressing themselves and interacting with others on social media platforms. However, although artificial intelligence technology has been…
Online commenting platforms have commonly developed systems to address online harms by removing and down-ranking content. An alternative, under-explored approach is to focus on up-ranking content to proactively prioritize prosocial…
Multimodal sentiment analysis has recently gained popularity because of its relevance to social media posts, customer service calls and video blogs. In this paper, we address three aspects of multimodal sentiment analysis; 1. Cross modal…
This study introduces ValueScope, a framework leveraging language models to quantify social norms and values within online communities, grounded in social science perspectives on normative structures. We employ ValueScope to dissect and…
People nowadays express their opinions in online spaces, using different forms of interactions such as posting, sharing and discussing with one another. How do these digital traces change in response to events happening in the real world?…
Social media is interactive, and interaction brings misinformation. With the growing amount of user-generated data, fake news on online platforms has become much frequent since the arrival of social networks. Now and then, an event occurs…