Related papers: Bye Bye Perspective API: Lessons for Measurement I…
Perception of toxicity evolves over time and often differs between geographies and cultural backgrounds. Similarly, black-box commercially available APIs for detecting toxicity, such as the Perspective API, are not static, but frequently…
Detecting "toxic" language in internet content is a pressing social and technical challenge. In this work, we focus on PERSPECTIVE from Jigsaw, a state-of-the-art tool that promises to score the "toxicity" of text, with a recent model…
Social media platforms provide an environment where people can freely engage in discussions. Unfortunately, they also enable several problems, such as online harassment. Recently, Google and Jigsaw started a project called Perspective,…
Large Language Models (LLMs) are increasingly integrated into software applications. Downstream application developers often access LLMs through APIs provided as a service. However, LLM APIs are often updated silently and scheduled to be…
The censorship of toxic comments is often left to the judgment of imperfect models. Perspective API, a creation of Google technology incubator Jigsaw, is perhaps the most widely used toxicity classifier in industry; the model is employed by…
On the world wide web, toxic content detectors are a crucial line of defense against potentially hateful and offensive messages. As such, building highly effective classifiers that enable a safer internet is an important research area.…
Data-driven statistical Natural Language Processing (NLP) techniques leverage large amounts of language data to build models that can understand language. However, most language data reflect the public discourse at the time the data was…
Annotator disagreement is widespread in NLP, particularly for subjective and ambiguous tasks such as toxicity detection and stance analysis. While early approaches treated disagreement as noise to be removed, recent work increasingly models…
Commercial content moderation APIs are marketed as scalable solutions to combat online hate speech. However, the reliance on these APIs risks both silencing legitimate speech, called over-moderation, and failing to protect online platforms…
The deployment of large language models (LLMs) in production environments has created an urgent need for observability systems that span the full stack -- from model internals to GPU kernels. Yet existing monitoring approaches address…
Sentiment analysis in low-resource, culturally nuanced contexts challenges conventional NLP approaches that assume fixed labels and universal affective expressions. We present a diagnostic framework that treats sentiment as a…
Proprietary public APIs play a crucial and growing role as research tools among social scientists. Among such APIs, Google's machine learning-based Perspective API is extensively utilized for assessing the toxicity of social media messages,…
Large Language Models (LLMs) have become integral to Software Engineering (SE), increasingly used in development workflows. However, their widespread adoption raises concerns about the presence and propagation of toxic language - harmful or…
Recent work has proposed using Large Language Models (LLMs) to quantify narrative flow through a measure called sequentiality, which combines topic and contextual terms. A recent critique argued that the original results were confounded by…
The Perspective API, a popular text toxicity assessment service by Google and Jigsaw, has found wide adoption in several application areas, notably content moderation, monitoring, and social media research. We examine its potentials and…
Large language models (LLMs) are used in a variety of mission-critical roles. Due to the rapidly developing nature of LLMs, there is a lack of quantifiable understanding of the bias and perspective associated with LLM output. Inspired by…
Peer review is crucial for advancing and improving science through constructive criticism. However, toxic feedback can discourage authors and hinder scientific progress. This work explores an important but underexplored area: detecting…
This article benchmarked the ability of OpenAI's GPTs and a number of open-source LLMs to perform annotation tasks on political content. We used a novel protest event dataset comprising more than three million digital interactions and…
LLM developers have imposed technical interventions to prevent fine-tuning misuse attacks, attacks where adversaries evade safeguards by fine-tuning the model using a public API. Previous work has established several successful attacks…
Large language models (LLMs) have limitations in handling tasks that require real-time access to external APIs. While several benchmarks like ToolBench and APIGen have been developed to assess LLMs' API-use capabilities, they often suffer…