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Perception of toxicity evolves over time and often differs between geographies and cultural backgrounds. Similarly, black-box commercially available APIs for detecting toxicity, such as the Perspective API, are not static, but frequently…

Computation and Language · Computer Science 2023-04-26 Luiza Pozzobon , Beyza Ermis , Patrick Lewis , Sara Hooker

Detecting "toxic" language in internet content is a pressing social and technical challenge. In this work, we focus on PERSPECTIVE from Jigsaw, a state-of-the-art tool that promises to score the "toxicity" of text, with a recent model…

Computation and Language · Computer Science 2023-01-06 Lorena Piedras , Lucas Rosenblatt , Julia Wilkins

Social media platforms provide an environment where people can freely engage in discussions. Unfortunately, they also enable several problems, such as online harassment. Recently, Google and Jigsaw started a project called Perspective,…

Machine Learning · Computer Science 2017-02-28 Hossein Hosseini , Sreeram Kannan , Baosen Zhang , Radha Poovendran

Large Language Models (LLMs) are increasingly integrated into software applications. Downstream application developers often access LLMs through APIs provided as a service. However, LLM APIs are often updated silently and scheduled to be…

Software Engineering · Computer Science 2024-02-08 Wanqin Ma , Chenyang Yang , Christian Kästner

The censorship of toxic comments is often left to the judgment of imperfect models. Perspective API, a creation of Google technology incubator Jigsaw, is perhaps the most widely used toxicity classifier in industry; the model is employed by…

Computers and Society · Computer Science 2020-07-01 Elizabeth Reichert , Helen Qiu , Jasmine Bayrooti

On the world wide web, toxic content detectors are a crucial line of defense against potentially hateful and offensive messages. As such, building highly effective classifiers that enable a safer internet is an important research area.…

Computation and Language · Computer Science 2022-02-24 Alyssa Lees , Vinh Q. Tran , Yi Tay , Jeffrey Sorensen , Jai Gupta , Donald Metzler , Lucy Vasserman

Data-driven statistical Natural Language Processing (NLP) techniques leverage large amounts of language data to build models that can understand language. However, most language data reflect the public discourse at the time the data was…

Computation and Language · Computer Science 2019-10-11 Vinodkumar Prabhakaran , Ben Hutchinson , Margaret Mitchell

Annotator disagreement is widespread in NLP, particularly for subjective and ambiguous tasks such as toxicity detection and stance analysis. While early approaches treated disagreement as noise to be removed, recent work increasingly models…

Computation and Language · Computer Science 2026-01-21 Yinuo Xu , David Jurgens

Commercial content moderation APIs are marketed as scalable solutions to combat online hate speech. However, the reliance on these APIs risks both silencing legitimate speech, called over-moderation, and failing to protect online platforms…

Human-Computer Interaction · Computer Science 2025-03-04 David Hartmann , Amin Oueslati , Dimitri Staufer , Lena Pohlmann , Simon Munzert , Hendrik Heuer

The deployment of large language models (LLMs) in production environments has created an urgent need for observability systems that span the full stack -- from model internals to GPU kernels. Yet existing monitoring approaches address…

Software Engineering · Computer Science 2026-04-30 Twinkll Sisodia

Sentiment analysis in low-resource, culturally nuanced contexts challenges conventional NLP approaches that assume fixed labels and universal affective expressions. We present a diagnostic framework that treats sentiment as a…

Computation and Language · Computer Science 2025-08-07 Millicent Ochieng , Anja Thieme , Ignatius Ezeani , Risa Ueno , Samuel Maina , Keshet Ronen , Javier Gonzalez , Jacki O'Neill

Proprietary public APIs play a crucial and growing role as research tools among social scientists. Among such APIs, Google's machine learning-based Perspective API is extensively utilized for assessing the toxicity of social media messages,…

Social and Information Networks · Computer Science 2024-07-18 Gianluca Nogara , Francesco Pierri , Stefano Cresci , Luca Luceri , Petter Törnberg , Silvia Giordano

Large Language Models (LLMs) have become integral to Software Engineering (SE), increasingly used in development workflows. However, their widespread adoption raises concerns about the presence and propagation of toxic language - harmful or…

Machine Learning · Computer Science 2026-01-21 Hao Zhuo , Yicheng Yang , Kewen Peng

Recent work has proposed using Large Language Models (LLMs) to quantify narrative flow through a measure called sequentiality, which combines topic and contextual terms. A recent critique argued that the original results were confounded by…

Computation and Language · Computer Science 2025-11-13 Amal Sunny , Advay Gupta , Vishnu Sreekumar

The Perspective API, a popular text toxicity assessment service by Google and Jigsaw, has found wide adoption in several application areas, notably content moderation, monitoring, and social media research. We examine its potentials and…

Computation and Language · Computer Science 2023-10-10 Helena Mihaljević , Elisabeth Steffen

Large language models (LLMs) are used in a variety of mission-critical roles. Due to the rapidly developing nature of LLMs, there is a lack of quantifiable understanding of the bias and perspective associated with LLM output. Inspired by…

Computation and Language · Computer Science 2025-07-15 Taejin Kim , Siun-Chuon Mau , Konrad Vesey

Peer review is crucial for advancing and improving science through constructive criticism. However, toxic feedback can discourage authors and hinder scientific progress. This work explores an important but underexplored area: detecting…

Computation and Language · Computer Science 2025-02-05 Man Luo , Bradley Peterson , Rafael Gan , Hari Ramalingame , Navya Gangrade , Ariadne Dimarogona , Imon Banerjee , Phillip Howard

This article benchmarked the ability of OpenAI's GPTs and a number of open-source LLMs to perform annotation tasks on political content. We used a novel protest event dataset comprising more than three million digital interactions and…

Computation and Language · Computer Science 2024-09-17 Bastián González-Bustamante

LLM developers have imposed technical interventions to prevent fine-tuning misuse attacks, attacks where adversaries evade safeguards by fine-tuning the model using a public API. Previous work has established several successful attacks…

Machine Learning · Computer Science 2025-10-27 Xander Davies , Eric Winsor , Alexandra Souly , Tomek Korbak , Robert Kirk , Christian Schroeder de Witt , Yarin Gal

Large language models (LLMs) have limitations in handling tasks that require real-time access to external APIs. While several benchmarks like ToolBench and APIGen have been developed to assess LLMs' API-use capabilities, they often suffer…

Artificial Intelligence · Computer Science 2024-09-25 Woojeong Kim , Ashish Jagmohan , Aditya Vempaty
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