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As open source software (OSS) becomes increasingly mature and popular, there are significant challenges with properly accounting for usability concerns for the diverse end users. Participatory design, where multiple stakeholders collaborate…

Human-Computer Interaction · Computer Science 2021-02-26 Jazlyn Hellman , Jinghui Cheng , Jin L. C. Guo

Usability and user experience (UX) issues are often not well emphasized and addressed in open source software (OSS) development. There is an imperative need for supporting OSS communities to collaboratively identify, understand, and fix UX…

Human-Computer Interaction · Computer Science 2019-02-21 Jinghui Cheng , Jin L. C. Guo

Open Source Software (OSS) development challenges traditional software engineering practices. In particular, OSS projects are managed by a large number of volunteers, working freely on the tasks they choose to undertake. OSS projects also…

Human-Computer Interaction · Computer Science 2016-08-14 Warren Sack , Françoise Détienne , Nicholas Ducheneaut , Jean-Marie Burkhardt , Dilan Mahendran , Flore Barcellini

Motivation - This research aims at investigating emerging roles and forms of participation fostering design-use mediation during the Open Source Software design process Research approach - We compare online interactions for a successful…

Computers and Society · Computer Science 2007-10-10 Flore Barcellini , Françoise Détienne , Jean-Marie Burkhardt

Usability is an increasing concern in open source software (OSS). Given the recent changes in the OSS landscape, it is imperative to examine the OSS contributors' current valued factors, practices, and challenges concerning usability. We…

Software Engineering · Computer Science 2020-07-15 Wenting Wang , Jinghui Cheng , Jin L. C. Guo

The sustainability of open source software (OSS) projects hinges on contributor retention. Interpersonal challenges can inhibit a feeling of welcomeness among contributors, particularly from underrepresented groups, which impacts their…

Software Engineering · Computer Science 2024-11-05 Bianca Trinkenreich , Zixuan Feng , Rudrajit Choudhuri , Marco Gerosa , Anita Sarma , Igor Steinmacher

Previous work established that open source software (OSS) projects can benefit from the involvement of UX professionals, who offer user-centric perspectives and contributions to improve software usability. However, their participation in…

Human-Computer Interaction · Computer Science 2025-03-05 Arghavan Sanei , Jinghui Cheng

Recent years have seen a sharp increase in the use of open source projects by common novice users; Open Source Software (OSS) is thus no longer a reserved arena for software developers and computer gurus. Although user-centered designs are…

Human-Computer Interaction · Computer Science 2015-12-01 Arif Raza , Luiz Fernando Capretz , Faheem Ahmed

The fact that the number of users of open source software (OSS) is practically un-limited and that ultimately the software quality is determined by end users experience, makes the usability an even more critical quality attribute than it is…

Software Engineering · Computer Science 2015-07-27 Arif Raza , Luiz Fernando Capretz

Open-source software (OSS) development relies on effective collaboration among distributed contributors. Yet, current OSS project recommendation systems primarily emphasize technical attributes, overlooking the collaboration and community…

Software Engineering · Computer Science 2026-02-13 Shashiwadana Nirmani , Hourieh Khalajzadeh , Mojtaba Shahin , Xiao Liu

The presence of toxic and gender-identity derogatory language in open-source software (OSS) communities has recently become a focal point for researchers. Such comments not only lead to frustration and disengagement among developers but may…

Software Engineering · Computer Science 2024-03-18 Sayma Sultana , Gias Uddin , Amiangshu Bosu

Online creative communities have been able to develop large, open source software (OSS) projects like Linux and Firefox throughout the successful collaborations carried out over the Internet. These communities have also expanded to creative…

Social and Information Networks · Computer Science 2018-03-22 Giuseppe Iaffaldano

Participation of women in Open Source Software (OSS) is very unbalanced, despite various efforts to improve diversity. This is concerning not only because women do not get the chance of career and skill developments afforded by OSS, but…

Software Engineering · Computer Science 2024-01-24 Bianca Trinkenreich , Igor Wiese , Anita Sarma , Marco Gerosa , Igor Steinmacher

Context: Software-intensive organizations' rationale for sharing Open Source Software (OSS) may be driven by both idealistic, strategic and commercial objectives, and include both monetary as well as non-monetary benefits. To gain the…

Software Engineering · Computer Science 2022-08-02 Johan Linåker , Björn Regnell

Open source software (OSS) has been playing a fundamental role in not only information technology but also our social lives. Attracted by various advantages of OSS, increasing commercial companies take extensive participation in open source…

Software Engineering · Computer Science 2024-05-28 Xuetao Li , Yuxia Zhang , Cailean Osborne , Minghui Zhou , Zhi Jin , Hui Liu

In recent years, concerns have increased over the lack of contributor diversity in open source software (OSS), despite its status as a paragon of open collaboration. OSS is an important form of digital infrastructure and part of a career…

Human-Computer Interaction · Computer Science 2024-09-10 Hana Frluckaj , James Howison , Laura Dabbish , Nikki Stevens

The development of open source software (OSS) is a broad field which requires diverse skill sets. For example, maintainers help lead the project and promote its longevity, technical writers assist with documentation, bug reporters identify…

Software Engineering · Computer Science 2022-09-07 Jenny T. Liang , Thomas Zimmermann , Denae Ford

User experience (UX) has undergone a revolution in collaborative practices, due to tools that enable quick feedback and continuous collaboration with a varied team across a design's lifecycle. However, it is unclear how this shift in…

Human-Computer Interaction · Computer Science 2023-02-28 K. J. Kevin Feng , Tony W. Li , Amy X. Zhang

[Background] An increasing number of commercial firms are participating in Open Source Software (OSS) projects to reduce their development cost and increase technical innovativeness. When collaborating with other firms whose sought values…

Computers and Society · Computer Science 2019-09-13 Anh Nguyen-Duc , Daniela S. Cruzes , Snarby Terje , Pekka Abrahamsson

Collaborative activities among knowledge workers such as software developers underlie the development of modern society, but the in-depth understanding of their behavioral patterns in open online communities is very challenging. The…

Software Engineering · Computer Science 2017-02-28 Hongrui Wu , Xiaowan Shi , Yutao Ma
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