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AI-Augmented Business Process Management Systems (ABPMSs) are an emerging class of process-aware information systems, empowered by trustworthy AI technology. An ABPMS enhances the execution of business processes with the aim of making these…

This paper presents a manifesto that articulates the conceptual foundations of Agentic Business Process Management (APM), an extension of Business Process Management (BPM) for governing autonomous agents executing processes in…

Agent-based models (ABMs) are ubiquitous in research and industry. Currently, simulating ABMs involves at least some imperative (step-by-step) computer instructions. An alternative approach is declarative programming, in which a set of…

Multiagent Systems · Computer Science 2015-04-01 David Bruce Borenstein

Since the early 90s, the evolution of the Business Process Management (BPM) discipline has been punctuated by successive waves of automation technologies. Some of these technologies enable the automation of individual tasks, while others…

Artificial Intelligence · Computer Science 2026-01-28 Marlon Dumas , Fredrik Milani , David Chapela-Campa

In the realm of Business Process Management (BPM), process modeling plays a crucial role in translating complex process dynamics into comprehensible visual representations, facilitating the understanding, analysis, improvement, and…

Software Engineering · Computer Science 2024-07-01 Humam Kourani , Alessandro Berti , Daniel Schuster , Wil M. P. van der Aalst

Autonomous business processes (ABPs), i.e., self-executing workflows leveraging AI/ML, have the potential to improve operational efficiency, reduce errors, lower costs, improve response times, and free human workers for more strategic and…

Software Engineering · Computer Science 2025-08-01 Peter Fettke , Fabiana Fournier , Lior Limonad , Andreas Metzger , Stefanie Rinderle-Ma , Barbara Weber

Process modeling is usually done using imperative modeling languages like BPMN or EPCs. In order to cope with the complexity of human-centric and flexible business processes several declarative process modeling languages (DPMLs) have been…

Software Engineering · Computer Science 2016-03-22 Lars Ackermann , Stefan Schönig , Stefan Jablonski

Business processes underpin a large number of enterprise operations including processing loan applications, managing invoices, and insurance claims. There is a large opportunity for infusing AI to reduce cost or provide better customer…

Artificial Intelligence · Computer Science 2020-01-22 Steve T. K. Jan , Vatche Ishakian , Vinod Muthusamy

Purpose- The significance of business processes has fostered a close collaboration between academia and industry. Moreover, the business landscape has witnessed continuous transformation, closely intertwined with technological advancements.…

In Business Process Management (BPM), process modelling has been solved in various ways. However, there are no commonly accepted modelling tools (languages). Some of them are criticized for their inability to capture both the lifecycle,…

Software Engineering · Computer Science 2024-09-10 Milliam Maxime Zekeng Ndadji , Maurice Tchoupé Tchendji , Clémentin Tayou Djamegni , Didier Parigot

The advent of Large Language Models (LLMs) has significantly transformed tasks across Software Engineering. In the context of Business Process Management, LLMs are now being explored as tools to derive process models directly from textual…

Software Engineering · Computer Science 2026-05-01 Pedro-Aarón Hernández-Ávalos , Luciano García-Bañuelos

Declarative approaches to process modeling are regarded as well suited for highly volatile environments as they provide a high degree of flexibility. However, problems in understanding and maintaining declarative business process models…

Software Engineering · Computer Science 2015-11-12 Cornelia Haisjackl , Stefan Zugal , Pnina Soffer , Irit Hadar , Manfred Reichert , Jakob Pinggera , Barbara Weber

Commercially available business process management systems (BPMS) still suffer to support organizations to enact their business processes in an effective and efficient way. Current BPMS, in general, are based on BPMN 2.0 and/or BPEL. It is…

Multiagent Systems · Computer Science 2014-05-20 J. Kotremba , S. Raß , R. Singer

The widely adopted Business Process Model and Notation (BPMN) is a cornerstone of industry standards for business process modeling. However, its ambiguous execution semantics often result in inconsistent interpretations, depending on the…

Software Engineering · Computer Science 2024-06-19 Gerhard Zeisler , Tim Tobias Braunauer , Albert Fleischmann , Robert Singer

Probabilistic behavior is omnipresent in computer controlled systems, in particular, so-called safety-critical hybrid systems, because of various reasons, like uncertain environments, or fundamental properties of nature. In this paper, we…

Formal Languages and Automata Theory · Computer Science 2021-01-04 Fujun Wang , Zining Cao , Lixing Tan , Zhen Li

Process mining offers techniques to exploit event data by providing insights and recommendations to improve business processes. The growing amount of algorithms for process discovery has raised the question of which algorithms perform best…

Software Engineering · Computer Science 2018-06-20 Toon Jouck , Alfredo Bolt , Benoît Depaire , Massimiliano de Leoni , Wil M. P. van der Aalst

Hierarchy has widely been recognized as a viable approach to deal with the complexity of conceptual models. For instance, in declarative business process models, hierarchy is realized by sub-processes. While technical implementations of…

Software Engineering · Computer Science 2015-11-13 Stefan Zugal , Pnina Soffer , Jakob Pinggera , Barbara Weber

Explainability remains a critical challenge in artificial intelligence (AI) systems, particularly in high stakes domains such as healthcare, finance, and decision support, where users must understand and trust automated reasoning.…

Human-Computer Interaction · Computer Science 2025-08-05 Rukshani Somarathna , Madhawa Perera , Tom Gedeon , Matt Adcock

Process maps provide a high-level overview of an organisation's business processes. While used for many years in different shapes and forms, there is little shared understanding of the concept and its relationship to enterprise…

Software Engineering · Computer Science 2018-12-14 Geert Poels , Felix Garcia , Francisco Ruiz , Mario Piattini

The continued success of Large Language Models (LLMs) and other generative artificial intelligence approaches highlights the advantages that large information corpora can have over rigidly defined symbolic models, but also serves as a…

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