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In recent years, interest has arisen in using machine learning to improve the efficiency of automatic medical consultation and enhance patient experience. In this article, we propose two frameworks to support automatic medical consultation,…

Computation and Language · Computer Science 2022-12-27 Wei Chen , Zhiwei Li , Hongyi Fang , Qianyuan Yao , Cheng Zhong , Jianye Hao , Qi Zhang , Xuanjing Huang , Jiajie Peng , Zhongyu Wei

Conversational agents (CAs) represent an emerging research field in health information systems, where there are great potentials in empowering patients with timely information and natural language interfaces. Nevertheless, there have been…

Artificial Intelligence · Computer Science 2021-05-21 Thuy-Trinh Nguyen , Kellie Sim , Anthony To Yiu Kuen , Ronald R. O'donnell , Suan Tee Lim , Wenru Wang , Hoang D. Nguyen

Search agents have achieved significant advancements in enabling intelligent information retrieval and decision-making within interactive environments. Although reinforcement learning has been employed to train agentic models capable of…

Computation and Language · Computer Science 2025-10-22 Guanzhong He , Zhen Yang , Jinxin Liu , Bin Xu , Lei Hou , Juanzi Li

Intelligent Personal Assistants (IPAs) have become widely popular in recent times. Most of the commercial IPAs today support a wide range of skills including Alarms, Reminders, Weather Updates, Music, News, Factual Questioning-Answering,…

Human-Computer Interaction · Computer Science 2019-07-18 Madan Gopal Jhawar , Vipindeep Vangala , Nishchay Sharma , Ankur Hayatnagarkar , Mansi Saxena , Swati Valecha

Personalization is central to human-AI interaction, yet current diffusion-based image generation systems remain largely insensitive to user diversity. Existing attempts to address this often rely on costly paired preference data or…

Information Retrieval · Computer Science 2025-11-27 Gabriel Patron , Zhiwei Xu , Ishan Kapnadak , Felipe Maia Polo

Recommender systems are embracing conversational technologies to obtain user preferences dynamically, and to overcome inherent limitations of their static models. A successful Conversational Recommender System (CRS) requires proper handling…

Information Retrieval · Computer Science 2020-02-24 Wenqiang Lei , Xiangnan He , Yisong Miao , Qingyun Wu , Richang Hong , Min-Yen Kan , Tat-Seng Chua

Artificial intelligence (AI) tools are being incorporated into scientific research workflows with the potential to enhance efficiency in tasks such as document analysis, question answering (Q&A), and literature search. However, system…

Artificial Intelligence · Computer Science 2026-05-13 Anthea Dathe , Kiran Hoffmann , Aline Mangold

Recent research on proactive conversational agents (PCAs) mainly focuses on improving the system's capabilities in anticipating and planning action sequences to accomplish tasks and achieve goals before users articulate their requests. This…

Information Retrieval · Computer Science 2024-04-22 Yang Deng , Lizi Liao , Zhonghua Zheng , Grace Hui Yang , Tat-Seng Chua

Animated avatars, which look and talk like humans, are iconic visions of the future of AI-powered systems. Through many sci-fi movies we are acquainted with the idea of speaking to such virtual personalities as if they were humans. Today,…

Artificial Intelligence · Computer Science 2022-03-18 Dietmar Jannach , Li Chen

The advent of Artificial Intelligence (AI) tools, such as Large Language Models, has introduced new possibilities for Qualitative Data Analysis (QDA), offering both opportunities and challenges. To help navigate the responsible integration…

Computers and Society · Computer Science 2026-03-02 Elisabeth Kirsten , Annalina Buckmann , Leona Lassak , Nele Borgert , Abraham Mhaidli , Steffen Becker

What do we want from machine intelligence? We envision machines that are not just tools for thought, but partners in thought: reasonable, insightful, knowledgeable, reliable, and trustworthy systems that think with us. Current artificial…

With AI systems becoming more powerful and pervasive, there is increasing debate about keeping their actions aligned with the broader goals and needs of humanity. This multi-disciplinary and multi-stakeholder debate must resolve many…

Artificial Intelligence · Computer Science 2021-12-21 Koen Holtman

The confluence of Artificial Intelligence and Computational Psychology presents an opportunity to model, understand, and interact with complex human psychological states through computational means. This paper presents a comprehensive,…

Artificial Intelligence · Computer Science 2025-12-16 Anant Pareek

One of the biggest challenges in the development and deployment of spoken dialogue systems is the design of the spoken language generation module. This challenge arises from the need for the generator to adapt to many features of the…

Computation and Language · Computer Science 2011-11-02 F. Mairesse , R. Prasad , A. Stent , M. A. Walker

Workplace learning is used to train employees systematically, e.g., via e-learning or in 1:1 training. However, this is often deemed ineffective and costly. Whereas pure e-learning lacks the possibility of conversational exercise and…

Human-Computer Interaction · Computer Science 2024-05-27 Andreas Bucher , Birgit Schenk , Mateusz Dolata , Gerhard Schwabe

Conversational question answering (CQA) facilitates an incremental and interactive understanding of a given context, but building a CQA system is difficult for many domains due to the problem of data scarcity. In this paper, we introduce a…

Computation and Language · Computer Science 2022-10-25 Seonjeong Hwang , Yunsu Kim , Gary Geunbae Lee

Conversational agents are increasingly deployed in knowledge-intensive settings, where correct behavior depends on retrieving and applying domain-specific knowledge from large, proprietary, and unstructured corpora during live interactions…

Artificial Intelligence · Computer Science 2026-03-05 Quan Shi , Alexandra Zytek , Pedram Razavi , Karthik Narasimhan , Victor Barres

In automated planning, the need for explanations arises when there is a mismatch between a proposed plan and the user's expectation. We frame Explainable AI Planning in the context of the plan negotiation problem, in which a succession of…

Artificial Intelligence · Computer Science 2021-03-30 Benjamin Krarup , Senka Krivic , Daniele Magazzeni , Derek Long , Michael Cashmore , David E. Smith

Mental health conversational agents have the potential to deliver valuable therapeutic impact, but low user engagement remains a critical barrier hindering their efficacy. Existing therapeutic approaches have leveraged clients' internal…

Human-Computer Interaction · Computer Science 2025-09-09 Mehrnoosh Sadat Shirvani , Jackie Liu , Thomas Chao , Suky Martinez , Laura Brandt , Ig-Jae Kim , Dongwook Yoon

Mild-stage dementia patients primarily experience two critical symptoms: severe memory loss and emotional instability. To address these challenges, we propose DEMENTIA-PLAN, an innovative retrieval-augmented generation framework that…

Artificial Intelligence · Computer Science 2025-03-28 Yutong Song , Chenhan Lyu , Pengfei Zhang , Sabine Brunswicker , Nikil Dutt , Amir Rahmani