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Recommender systems are central to online services, enabling users to navigate through massive amounts of content across various domains. However, their evaluation remains challenging due to the disconnect between offline metrics and online…

Information Retrieval · Computer Science 2026-04-14 Nicolas Bougie , Gian Maria Marconi , Xiaotong Ye , Narimasa Watanabe

Conversational agents are increasingly used to address emotional needs on top of information needs. One use case of increasing interest are counselling-style mental health and behaviour change interventions, with large language model…

Human-Computer Interaction · Computer Science 2026-04-22 Selina Meyer , David Elsweiler

Interactive conversational recommender systems have gained significant attention for their ability to capture user preferences through natural language interactions. However, existing approaches face substantial challenges in handling…

Artificial Intelligence · Computer Science 2025-10-03 Bo Ma , Hang Li , ZeHua Hu , XiaoFan Gui , LuYao Liu , Simon Lau

Large language models (LLMs) are increasingly grounded in sensor data to perceive and reason about human physiology and the physical world. However, accurately interpreting heterogeneous multimodal sensor data remains a fundamental…

Artificial Intelligence · Computer Science 2026-01-13 Hyungjun Yoon , Mohammad Malekzadeh , Sung-Ju Lee , Fahim Kawsar , Lorena Qendro

With the rapid development of mobile intelligent assistant technologies, multi-modal AI assistants have become essential interfaces for daily user interactions. However, current evaluation methods face challenges including high manual…

Artificial Intelligence · Computer Science 2025-10-22 Meiping Wang , Jian Zhong , Rongduo Han , Liming Kang , Zhengkun Shi , Xiao Liang , Xing Lin , Nan Gao , Haining Zhang

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

As large language models (LLMs) are embedded into mental health technologies, they are often framed either as tools assisting therapists or autonomous therapeutic systems. Such perspectives overlook their potential to mediate relational…

Human-Computer Interaction · Computer Science 2025-12-30 Jiatao Quan , Ziyue Li , Tian Qi Zhu , Yuxuan Li , Baoying Wang , Wanda Pratt , Nan Gao

Deep research systems powered by LLM agents have transformed complex information seeking by automating the iterative retrieval, filtering, and synthesis of insights from massive-scale web sources. However, existing systems predominantly…

Information Retrieval · Computer Science 2026-03-16 Bo Pan , Lunke Pan , Yitao Zhou , Qi Jiang , Zhen Wen , Minfeng Zhu , Wei Chen

Agentic language model (LM) systems power modern applications like "Deep Research" and "Claude Code," and leverage multi-LM architectures to overcome context limitations. Beneath their apparent diversity lies a recurring pattern: smaller…

Machine Learning · Computer Science 2025-12-29 Shizhe He , Avanika Narayan , Ishan S. Khare , Scott W. Linderman , Christopher Ré , Dan Biderman

Social interactions are fundamental to human life. The recent emergence of large language models (LLMs)-based virtual assistants has demonstrated their potential to revolutionize human interactions and lifestyles. However, existing…

Artificial Intelligence · Computer Science 2024-12-06 Bufang Yang , Yunqi Guo , Lilin Xu , Zhenyu Yan , Hongkai Chen , Guoliang Xing , Xiaofan Jiang

The potential of Large Language Model (LLM) as agents has been widely acknowledged recently. Thus, there is an urgent need to quantitatively \textit{evaluate LLMs as agents} on challenging tasks in interactive environments. We present…

Large language models (LLMs), due to their advanced natural language capabilities, have seen significant success in applications where the user interface is usually a conversational artificial intelligence (AI) agent and engages the user…

Computation and Language · Computer Science 2025-03-10 Fei Wei , Yaliang Li , Bolin Ding

Recent advances in large language models have demonstrated strong reasoning and role-playing capabilities, opening new opportunities for agent-based social simulations. However, most existing agents' implementations are scenario-tailored,…

Artificial Intelligence · Computer Science 2025-08-13 Yuwei Yan , Jinghua Piao , Xiaochong Lan , Chenyang Shao , Pan Hui , Yong Li

Human communication is a complex and diverse process that not only involves multiple factors such as language, commonsense, and cultural backgrounds but also requires the participation of multimodal information, such as speech. Large…

Computation and Language · Computer Science 2024-01-09 Dong Zhang , Zhaowei Li , Pengyu Wang , Xin Zhang , Yaqian Zhou , Xipeng Qiu

Autonomous multi-agent systems (MAS) are useful for automating complex tasks but raise trust concerns due to risks such as miscoordination or goal misalignment. Explainability is vital for users' trust calibration, but explainable MAS face…

Artificial Intelligence · Computer Science 2025-10-30 Bálint Gyevnár , Christopher G. Lucas , Stefano V. Albrecht , Shay B. Cohen

Empathetic conversation is a crucial characteristic in daily conversations between individuals. Nowadays, Large Language models (LLMs) have shown outstanding performance in generating empathetic responses. Knowledge bases like COMET can…

Computation and Language · Computer Science 2024-12-10 Huiying Cao , Yiqun Zhang , Shi Feng , Xiaocui Yang , Daling Wang , Yifei Zhang

In this work, we address challenging multi-agent cooperation problems with decentralized control, raw sensory observations, costly communication, and multi-objective tasks instantiated in various embodied environments. While previous…

Artificial Intelligence · Computer Science 2025-03-14 Hongxin Zhang , Weihua Du , Jiaming Shan , Qinhong Zhou , Yilun Du , Joshua B. Tenenbaum , Tianmin Shu , Chuang Gan

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

This paper presents a novel application of large language models (LLMs) to enhance user comprehension of privacy policies through an interactive dialogue agent. We demonstrate that LLMs significantly outperform traditional models in tasks…

Human-Computer Interaction · Computer Science 2024-10-17 Bolun Sun , Yifan Zhou , Haiyun Jiang

LLM-based agents have emerged as transformative tools capable of executing complex tasks through iterative planning and action, achieving significant advancements in understanding and addressing user needs. Yet, their effectiveness remains…

Human-Computer Interaction · Computer Science 2025-08-26 Mithat Can Ozgun , Jiahuan Pei , Koen Hindriks , Lucia Donatelli , Qingzhi Liu , Junxiao Wang