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Emotion recognition in conversation (ERC) aims to detect the emotion label for each utterance. Motivated by recent studies which have proven that feeding training examples in a meaningful order rather than considering them randomly can…

Computation and Language · Computer Science 2022-04-22 Lin Yang , Yi Shen , Yue Mao , Longjun Cai

End-to-end models for goal-orientated dialogue are challenging to train, because linguistic and strategic aspects are entangled in latent state vectors. We introduce an approach to learning representations of messages in dialogues by…

Computation and Language · Computer Science 2018-06-06 Denis Yarats , Mike Lewis

User Satisfaction Estimation is an important task and increasingly being applied in goal-oriented dialogue systems to estimate whether the user is satisfied with the service. It is observed that whether the user's needs are met often…

Computation and Language · Computer Science 2024-10-15 Kaisong Song , Yangyang Kang , Jiawei Liu , Xurui Li , Changlong Sun , Xiaozhong Liu

Achieving empathy is a crucial step toward humanized dialogue systems. Current approaches for empathetic dialogue generation mainly perceive an emotional label to generate an empathetic response conditioned on it, which simply treat…

Computation and Language · Computer Science 2023-11-28 Fengyi Fu , Lei Zhang , Quan Wang , Zhendong Mao

How can we better understand the mechanisms behind multi-turn information seeking dialogues? How can we use these insights to design a dialogue system that does not require explicit query formulation upfront as in question answering? To…

Information Retrieval · Computer Science 2020-12-08 Svitlana Vakulenko , Vadim Savenkov , Maarten de Rijke

Unspoken social rules, such as those that govern choosing a proper discussion topic and when to change discussion topics, guide conversational behaviors. We propose a computational model of conversation that can follow or break such rules,…

Computation and Language · Computer Science 2018-02-14 Hannah Morrison , Chris Martens

Emotion recognition in multi-speaker conversations faces significant challenges due to speaker ambiguity and severe class imbalance. We propose a novel framework that addresses these issues through three key innovations: (1) a speaker…

Sound · Computer Science 2025-11-19 Xiao Li , Kotaro Funakoshi , Manabu Okumura

Multiturn dialogue models aim to generate human-like responses by leveraging conversational context, consisting of utterances from previous exchanges. Existing methods often neglect the interactions between these utterances or treat all of…

Computation and Language · Computer Science 2025-04-15 Akanksha Mehndiratta , Krishna Asawa

Emotion Recognition in Conversation (ERC) is critical for enabling natural human-machine interactions. However, existing methods predominantly employ categorical or dimensional emotion annotations, which often fail to adequately represent…

Computation and Language · Computer Science 2026-03-10 Yoshiki Tanaka , Ryuichi Uehara , Koji Inoue , Michimasa Inaba

Neural generative models have become popular and achieved promising performance on short-text conversation tasks. They are generally trained to build a 1-to-1 mapping from the input post to its output response. However, a given post is…

Computation and Language · Computer Science 2019-02-22 Jun Gao , Wei Bi , Xiaojiang Liu , Junhui Li , Shuming Shi

Different from the emotion recognition in individual utterances, we propose a multimodal learning framework using relation and dependencies among the utterances for conversational emotion analysis. The attention mechanism is applied to the…

Computation and Language · Computer Science 2019-10-25 Zheng Lian , Jianhua Tao , Bin Liu , Jian Huang

In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

Computation and Language · Computer Science 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue

Several works have developed end-to-end pipelines for generating lip-synced talking faces with various real-world applications, such as teaching and language translation in videos. However, these prior works fail to create realistic-looking…

Computer Vision and Pattern Recognition · Computer Science 2023-03-28 Sahil Goyal , Shagun Uppal , Sarthak Bhagat , Yi Yu , Yifang Yin , Rajiv Ratn Shah

End-to-end diarization presents an attractive alternative to standard cascaded diarization systems because a single system can handle all aspects of the task at once. Many flavors of end-to-end models have been proposed but all of them…

Audio and Speech Processing · Electrical Eng. & Systems 2023-02-27 Federico Landini , Mireia Diez , Alicia Lozano-Diez , Lukáš Burget

Emotion Recognition in Conversation (ERC) has attracted widespread attention in the natural language processing field due to its enormous potential for practical applications. Existing ERC methods face challenges in achieving generalization…

Computation and Language · Computer Science 2023-09-20 Shanglin Lei , Xiaoping Wang , Guanting Dong , Jiang Li , Yingjian Liu

Emotional voice conversion (EVC) is one way to generate expressive synthetic speech. Previous approaches mainly focused on modeling one-to-one mapping, i.e., conversion from one emotional state to another emotional state, with Mel-cepstral…

Audio and Speech Processing · Electrical Eng. & Systems 2020-04-09 Songxiang Liu , Yuewen Cao , Helen Meng

In this paper, we study the task of selecting the optimal response given a user and system utterance history in retrieval-based multi-turn dialog systems. Recently, pre-trained language models (e.g., BERT, RoBERTa, and ELECTRA) showed…

Computation and Language · Computer Science 2020-12-17 Taesun Whang , Dongyub Lee , Dongsuk Oh , Chanhee Lee , Kijong Han , Dong-hun Lee , Saebyeok Lee

Intelligent personal assistant systems that are able to have multi-turn conversations with human users are becoming increasingly popular. Most previous research has been focused on using either retrieval-based or generation-based methods to…

Information Retrieval · Computer Science 2019-08-27 Liu Yang , Junjie Hu , Minghui Qiu , Chen Qu , Jianfeng Gao , W. Bruce Croft , Xiaodong Liu , Yelong Shen , Jingjing Liu

Instruction-tuned language models increasingly rely on large multi-turn dialogue corpora, but these datasets are often noisy and structurally inconsistent, with topic drift, repetitive chitchat, and mismatched answer formats across turns.…

Computation and Language · Computer Science 2026-04-21 Bo Li , Shikun Zhang , Wei Ye

Empathetic response generation endeavors to empower dialogue systems to perceive speakers' emotions and generate empathetic responses accordingly. Psychological research demonstrates that emotion, as an essential factor in empathy,…

Computation and Language · Computer Science 2024-03-26 Wang Yufeng , Chen Chao , Yang Zhou , Wang Shuhui , Liao Xiangwen