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Large Language Models (LLMs) excel in various tasks, including personalized recommendations. Existing evaluation methods often focus on rating prediction, relying on regression errors between actual and predicted ratings. However, user…

Computation and Language · Computer Science 2025-01-24 Zhaoxuan Tan , Zinan Zeng , Qingkai Zeng , Zhenyu Wu , Zheyuan Liu , Fengran Mo , Meng Jiang

Multimodal Large Language Models (MLLMs) serve as daily assistants for millions. However, their ability to generate responses aligned with individual preferences remains limited. Prior approaches enable only static, single-turn…

Computation and Language · Computer Science 2026-04-16 Chang Nie , Chaoyou Fu , Yifan Zhang , Haihua Yang , Caifeng Shan

With the rise of smart personal devices, service-oriented human-agent interactions have become increasingly prevalent. This trend highlights the need for personalized dialogue assistants that can understand user-specific traits to…

Computation and Language · Computer Science 2025-11-27 Zhaopei Huang , Qifeng Dai , Guozheng Wu , Xiaopeng Wu , Kehan Chen , Chuan Yu , Xubin Li , Tiezheng Ge , Wenxuan Wang , Qin Jin

Empowering large language models with long-term memory is crucial for building agents that adapt to users' evolving needs. Existing evaluations of this capability typically interleave preference-related dialogues with irrelevant…

Artificial Intelligence · Computer Science 2026-05-19 Shuochen Liu , Junyi Zhu , Long Shu , Junda Lin , Yuhao Chen , Haotian Zhang , Chao Zhang , Derong Xu , Jia Li , Bo Tang , Zhiyu Li , Feiyu Xiong , Enhong Chen , Tong Xu

Large language model agents are becoming increasingly capable at web-centric tasks such as information retrieval, complex reasoning. These emerging capabilities have given rise to surge research interests in developing LLM agent for…

Computation and Language · Computer Science 2026-04-02 Yu Li , Lehui Li , Lin Chen , Qingmin Liao , Fengli Xu , Yong Li

In e-commerce, LLM agents show promise for shopping tasks such as recommendations, budget management, and bundle deals, where accurately capturing user preferences from long-horizon conversations is critical. However, progress is limited by…

Computation and Language · Computer Science 2026-05-28 Zijian Yu , Kejun Xiao , Huaipeng Zhao , Tao Luo , Xiaoyi Zeng

Recent benchmarks for Large Language Model (LLM) agents primarily focus on evaluating reasoning, planning, and execution capabilities, while another critical component-memory, encompassing how agents memorize, update, and retrieve long-term…

Computation and Language · Computer Science 2026-03-19 Yuanzhe Hu , Yu Wang , Julian McAuley

Large language models (LLMs) have achieved remarkable success in a wide range of natural language processing tasks and can be adapted through prompting. However, they remain suboptimal in multi-turn interactions, often relying on incorrect…

In large language models (LLM)-based recommendation systems (LLM-RSs), accurately predicting user preferences by leveraging the general knowledge of LLMs is possible without requiring extensive training data. By converting recommendation…

Information Retrieval · Computer Science 2024-12-20 Genki Kusano , Kosuke Akimoto , Kunihiro Takeoka

Accommodating human preferences is essential for creating AI agents that deliver personalized and effective interactions. Recent work has shown the potential for LLMs to infer preferences from user interactions, but they often produce broad…

Artificial Intelligence · Computer Science 2024-10-10 Stephane Aroca-Ouellette , Natalie Mackraz , Barry-John Theobald , Katherine Metcalf

Recent advancements in Large Language Models (LLMs) have demonstrated exceptional performance across a wide range of tasks, generating significant interest in their application to recommendation systems. However, existing methods have not…

Computation and Language · Computer Science 2025-04-28 Jieyong Kim , Hyunseo Kim , Hyunjin Cho , SeongKu Kang , Buru Chang , Jinyoung Yeo , Dongha Lee

Smart assistants increasingly act proactively, yet mistimed or intrusive behavior often causes users to lose trust and disable these features. Learning user preferences for proactive assistance is difficult because real-world studies are…

Human-Computer Interaction · Computer Science 2026-02-05 Ziyi Xuan , Yiwen Wu , Zhaoyang Yan , Vinod Namboodiri , Yu Yang

Modern LLM agents combine long-term memory for personalization with tool-calling interfaces for taking actions in the world -- a combination underpinning contemporary production systems. We study a previously unexamined failure of this…

Cryptography and Security · Computer Science 2026-05-26 Mahavir Dabas , Jihyun Jeong , Ming Jin , Ruoxi Jia

Alignment, endowing a pre-trained Large language model (LLM) with the ability to follow instructions, is crucial for its real-world applications. Conventional supervised fine-tuning (SFT) methods formalize it as causal language modeling…

Computation and Language · Computer Science 2024-12-18 Yuchen Fan , Yuzhong Hong , Qiushi Wang , Junwei Bao , Hongfei Jiang , Yang Song

Reinforcement learning (RL) faces challenges in evaluating policy trajectories within intricate game tasks due to the difficulty in designing comprehensive and precise reward functions. This inherent difficulty curtails the broader…

Artificial Intelligence · Computer Science 2024-07-02 Zichao Shen , Tianchen Zhu , Qingyun Sun , Shiqi Gao , Jianxin Li

Large Language Models (LLMs) are increasingly deployed for personalized product recommendations, with practitioners commonly assuming that longer user purchase histories lead to better predictions. We challenge this assumption through a…

Information Retrieval · Computer Science 2026-01-29 Kargi Chauhan , Mahalakshmi Venkateswarlu

Most LLM benchmarks score how well a model responds to explicit requests. They leave unmeasured a different conversational ability: noticing and acting on needs the user has implied but not said. We call this \emph{conversational…

Machine Learning · Computer Science 2026-05-12 Sepehr Harfi , Ahmad Salimi , Dongming Shen , Alex Smola

How to align large language models (LLMs) with user preferences from a static general dataset has been frequently studied. However, user preferences are usually personalized, changing, and diverse regarding culture, values, or time. This…

Computation and Language · Computer Science 2025-06-13 Zhaowei Zhang , Fengshuo Bai , Qizhi Chen , Chengdong Ma , Mingzhi Wang , Haoran Sun , Zilong Zheng , Yaodong Yang

While existing work focuses primarily on task success, we argue that effective real-world agents require optimizing three dimensions: productivity (task completion), proactivity (asking essential questions), and personalization (adapting to…

Artificial Intelligence · Computer Science 2025-11-05 Weiwei Sun , Xuhui Zhou , Weihua Du , Xingyao Wang , Sean Welleck , Graham Neubig , Maarten Sap , Yiming Yang

We study the problem of optimizing Large Language Model (LLM) inference scheduling to minimize total latency. LLM inference is an online and multi-task service process and also heavily energy consuming by which a pre-trained LLM processes…

Machine Learning · Computer Science 2025-09-03 Zixi Chen , Yinyu Ye , Zijie Zhou