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The widespread adoption of large language models (LLMs) and generative AI (GenAI) tools across diverse applications has amplified the importance of addressing societal biases inherent within these technologies. While the NLP community has…
Transparency regarding the processing of personal data in online services is a necessary precondition for informed decisions on whether or not to share personal data. In this paper, we argue that privacy interfaces shall incorporate the…
Generative artificial intelligence (GenAI) offers promising potential for advancing human-AI collaboration in qualitative research. However, existing works focused on conventional machine-learning and pattern-based AI systems, and little is…
Generative AI (GenAI) is increasingly used in survey contexts to simulate human preferences. While many research endeavors evaluate the quality of synthetic GenAI data by comparing model-generated responses to gold-standard survey results,…
Generative artificial intelligence (Gen AI) systems represent a critical technology with far-reaching implications across multiple domains of society. However, their deployment entails a range of risks and challenges that require careful…
Generative AI (GenAI) browser assistants integrate powerful capabilities of GenAI in web browsers to provide rich experiences such as question answering, content summarization, and agentic navigation. These assistants, available today as…
Generative Artificial Intelligence (GenAI) is revolutionizing education and workforce development, profoundly shaping how students learn, engage, and prepare for their future. Outpacing the development of uniform policies and structures,…
This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…
Reduced social connectedness increasingly poses a threat to mental health, life expectancy, and general well-being. Generative AI (GAI) technologies, such as large language models (LLMs) and image generation tools, are increasingly…
In social service, administrative burdens and decision-making challenges often hinder practitioners from performing effective casework. Generative AI (GenAI) offers significant potential to streamline these tasks, yet exacerbates concerns…
Generative AI (GenAI) offers new opportunities for customer support in online travel agencies, yet little is known about how its design influences user engagement, purchase behavior, and user experience. We report results from a randomized…
The growing use of generative artificial intelligence (AI) in academic writing has raised increasing concerns regarding transparency and academic integrity in higher education. This study examines the psychological factors influencing…
When generative AI (genAI) systems are used in high-stakes decision-making, its recommended role is to aid, rather than replace, human decision-making. However, there is little empirical exploration of how professionals making high-stakes…
AI powered health chatbot applications are increasingly utilized for personalized healthcare services, yet they pose significant challenges related to user data security and privacy. This study evaluates the effectiveness of automated…
As generative AI tools increasingly influence creative practice, they raise longstanding HCI questions about how creatives learn complex software and how they can be better supported. We conducted an interview study with artists and…
In reaction to growing concerns about the potential harms of artificial intelligence (AI), societies have begun to demand more transparency about how AI models and systems are created and used. To address these concerns, several efforts…
With the rapid adoption of Generative AI (GenAI) tools, software engineering educators have grappled with how best to incorporate them into the classroom. While some research discusses the use of GenAI in the context of learning to code,…
Artificial Intelligence based systems increasingly use personalization to provide users with relevant content, products, and solutions. Personalization is intended to support users and address their respective needs and preferences.…
The rapid development of GenAI technologies is transforming learning, assessment, and academic production in higher education. Despite increasing student adoption, many institutions lack operational mechanisms to systematically align…
This paper investigates the impacts of the rapidly evolving landscape of generative Artificial Intelligence (AI) development. Emphasis is given to how organizations grapple with a critical imperative: reevaluating their policies regarding…