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As artificial intelligence (AI) systems evolve from stateless chatbots to autonomous multi-step agents, prompt engineering (PE), the discipline of crafting individual queries, proves necessary but insufficient. This paper introduces context…

Artificial Intelligence · Computer Science 2026-03-16 Vera V. Vishnyakova

Personas are commonly used in software projects to gain a better understanding of end-users' needs. However, there is a limited understanding of their usage and effectiveness in practice. This paper presents the results of a two-step…

Software Engineering · Computer Science 2024-03-26 Yi Wang , Chetan Arora , Xiao Liu , Thuong Hoang , Vasudha Malhotra , Ben Cheng , John Grundy

Explainability is one of the key elements for building trust in AI systems. Among numerous attempts to make AI explainable, quantifying the effect of explanations remains a challenge in conducting human-AI collaborative tasks. Aside from…

Computer Vision and Pattern Recognition · Computer Science 2020-07-03 Kamran Alipour , Arijit Ray , Xiao Lin , Jurgen P. Schulze , Yi Yao , Giedrius T. Burachas

AI-based systems, currently driven largely by LLMs and tool-using agentic harnesses, are increasingly discussed as a possible threat to software engineering. Foundation models get stronger, agents can plan and act across multiple steps, and…

Software Engineering · Computer Science 2026-04-24 Robert Feldt , Per Lenberg , Julian Frattini , Dhasarathy Parthasarathy

The integration of conversational artificial intelligence (AI) into mental health care promises a new horizon for therapist-client interactions, aiming to closely emulate the depth and nuance of human conversations. Despite the potential,…

Multimedia · Computer Science 2024-10-22 Yuqi Chu , Lizi Liao , Zhiyuan Zhou , Chong-Wah Ngo , Richang Hong

Law codes and regulations help organise societies for centuries, and as AI systems gain more autonomy, we question how human-agent systems can operate as peers under the same norms, especially when resources are contended. We posit that…

Multiagent Systems · Computer Science 2022-02-24 Alex Raymond , Hatice Gunes , Amanda Prorok

Complex systems, such as small Uncrewed Aerial Systems (sUAS) swarms dispatched for emergency response, often require dynamic reconfiguration at runtime under the supervision of human operators. This introduces human-on-the-loop…

Software Engineering · Computer Science 2025-05-08 Demetrius Hernandez , Jane Cleland-Huang

As AI becomes more common in everyday living, there is an increasing demand for intelligent systems that are both performant and understandable. Explainable AI (XAI) systems aim to provide comprehensible explanations of decisions and…

Artificial Intelligence · Computer Science 2025-10-15 Aline Mangold , Juliane Zietz , Susanne Weinhold , Sebastian Pannasch

Explanations are hypothesized to improve human understanding of machine learning models and achieve a variety of desirable outcomes, ranging from model debugging to enhancing human decision making. However, empirical studies have found…

Artificial Intelligence · Computer Science 2023-05-02 Chacha Chen , Shi Feng , Amit Sharma , Chenhao Tan

AI systems are becoming active participants in organizational and knowledge work. They increasingly interact with humans, coordinate workflows, and operate in multi-agent arrangements. Understanding their effects therefore requires more…

Artificial Intelligence · Computer Science 2026-05-19 Yingjie Zhang , Chun Feng , Weizhang Zhu , Tianshu Sun

Multi-Agent Reinforcement Learning can lead to the development of collaborative agent behaviors that show similarities with organizational concepts. Pushing forward this perspective, we introduce a novel framework that explicitly…

Artificial Intelligence · Computer Science 2025-04-01 Julien Soulé , Jean-Paul Jamont , Michel Occello , Louis-Marie Traonouez , Paul Théron

Future intelligent autonomous systems (IAS) are inevitably deciding on moral and legal questions, e.g. in self-driving cars, health care or human-machine collaboration. As decision processes in most modern sub-symbolic IAS are hidden, the…

Computers and Society · Computer Science 2020-08-17 Christoph Benzmüller , Bertram Lomfeld

The integration of Artificial Intelligence in the development of computer systems presents a new challenge: make intelligent systems explainable to humans. This is especially vital in the field of health and well-being, where transparency…

Large language model based agents are increasingly deployed in complex, tool augmented environments. While reinforcement learning provides a principled mechanism for such agents to improve through interaction, its effectiveness critically…

Artificial Intelligence · Computer Science 2025-12-04 Shinji Mai , Yunpeng Zhai , Ziqian Chen , Cheng Chen , Anni Zou , Shuchang Tao , Zhaoyang Liu , Bolin Ding

This work focuses on the context of software explainability, which is the production of software capable of explaining to users the dynamics that govern its internal functioning. User models that include information about their requirements…

Human-Computer Interaction · Computer Science 2021-12-06 Henrique Ramos , Mateus Fonseca , Lesandro Ponciano

Human expectations arise from their understanding of others and the world. In the context of human-AI interaction, this understanding may not align with reality, leading to the AI agent failing to meet expectations and compromising team…

Robotics · Computer Science 2024-04-01 Akkamahadevi Hanni , Andrew Boateng , Yu Zhang

Effectiveness and interpretability are two essential properties for trustworthy AI systems. Most recent studies in visual reasoning are dedicated to improving the accuracy of predicted answers, and less attention is paid to explaining the…

Computer Vision and Pattern Recognition · Computer Science 2022-03-14 Shi Chen , Qi Zhao

Is explainability a false promise? This debate has emerged from the insufficient evidence that explanations help people in situations they are introduced for. More human-centered, application-grounded evaluations of explanations are needed…

Computation and Language · Computer Science 2024-11-06 Fateme Hashemi Chaleshtori , Atreya Ghosal , Alexander Gill , Purbid Bambroo , Ana Marasović

Foundation Models (FMs) have shown remarkable capabilities in various natural language tasks. However, their ability to accurately capture stakeholder requirements remains a significant challenge for using FMs for software development. This…

Software Engineering · Computer Science 2025-05-29 Keheliya Gallaba , Ali Arabat , Dayi Lin , Mohammed Sayagh , Ahmed E. Hassan

A multitude of explainability methods and associated fidelity performance metrics have been proposed to help better understand how modern AI systems make decisions. However, much of the current work has remained theoretical -- without much…

Computer Vision and Pattern Recognition · Computer Science 2023-02-01 Julien Colin , Thomas Fel , Remi Cadene , Thomas Serre
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