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The rapid proliferation of generative artificial intelligence (AI) tools - especially large language models (LLMs) such as ChatGPT - has ushered in a transformative era in higher education. Universities in developed regions are increasingly…

Human-Computer Interaction · Computer Science 2025-06-30 Russell Beale

While recent research has focused on developing safeguards for generative AI (GAI) model-level content safety, little is known about how content moderation to prevent malicious content performs for end-users in real-world GAI products. To…

Human-Computer Interaction · Computer Science 2025-06-18 Lan Gao , Oscar Chen , Rachel Lee , Nick Feamster , Chenhao Tan , Marshini Chetty

The availability and abundance of GenAI tools to administer tasks traditionally managed by people have raised concerns, particularly within the education and academic sectors, as some students may highly rely on these tools to complete the…

Computers and Society · Computer Science 2025-04-15 Mahshid Sadeghpour , Arathi Arakala , Asha Rao

Machine learning (ML) provides us with numerous opportunities, allowing ML systems to adapt to new situations and contexts. At the same time, this adaptability raises uncertainties concerning the run-time product quality or dependability,…

Software Engineering · Computer Science 2022-10-18 Lalli Myllyaho , Mikko Raatikainen , Tomi Männistö , Jukka K. Nurminen , Tommi Mikkonen

The observation that novice users seldom consult online help was made over twenty years ago. This observation still holds nowadays, although online help to the use of software for the general public has greatly improved in usability during…

Human-Computer Interaction · Computer Science 2007-08-31 Antonio Capobianco , Noëlle Carbonell

Generative artificial systems (GenAI) have experienced exponential growth in the past couple of years. These systems offer exciting capabilities, such as generating programs, that students can well utilize for their learning. Among many…

Human-Computer Interaction · Computer Science 2024-02-05 Matin Amoozadeh , David Daniels , Daye Nam , Aayush Kumar , Stella Chen , Michael Hilton , Sruti Srinivasa Ragavan , Mohammad Amin Alipour

The demand for quality in mobile applications has increased greatly given users' high reliance on them for daily tasks. Developers work tirelessly to ensure that their applications are both functional and user-friendly. In pursuit of this,…

Software Engineering · Computer Science 2025-05-16 Safwat Ali Khan

Generative AI services like ChatGPT and Gemini are some of the fastest-growing consumer services. Individuals using such services must accept their terms of use before access, and conform to these terms for continued use of the service.…

Computers and Society · Computer Science 2026-03-23 Harshvardhan J. Pandit , Dick A. H. Blankvoort , Adel Shaaban , Sasha Luccioni , Abeba Birhane

This study investigated the students' perceptions of using Generative Artificial Intelligence (GenAI) in upper-secondary mathematics education. Data was collected from Finnish high school students to represent how key constructs of the…

Computers and Society · Computer Science 2025-04-17 Mika Setälä , Ville Heilala , Pieta Sikström , Tommi Kärkkäinen

Many ML models are opaque to humans, producing decisions too complex for humans to easily understand. In response, explainable artificial intelligence (XAI) tools that analyze the inner workings of a model have been created. Despite these…

Computers and Society · Computer Science 2021-06-17 Kiana Alikhademi , Brianna Richardson , Emma Drobina , Juan E. Gilbert

Generative AI (GenAI) is reshaping work, but adoption remains largely individual and experimental rather than coordinated into collaborative work. Whether GenAI can move from individual use to collaborative work is a critical question for…

Human-Computer Interaction · Computer Science 2026-01-27 Qing Xiao , Qing Hu , Jingjia Xiao , Hancheng Cao , Hong Shen

The advances and availability of technologies involving Generative Artificial Intelligence (AI) are evolving clearly and explicitly, driving immediate changes in various work activities. Software Engineering (SE) is no exception and stands…

The use of artificial intelligence (AI) in research across all disciplines is becoming ubiquitous. However, this ubiquity is largely driven by hyperspecific AI models developed during scientific studies for accomplishing a well-defined,…

Computers and Society · Computer Science 2023-12-19 Rishab Jain , Aditya Jain

Artificial Intelligence (AI), particularly through the advent of large-scale generative AI (GenAI) models such as Large Language Models (LLMs), has become a transformative element in contemporary technology. While these models have unlocked…

Software Engineering · Computer Science 2024-01-19 Boming Xia , Qinghua Lu , Liming Zhu , Sung Une Lee , Yue Liu , Zhenchang Xing

Despite growing concerns about the risks of Generative AI (GenAI), there is limited understanding of public perceptions of these risks and their associated failure modes -- defined as recurring patterns of sociotechnical breakdown across…

Human-Computer Interaction · Computer Science 2026-04-27 Megan Li , Wendy Bickersteth , Ningjing Tang , Parv Kapoor , Khinezin Win , Peter Zhong , Jason I. Hong , Lorrie Faith Cranor , Hoda Heidari , Hong Shen

The software development industry is amid another disruptive paradigm change - adopting the use of generative AI (GAI) assistants for programming. Whilst AI is already used in various areas of software engineering, GAI technologies, such as…

Software Engineering · Computer Science 2023-08-21 Christopher Bull , Ahmed Kharrufa

The use of Generative AI (GenAI) for creative content generation has gained popularity in recent years. GenAI allows creators to generate contents that are increasingly becoming indistinguishable to the human--generated counter--part at a…

Computers and Society · Computer Science 2026-04-09 Wee Chaimanowong

Generative AI (GenAI) has rapidly entered education, yet its user experience is often explained through adoption-oriented constructs such as usefulness, ease of use, and engagement. We argue that these constructs are no longer sufficient…

Computers and Society · Computer Science 2026-03-26 Xiaoming Zhai

This study investigates the impact of Generative AI on software development within the IT sector through a mixed-method approach, utilizing a survey developed based on expert interviews. The preliminary results of an ongoing survey offer…

General Economics · Economics 2025-08-26 Anton Ludwig Bonin , Pawel Robert Smolinski , Jacek Winiarski

The advancement of generative artificial intelligence (GAI) has driven revolutionary applications like ChatGPT. The widespread of these applications relies on the mixture of experts (MoE), which contains multiple experts and selectively…

Networking and Internet Architecture · Computer Science 2024-02-13 Jiacheng Wang , Hongyang Du , Dusit Niyato , Jiawen Kang , Zehui Xiong , Dong In Kim , Khaled B. Letaief