Related papers: Investigating Conversational Agents to Support Sec…
Artificial intelligence (AI) as a disruptive technology is not new. However, its recent evolution, engineered by technological transformation, big data analytics, and quantum computing, produces conversational and generative AI (CGAI/GenAI)…
This study explores the integration of the ChatGPT API with GPT-4 model and Microsoft Copilot Studio on the Microsoft Teams platform to develop an intelligent tutoring system. Designed to provide instant support to students, the system…
Tools that can generate computer code in response to inputs written in natural language, such as ChatGPT, pose an existential threat to Computer Science education in its current form, since students can now use these tools to solve…
The rapid proliferation of ChatGPT has incited debates regarding its impact on human writing. Amid concerns about declining writing standards, this study investigates the role of ChatGPT in facilitating academic writing, especially among…
The widespread adoption of generative AI is already impacting learning and help-seeking. While the benefits of generative AI are well-understood, recent studies have also raised concerns about increased potential for cheating and negative…
Dietary supplements (DS) have been widely used by consumers, but the information around the efficacy and safety of DS is disparate or incomplete, thus creating barriers for consumers to find information effectively. Conversational agent…
Rich, open-domain textual data available on the web resulted in great advancements for language processing. However, while that data may be suitable for language processing tasks, they are mostly non-conversational, lacking many phenomena…
This paper was a Workshop Paper. See the full paper which will be presented at CHI 2026: arXiv:2501.10551; As large language models (LLMs) become more powerful and ubiquitous, systems like ChatGPT are increasingly used by students to help…
We present pathways of investigation regarding conversational user interfaces (CUIs) for children in the classroom. We highlight anticipated challenges to be addressed in order to advance knowledge on CUIs for children. Further, we discuss…
This paper addresses the incorporation of problem decomposition skills as an important component of computational thinking (CT) in K-12 computer science (CS) education. Despite the growing integration of CS in schools, there is a lack of…
Conversational agents, such as chatbots, have increasingly found their way into many dimensions of our lives, including entertainment and education. In this exploratory study we built a child-friendly chatbot, "Ask Me Anything" (AMA), and…
ChatGPT has recently gathered attention from the general public and academia as a tool that is able to generate plausible and human-sounding text answers to various questions. One potential use, or abuse, of ChatGPT is in answering various…
As the healthcare sector is facing major challenges, such as aging populations, staff shortages, and common chronic diseases, delivering high-quality care to individuals has become very difficult. Conversational agents have shown to be a…
Addressing school bullying effectively and promptly is crucial for the mental health of students. This study examined the potential of large language models (LLMs) to empower students by discerning between bullying and joking in school peer…
Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…
Information seeking conversations between users and Conversational Search Agents (CSAs) consist of multiple turns of interaction. While users initiate a search session, ideally a CSA should sometimes take the lead in the conversation by…
Online communities have become key platforms where young adults, actively seek and share information, including health knowledge. However, these users often face challenges when browsing these communities, such as fragmented content,…
Conversational artificial intelligence can already independently engage in brief conversations with clients with psychological problems and provide evidence-based psychological interventions. The main objective of this study is to improve…
Existing English-teaching chatbots rarely incorporate empathy explicitly in their feedback, but empathetic feedback could help keep students engaged and reduce learner anxiety. Toward this end, we propose the task of negative emotion…
AI assistants are being increasingly used by students enrolled in higher education institutions. While these tools provide opportunities for improved teaching and education, they also pose significant challenges for assessment and learning…