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As anthropomorphic agents (AI and robots) are increasingly used in society, empathy and trust between people and agents are becoming increasingly important. A better understanding of agents by people will help to improve the problems caused…

Human-Computer Interaction · Computer Science 2025-04-22 Takahiro Tsumura , Seiji Yamada

Reliable simulation of human behavior is essential for explaining, predicting, and intervening in our society. Recent advances in large language models (LLMs) have shown promise in emulating human behaviors, interactions, and…

Computation and Language · Computer Science 2025-10-27 Ning Bian , Xianpei Han , Hongyu Lin , Baolei Wu , Jun Wang

This article proposes a new integration of linguistic anthropology and machine learning (ML) around convergent interests in both the underpinnings of language and making language technologies more socially responsible. While linguistic…

Computers and Society · Computer Science 2024-11-11 Graham M. Jones , Shai Satran , Arvind Satyanarayan

Large language models (LLMs) are revolutionizing every aspect of society. They are increasingly used in problem-solving tasks to substitute human assessment and reasoning. LLMs are trained on what humans write and are thus exposed to human…

Software Engineering · Computer Science 2025-10-14 Fengfei Sun , Ningke Li , Kailong Wang , Lorenz Goette

Large Language Models (LLMs) can engage in human-looking conversational exchanges. Although conversations can elicit trust between users and LLMs, scarce empirical research has examined trust formation in human-LLM contexts, beyond LLMs'…

Human-Computer Interaction · Computer Science 2025-03-06 Edoardo Sebastiano De Duro , Giuseppe Alessandro Veltri , Hudson Golino , Massimo Stella

Large language models (LLMs) chatbots like ChatGPT are increasingly used for mental health support. They offer accessible, therapeutic support but also raise concerns about misinformation, over-reliance, and risks in high-stakes contexts of…

Computers and Society · Computer Science 2025-12-09 Lingyao Li , Xiaoshan Huang , Renkai Ma , Ben Zefeng Zhang , Haolun Wu , Fan Yang , Chen Chen

Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…

Human-Computer Interaction · Computer Science 2025-02-14 Antonin Brun , Ruying Liu , Aryan Shukla , Frances Watson , Jonathan Gratch

Large language models (LLMs) are increasingly used as epistemic partners in everyday reasoning, yet their errors remain predominantly analyzed through predictive metrics rather than through their interpretive effects on human judgment. This…

Human-Computer Interaction · Computer Science 2025-12-19 Claudia Vale Oliveira , Nelson Zagalo , Filipe Silva , Anabela Brandao , Syeda Faryal Hussain Khurrum , Joaquim Santos

Large language models (LLMs) enable conversational agents (CAs) to express distinctive personalities, raising new questions about how such designs shape user perceptions. This study investigates how personality expression levels and…

Human-Computer Interaction · Computer Science 2026-04-30 Hasibur Rahman , Smit Desai

The emergence of Large Language Models (LLMs) has revealed a growing need for human-AI collaboration, especially in creative decision-making scenarios where trust and reliance are paramount. Through human studies and model evaluations on…

Computation and Language · Computer Science 2024-10-07 Manasi Sharma , Ho Chit Siu , Rohan Paleja , Jaime D. Peña

We investigate and observe the behaviour and performance of Large Language Model (LLM)-backed chatbots in addressing misinformed prompts and questions with demographic information within the domains of Climate Change and Mental Health.…

Despite the many use cases for large language models (LLMs) in creating personalized chatbots, there has been limited research on evaluating the extent to which the behaviors of personalized LLMs accurately and consistently reflect specific…

Computation and Language · Computer Science 2024-04-03 Hang Jiang , Xiajie Zhang , Xubo Cao , Cynthia Breazeal , Deb Roy , Jad Kabbara

Large language model (LLM)-powered chatbots are increasingly used for opinion exploration. Prior research examined how LLMs alter user views, yet little work extended beyond one-way influence to address how user input can affect LLM…

Human-Computer Interaction · Computer Science 2025-10-24 Yuyang Jiang , Longjie Guo , Yuchen Wu , Aylin Caliskan , Tanu Mitra , Hua Shen

Large Language Models (LLMs) are prone to sycophantic behavior, uncritically conforming to user beliefs. As models increasingly condition responses on user-specific context (personality traits, preferences, conversation history), they gain…

Computation and Language · Computer Science 2026-03-03 Sean W. Kelley , Christoph Riedl

Creating human-like large language model (LLM) agents is crucial for faithful social simulation. Having LLMs role-play based on demographic information sometimes improves human likeness but often does not. This study assessed whether LLM…

Computation and Language · Computer Science 2024-10-17 Yun-Shiuan Chuang , Krirk Nirunwiroj , Zach Studdiford , Agam Goyal , Vincent V. Frigo , Sijia Yang , Dhavan Shah , Junjie Hu , Timothy T. Rogers

As Large Language Models (LLMs) rise in popularity, it is necessary to assess their capability in critically relevant domains. We present a comprehensive evaluation framework, grounded in science communication research, to assess LLM…

Conversational human-likeness plays a central role in human-AI interaction, yet it has remained difficult to define, measure, and optimize. As a result, improvements in human-like behavior are largely driven by scale or broad supervised…

Artificial Intelligence · Computer Science 2026-01-08 Masum Hasan , Junjie Zhao , Ehsan Hoque

Humans act via a nuanced process that depends both on rational deliberation and also on identity and contextual factors. In this work, we study how large language models (LLMs) can simulate human action in the context of social dilemma…

Computation and Language · Computer Science 2026-02-03 Suhong Moon , Minwoo Kang , Joseph Suh , Mustafa Safdari , John Canny

Rapid advances in large language models (LLMs) have not only empowered autonomous agents to generate social networks, communicate, and form shared and diverging opinions on political issues, but have also begun to play a growing role in…

Social and Information Networks · Computer Science 2025-05-22 Jinghua Piao , Zhihong Lu , Chen Gao , Fengli Xu , Qinghua Hu , Fernando P. Santos , Yong Li , James Evans

Recent Large Language Models (LLMs) have shown remarkable capabilities in mimicking fictional characters or real humans in conversational settings. However, the realism and consistency of these responses can be further enhanced by providing…

Computation and Language · Computer Science 2023-12-29 Seokhoon Jeong , Assentay Makhmud
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