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Social media platforms mediate how billions form opinions and engage with public discourse. As autonomous AI agents increasingly participate in these spaces, understanding their behavioral fidelity becomes critical for platform governance…

Computation and Language · Computer Science 2026-04-23 Ljubisa Bojic , Alexander Felfernig , Bojana Dinic , Velibor Ilic , Achim Rettinger , Vera Mevorah , Damian Trilling

Patient experience and care quality are crucial for a hospital's sustainability and reputation. The analysis of patient feedback offers valuable insight into patient satisfaction and outcomes. However, the unstructured nature of these…

Computation and Language · Computer Science 2025-02-21 Hajar Sakai , Sarah S. Lam , Mohammadsadegh Mikaeili , Joshua Bosire , Franziska Jovin

The spread of media bias is a significant concern as political discourse shapes beliefs and opinions. Addressing this challenge computationally requires improved methods for interpreting news. While large language models (LLMs) can scale…

Human-Computer Interaction · Computer Science 2026-02-24 Qile Wang , Prerana Khatiwada , Avinash Chouhan , Ashrey Mahesh , Joy Mwaria , Duy Duc Tran , Kenneth E. Barner , Matthew Louis Mauriello

We conduct a large-scale empirical user study in a live setup to evaluate the acceptance of LLM-generated comments and their impact on the review process. This user study was performed in two organizations, Mozilla (which has its codebase…

This paper extends recent investigations on the emotional reasoning abilities of Large Language Models (LLMs). Current research on LLMs has not directly evaluated the distinction between how LLMs predict the self-attribution of emotions and…

Artificial Intelligence · Computer Science 2024-08-27 Ala N. Tak , Jonathan Gratch

Learning-to-rank (LTR) algorithms are ubiquitous and necessary to explore the extensive catalogs of media providers. To avoid the user examining all the results, its preferences are used to provide a subset of relatively small size. The…

This research prepares an automatic pipeline for generating reliable question-answer (Q&A) tests using AI chatbots. We automatically generated a GPT-4o-mini-based Q&A test for a Natural Language Processing course and evaluated its…

Computation and Language · Computer Science 2025-08-08 Anna Wróblewska , Bartosz Grabek , Jakub Świstak , Daniel Dan

Instructor's feedback plays a critical role in students' development of conceptual understanding and reasoning skills. However, grading student written responses and providing personalized feedback can take a substantial amount of time. In…

Physics Education · Physics 2024-06-17 Tong Wan , Zhongzhou Chen

Subjective evaluation of LLM behavior -- empathy, restraint, calibrated emotional tone -- is hard. Human inter-rater agreement on such qualities saturates near rho ~ 0.45, and an LLM-as-judge proxy alone risks circularity: a judge sharing…

Computation and Language · Computer Science 2026-05-28 Yuming , Huang , Yao Liu , Lei Wang , Junchen Wan

Large Language Models (LLMs) such as ChatGPT can infer personal attributes from seemingly innocuous text, raising privacy risks beyond memorized data leakage. While prior work has demonstrated these risks, little is known about how users…

Human-Computer Interaction · Computer Science 2025-09-16 Synthia Wang , Sai Teja Peddinti , Nina Taft , Nick Feamster

Google app market captures the school of thought of users via ratings and text reviews. The critique's viewpoint regarding an app is proportional to their satisfaction level. Consequently, this helps other users to gain insights before…

Information Retrieval · Computer Science 2020-06-18 Sakshi Ranjan , Subhankar Mishra

Player performance prediction is a serious problem in every sport since it brings valuable future information for managers to make important decisions. In baseball industries, there already existed variable prediction systems and many types…

Machine Learning · Computer Science 2022-06-22 Hsuan-Cheng Sun , Tse-Yu Lin , Yen-Lung Tsai

Customer-provided reviews have become an important source of information for business owners and other customers alike. However, effectively analyzing millions of unstructured reviews remains challenging. While large language models (LLMs)…

Computation and Language · Computer Science 2026-02-25 Vishal Patil , Shree Vaishnavi Bacha , Revanth Yamani , Yidan Sun , Mayank Kejriwal

Aligning large language models (LLMs) with human values and intents critically involves the use of human or AI feedback. While dense feedback annotations are expensive to acquire and integrate, sparse feedback presents a structural design…

Machine Learning · Computer Science 2024-02-07 Hritik Bansal , John Dang , Aditya Grover

Many users interact with AI tools like ChatGPT using a mental model that treats the system as human-like, which we call Model H. According to goal-setting theory, increased specificity in goals should reduce performance variance. If Model H…

Computers and Society · Computer Science 2025-10-09 Mrityunjay Kumar

This research investigates prompt designs of evaluating generated texts using large language models (LLMs). While LLMs are increasingly used for scoring various inputs, creating effective prompts for open-ended text evaluation remains…

Computation and Language · Computer Science 2024-06-28 KuanChao Chu , Yi-Pei Chen , Hideki Nakayama

The increasing availability of large language models (LLMs) has raised concerns about their potential misuse in online learning. While tools for detecting LLM-generated text exist and are widely used by researchers and educators, their…

Human-Computer Interaction · Computer Science 2025-06-23 Shambhavi Bhushan , Danielle R Thomas , Conrad Borchers , Isha Raghuvanshi , Ralph Abboud , Erin Gatz , Shivang Gupta , Kenneth Koedinger

Many important decisions in our everyday lives, such as authentication via biometric models, are made by Artificial Intelligence (AI) systems. These can be in poor alignment with human expectations, and testing them on clear-cut existing…

Human-Computer Interaction · Computer Science 2024-09-20 Lukas Mecke , Daniel Buschek , Uwe Gruenefeld , Florian Alt

Detecting AI-generated text is an important but challenging problem. Existing likelihood-based detection methods are often sensitive to content complexity and may exhibit unstable performance. In this paper, our key insight is that modern…

Artificial Intelligence · Computer Science 2026-04-21 Junxi Wu , Kailin Huang , Dongjian Hu , Bin Chen , Hao Wu , Shu-Tao Xia , Changliang Zou

Scoring rules evaluate probabilistic forecasts of an unknown state against the realized state and are a fundamental building block in the incentivized elicitation of information. This paper develops mechanisms for scoring elicited text…

Artificial Intelligence · Computer Science 2025-11-13 Yifan Wu , Jason Hartline