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Related papers: Discourse Diversity in Multi-Turn Empathic Dialogu…

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Mental health disorders impose a substantial global socioeconomic burden. While large language models (LLMs) offer 24/7, non-judgmental interactions to address this gap, pretrained models lack contextual coherence and emotional alignment…

Computation and Language · Computer Science 2026-02-17 Eric Hua Qing Zhang , Julia Ive

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

Computation and Language · Computer Science 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

Conversations transform individual knowledge into collective insight, enabling collaborators to solve problems more accurately than they could alone. Whether dialogues among large language models (LLMs) can replicate the synergistic gains…

Human-Computer Interaction · Computer Science 2025-10-10 Tom Sheffer , Alon Miron , Asael Sklar , Yaniv Dover , Ariel Goldstein

Large language model (LLM)-powered chatbots are increasingly used for opinion exploration. Prior research examined how LLMs alter user views, yet little work extended beyond one-way influence to address how user input can affect LLM…

Human-Computer Interaction · Computer Science 2025-10-24 Yuyang Jiang , Longjie Guo , Yuchen Wu , Aylin Caliskan , Tanu Mitra , Hua Shen

Large Language Models (LLMs) have demonstrated remarkable capabilities in understanding and generating human-like text, yet they largely operate as reactive agents, responding only when directly prompted. This passivity creates an…

Computation and Language · Computer Science 2026-05-18 Deep Anil Patel , Iain Melvin , Christopher Malon , Martin Renqiang Min

Large Language Models (LLMs) interact with millions of people worldwide in applications such as customer support, education and healthcare. However, their ability to produce deceptive outputs, whether intentionally or inadvertently, poses…

Computation and Language · Computer Science 2025-10-17 Marwa Abdulhai , Ryan Cheng , Aryansh Shrivastava , Natasha Jaques , Yarin Gal , Sergey Levine

Languages are shaped by the inductive biases of their users. Using a classical referential game, we investigate how artificial languages evolve when optimised for inductive biases in humans and large language models (LLMs) via Human-Human,…

Computation and Language · Computer Science 2025-05-29 Tom Kouwenhoven , Max Peeperkorn , Roy de Kleijn , Tessa Verhoef

Large language models (LLMs), optimized through human feedback, have rapidly emerged as a leading paradigm for developing intelligent conversational assistants. However, despite their strong performance across many benchmarks, LLM-based…

Computation and Language · Computer Science 2025-07-29 Maximillian Chen , Ruoxi Sun , Tomas Pfister , Sercan Ö. Arık

Large Language Models (LLMs) have revolutionized conversational AI, yet their robustness in extended multi-turn dialogues remains poorly understood. Existing evaluation frameworks focus on static benchmarks and single-turn assessments,…

Computation and Language · Computer Science 2026-02-05 Yubo Li , Ramayya Krishnan , Rema Padman

The advent of Large Language Models (LLMs) has drastically enhanced dialogue systems. However, comprehensively evaluating the dialogue abilities of LLMs remains a challenge. Previous benchmarks have primarily focused on single-turn…

Computation and Language · Computer Science 2024-11-06 Ge Bai , Jie Liu , Xingyuan Bu , Yancheng He , Jiaheng Liu , Zhanhui Zhou , Zhuoran Lin , Wenbo Su , Tiezheng Ge , Bo Zheng , Wanli Ouyang

Natural language as a medium for human-computer interaction has long been anticipated, has been undergoing a sea-change with the advent of Large Language Models (LLMs) with startling capacities for processing and generating language. Many…

Computation and Language · Computer Science 2025-03-25 Riya Naik , Ashwin Srinivasan , Estrid He , Swati Agarwal

Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

Large language models (LLMs) are increasingly relied upon for complex multi-turn conversations across diverse real-world applications. However, existing benchmarks predominantly focus on single-turn evaluations, overlooking the models'…

Computation and Language · Computer Science 2024-01-31 Wai-Chung Kwan , Xingshan Zeng , Yuxin Jiang , Yufei Wang , Liangyou Li , Lifeng Shang , Xin Jiang , Qun Liu , Kam-Fai Wong

Recent advances in Large Language Models (LLMs) have brought significant improvements to various service domains, including chatbots and medical pre-consultation applications. In the healthcare domain, the most common approach for adapting…

Computation and Language · Computer Science 2025-10-07 Seungseop Lim , Gibaeg Kim , Wooseok Han , Jean Seo , Hyunkyung Lee , Jaehyo Yoo , Eunho Yang

Multi-turn conversation has emerged as a predominant interaction paradigm for Large Language Models (LLMs). Users often employ follow-up questions to refine their intent, expecting LLMs to adapt dynamically. However, recent research reveals…

Computation and Language · Computer Science 2026-02-10 Geng Liu , Fei Zhu , Rong Feng , Changyi Ma , Shiqi Wang , Gaofeng Meng

Large Language Model (LLM) interactions are typically underspecified, with users clarifying all necessary details across multiple conversational turns. Yet recent work shows that LLMs perform far worse in this multi-turn setting than in a…

Computation and Language · Computer Science 2026-05-26 Tianlang Chen , Shirley Wu , Jure Leskovec

Large Language Models (\textbf{LLMs}), e.g. ChatGPT, have been widely adopted in real-world dialogue applications. However, LLMs' robustness, especially in handling long complex dialogue sessions, including frequent motivation transfer,…

Computation and Language · Computer Science 2025-09-16 Chenghao Yang , Yinbo Luo , Zhoufutu Wen , Qi Chu , Tao Gong , Longxiang Liu , Kaiyuan Zhang , Jianpeng Jiao , Ge Zhang , Wenhao Huang , Nenghai Yu

Limited access to mental healthcare, extended wait times, and increasing capabilities of Large Language Models (LLMs) has led individuals to turn to LLMs for fulfilling their mental health needs. However, examining the multi-turn mental…

Computation and Language · Computer Science 2025-05-29 Mohit Chandra , Siddharth Sriraman , Harneet Singh Khanuja , Yiqiao Jin , Munmun De Choudhury

Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…

Human-Computer Interaction · Computer Science 2025-11-06 Erfan Shayegani , Jina Suh , Andy Wilson , Nagu Rangan , Javier Hernandez

Large Language Models (LLMs) are increasingly deployed in socially complex, interaction-driven tasks, yet their ability to mirror human behavior in emotionally and strategically complex contexts remains underexplored. This study assesses…

Computation and Language · Computer Science 2025-09-23 Deuksin Kwon , Kaleen Shrestha , Bin Han , Elena Hayoung Lee , Gale Lucas