Related papers: Scaffolding Human-AI Collaboration: A Field Experi…
Artificial intelligence is increasingly embedded in human decision making. In some cases, it enhances human reasoning. In others, it fosters excessive cognitive dependence. This paper introduces a conceptual and mathematical framework to…
In many practical applications of AI, an AI model is used as a decision aid for human users. The AI provides advice that a human (sometimes) incorporates into their decision-making process. The AI advice is often presented with some measure…
Human-centered AI considers human experiences with AI performance. While abundant research has been helping AI achieve superhuman performance either by fully automatic or weak supervision learning, fewer endeavors are experimenting with how…
The integration of artificial intelligence (AI) into human teams is widely expected to enhance performance and collaboration. However, our study reveals a striking and counterintuitive result: human-AI teams performed worse than human-only…
AI-assisted development tools enable rapid prototyping of services but often lack awareness of architectural constraints, infrastructure dependencies, and organizational standards required in production environments. Consequently, generated…
As AI systems increasingly shape decision making in creative design contexts, understanding how humans engage with these tools has become a critical challenge for interactive intelligent systems research. This paper contributes a challenge…
With advanced AI/ML, there has been growing research on explainable AI (XAI) and studies on how humans interact with AI and XAI for effective human-AI collaborative decision-making. However, we still have a lack of understanding of how AI…
Code review is a critical software engineering practice where developers review code changes before integration to ensure code quality, detect defects, and improve maintainability. In recent years, AI agents that can understand code…
In collaborative settings, sustaining momentum and engagement between checkpoints (e.g., meetings) can be challenging, often leading to task drift and reduced preparedness. To address this gap, we developed ReflectEd, an AI-assisted system…
Generative AI tools such as ChatGPT now provide novice programmers with unprecedented access to instant, personalized support. While this holds clear promise, their influence on students' metacognitive processes remains underexplored.…
Behavioral scientists have classically documented aversion to algorithmic decision aids, from simple linear models to AI. Sentiment, however, is changing and possibly accelerating AI helper usage. AI assistance is, arguably, most valuable…
Optimizing human-AI interaction requires users to reflect on their own performance critically. Our paper examines whether people using AI to complete tasks can accurately monitor how well they perform. In Study 1, participants (N = 246)…
High-quality, multi-turn instructional dialogues between novices and experts are essential for developing AI systems that support teaching, learning, and decision-making. These dialogues often involve scaffolding -- the process by which an…
The increasing integration of AI-powered tools into expert workflows, such as medicine, law, and finance, raises a critical question: how does AI involvement influence a user's trust in the human expert, the AI system, and their…
With recent advancements in multi-agent generative AI (Gen AI), technology organizations like Microsoft are adopting these complex tools, redefining AI agents as active collaborators in complex workflows rather than as passive tools. In…
People frequently face challenging decision-making problems in which outcomes are uncertain or unknown. Artificial intelligence (AI) algorithms exist that can outperform humans at learning such tasks. Thus, there is an opportunity for AI…
Research on Collaborative Problem Solving (CPS) has traditionally examined how humans rely on one another cognitively and socially to accomplish tasks together. With the rapid advancement of AI and large language models, however, a new…
In AI-assisted decision-making, it is crucial but challenging for humans to appropriately rely on AI, especially in high-stakes domains such as finance and healthcare. This paper addresses this problem from a human-centered perspective by…
Qualitative inductive methods are widely used in CSCW and HCI research for their ability to generatively discover deep and contextualized insights, but these inherently manual and human-resource-intensive processes are often infeasible for…
Advances in artificial intelligence (AI) are enabling systems that augment and collaborate with humans to perform simple, mechanistic tasks like scheduling meetings and grammar-checking text. However, such Human-AI collaboration poses…