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Accurate intent classification is critical for efficient routing in customer service, ensuring customers are connected with the most suitable agents while reducing handling times and operational costs. However, as companies expand their…

Computation and Language · Computer Science 2025-11-18 Ziji Zhang , Michael Yang , Zhiyu Chen , Yingying Zhuang , Shu-Ting Pi , Qun Liu , Rajashekar Maragoud , Vy Nguyen , Anurag Beniwal

Ensuring truthfulness in large language models (LLMs) remains a critical challenge for reliable text generation. While supervised fine-tuning and reinforcement learning with human feedback have shown promise, they require a substantial…

Machine Learning · Computer Science 2026-03-17 Manh Nguyen , Sunil Gupta , Hung Le

Retrieval-Augmented Generation (RAG) struggles on long, structured financial filings where relevant evidence is sparse and cross-referenced. This paper presents a systematic investigation of advanced metadata-driven Retrieval-Augmented…

Information Retrieval · Computer Science 2025-10-29 Michail Dadopoulos , Anestis Ladas , Stratos Moschidis , Ioannis Negkakis

Multi-label text classification (MLC) is a challenging task in settings of large label sets, where label support follows a Zipfian distribution. In this paper, we address this problem through retrieval augmentation, aiming to improve the…

Computation and Language · Computer Science 2023-05-23 Ilias Chalkidis , Yova Kementchedjhieva

Large language models (LLMs) are being widely researched across various disciplines, with significant recent efforts focusing on adapting LLMs for understanding of how communication networks operate. However, over-reliance on prompting…

Computation and Language · Computer Science 2024-10-22 Liujianfu Wang , Yuyang Du , Jingqi Lin , Kexin Chen , Soung Chang Liew

The task of hot-refresh model upgrades of image retrieval systems plays an essential role in the industry but has never been investigated in academia before. Conventional cold-refresh model upgrades can only deploy new models after the…

Computer Vision and Pattern Recognition · Computer Science 2022-01-25 Binjie Zhang , Yixiao Ge , Yantao Shen , Yu Li , Chun Yuan , Xuyuan Xu , Yexin Wang , Ying Shan

Retrieval-Augmented Generation (RAG) enhances large language models (LLMs) by pulling in external material, document, code, manuals, from vast and ever-growing corpora, to effectively answer user queries. The effectiveness of RAG depends…

Information Retrieval · Computer Science 2025-11-20 Yifan Xu , Vipul Gupta , Rohit Aggarwal , Varsha Mahadevan , Bhaskar Krishnamachari

Retrieval-augmented generation (RAG) is a common way to ground language models in external documents and up-to-date information. Classical retrieval systems relied on lexical methods such as BM25, which rank documents by term overlap with…

Computation and Language · Computer Science 2026-03-05 Martin Asenov , Kenza Benkirane , Dan Goldwater , Aneiss Ghodsi

Retrieval-augmented generation (RAG) has emerged as a pivotal method for expanding the knowledge of large language models. To handle complex queries more effectively, researchers developed Adaptive-RAG (A-RAG) to enhance the generated…

Artificial Intelligence · Computer Science 2025-05-27 Jie Ou , Jinyu Guo , Shuaihong Jiang , Zhaokun Wang , Libo Qin , Shunyu Yao , Wenhong Tian

Organizations seeking to utilize Large Language Models (LLMs) for knowledge querying and analysis often encounter challenges in maintaining an LLM fine-tuned on targeted, up-to-date information that keeps answers relevant and grounded.…

Retrieval-Augmented Generation (RAG) has been empirically shown to enhance the performance of large language models (LLMs) in knowledge-intensive domains such as healthcare, finance, and legal contexts. Given a query, RAG retrieves relevant…

Cryptography and Security · Computer Science 2025-06-02 Xun Xian , Ganghua Wang , Xuan Bi , Jayanth Srinivasa , Ashish Kundu , Charles Fleming , Mingyi Hong , Jie Ding

Retrieval-Augmented Generation (RAG) improves reliability of large language models by incorporating external knowledge, but the retrieval process can introduce bias that propagates to generated outputs. This issue is particularly…

Databases · Computer Science 2026-05-18 Yingqi Zhao , Vasilis Efthymiou , Jyrki Nummenmaa , Kostas Stefanidis

Retrieval Augmented Generation (RAG) is a technique used to augment Large Language Models (LLMs) with contextually relevant, time-critical, or domain-specific information without altering the underlying model parameters. However,…

Information Retrieval · Computer Science 2024-08-20 Laurent Mombaerts , Terry Ding , Adi Banerjee , Florian Felice , Jonathan Taws , Tarik Borogovac

Language identification is a critical component of language processing pipelines (Jauhiainen et al.,2019) and is not a solved problem in real-world settings. We present a lightweight and effective language identifier that is robust to…

Computation and Language · Computer Science 2021-09-22 Dominic Widdows , Chris Brew

As an effective method to boost the performance of Large Language Models (LLMs) on the question answering (QA) task, Retrieval-Augmented Generation (RAG), which queries highly relevant information from external complex documents, has…

Information Retrieval · Computer Science 2025-12-04 Shu Wang , Yingli Zhou , Yixiang Fang

Large language models (LLMs) exhibit enhanced capabilities in language understanding and generation. By utilizing their embedded knowledge, LLMs are increasingly used as conversational recommender systems (CRS), achieving improved…

Information Retrieval · Computer Science 2026-04-14 Zhenrui Yue , Honglei Zhuang , Zhen Qin , Zhankui He , Huimin Zeng , Julian McAuley , Dong Wang

Tables are a prevalent format for structured data, yet their metadata, such as semantic types and column relationships, is often incomplete or ambiguous. Column annotation tasks, including Column Type Annotation (CTA) and Column Property…

Databases · Computer Science 2025-08-26 Zhihao Ding , Yongkang Sun , Jieming Shi

With recent advances in speech synthesis including text-to-speech (TTS) and voice conversion (VC) systems enabling the generation of ultra-realistic audio deepfakes, there is growing concern about their potential misuse. However, most…

Sound · Computer Science 2024-04-24 Zuheng Kang , Yayun He , Botao Zhao , Xiaoyang Qu , Junqing Peng , Jing Xiao , Jianzong Wang

In knowledge-intensive tasks such as open-domain question answering (OpenQA), large language models (LLMs) often struggle to generate factual answers, relying solely on their internal (parametric) knowledge. To address this limitation,…

Computation and Language · Computer Science 2025-04-29 Jinming Nian , Zhiyuan Peng , Qifan Wang , Yi Fang

Retrieval-Augmented Generation (RAG) enhances recency and factuality in answers. However, existing evaluations rarely test how well these systems cope with real-world noise, conflicting between internal and external retrieved contexts, or…

Computation and Language · Computer Science 2025-10-29 Yixiao Zeng , Tianyu Cao , Danqing Wang , Xinran Zhao , Zimeng Qiu , Morteza Ziyadi , Tongshuang Wu , Lei Li