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Customer Relationship Management (CRM) systems are vital for modern enterprises, providing a foundation for managing customer interactions and data. Integrating AI agents into CRM systems can automate routine processes and enhance…

Computation and Language · Computer Science 2025-02-18 Kung-Hsiang Huang , Akshara Prabhakar , Sidharth Dhawan , Yixin Mao , Huan Wang , Silvio Savarese , Caiming Xiong , Philippe Laban , Chien-Sheng Wu

LLM agents now perform strongly in software engineering, deep research, GUI automation, and various other applications, while recent agent scaffolds and models are increasingly integrating these capabilities into unified systems. Yet, most…

As large language models grow more capable, general AI agents have become increasingly prevalent in practical applications. However, existing benchmarks face significant limitations, failing to represent real-world user tasks accurately. To…

Artificial Intelligence · Computer Science 2026-03-04 Hao Li , Huan Wang , Jinjie Gu , Wenjie Wang , Chenyi Zhuang , Sikang Bian

Today's AI assistants such as OpenClaw are designed to handle context effectively, making context learning an increasingly important capability for models. As these systems move beyond professional settings into everyday life, the nature of…

Agent evaluation requires assessing complex multi-step behaviors involving tool use and intermediate reasoning, making it costly and expertise-intensive. A natural question arises: can frontier coding assistants reliably automate this…

As autonomous coding agents become capable of handling increasingly long-horizon tasks, they have gradually demonstrated the potential to complete end-to-end software development. Although existing benchmarks have recently evolved from…

Software Engineering · Computer Science 2026-05-19 Qingnan Ren , Shun Zou , Shiting Huang , Ziao Zhang , Kou Shi , Zhen Fang , Yiming Zhao , Yu Zeng , Qisheng Su , Lin Chen , Yong Wang , Zehui Chen , Xiangxiang Chu , Feng Zhao

Office automation significantly enhances human productivity by automatically finishing routine tasks in the workflow. Beyond the basic information extraction studied in much of the prior document AI literature, the office automation…

Computation and Language · Computer Science 2024-07-30 Zilong Wang , Yuedong Cui , Li Zhong , Zimin Zhang , Da Yin , Bill Yuchen Lin , Jingbo Shang

Recent coding agents can generate complete codebases from simple prompts, yet existing evaluations focus on issue-level bug fixing and lag behind end-to-end development. We introduce ProjDevBench, an end-to-end benchmark that provides…

Artificial Intelligence · Computer Science 2026-02-10 Pengrui Lu , Shiqi Zhang , Yunzhong Hou , Lyumanshan Ye , Chaoyi Huang , Zixi Chen , Ji Zeng , Hantao Jiang , Pengfei Liu , Yiwei Wang , Ming-Hsuan Yang

Modern web agents possess computer use abilities that allow them to interact with webpages by sending commands to a virtual keyboard and mouse. While such agents have considerable potential to assist human users with complex tasks,…

Artificial Intelligence · Computer Science 2025-07-25 Yixiao Song , Katherine Thai , Chau Minh Pham , Yapei Chang , Mazin Nadaf , Mohit Iyyer

Personal AI agents like OpenClaw run with elevated privileges on users' local machines, where a single successful prompt injection can leak credentials, redirect financial transactions, or destroy files. This threat goes well beyond…

Artificial Intelligence · Computer Science 2026-04-07 Bowen Wei , Yunbei Zhang , Jinhao Pan , Kai Mei , Xiao Wang , Jihun Hamm , Ziwei Zhu , Yingqiang Ge

LLM-based agent systems are emerging as a new software paradigm and have been widely adopted across diverse domains such as medicine, robotics, and programming. However, maintaining these systems requires substantial effort, as they are…

Artificial Intelligence · Computer Science 2025-10-27 Alfin Wijaya Rahardja , Junwei Liu , Weitong Chen , Zhenpeng Chen , Yiling Lou

Language model agents are increasingly used to automate scientific research, yet evaluating their scientific contributions remains a challenge. A key mechanism to obtain such insights is through ablation experiments. To this end, we…

Computation and Language · Computer Science 2026-02-03 Talor Abramovich , Gal Chechik

AI agents have significant potential to reshape cybersecurity, making a thorough assessment of their capabilities critical. However, existing evaluations fall short, because they are based on small-scale benchmarks and only measure static…

Cryptography and Security · Computer Science 2026-03-25 Zhun Wang , Tianneng Shi , Jingxuan He , Matthew Cai , Jialin Zhang , Dawn Song

AI agents have been developed for complex real-world tasks from coding to customer service. But AI agent evaluations suffer from many challenges that undermine our understanding of how well agents really work. We introduce the Holistic…

With the advancement of web techniques, they have significantly revolutionized various aspects of people's lives. Despite the importance of the web, many tasks performed on it are repetitive and time-consuming, negatively impacting overall…

Artificial Intelligence · Computer Science 2025-08-06 Liangbo Ning , Ziran Liang , Zhuohang Jiang , Haohao Qu , Yujuan Ding , Wenqi Fan , Xiao-yong Wei , Shanru Lin , Hui Liu , Philip S. Yu , Qing Li

We interact with computers on an everyday basis, be it in everyday life or work, and many aspects of work can be done entirely with access to a computer and the Internet. At the same time, thanks to improvements in large language models…

Agentic AI systems are rapidly advancing toward real-world applications, yet their readiness in complex and personalized environments remains insufficiently characterized. To address this gap, we introduce PersonalHomeBench, a benchmark for…

Artificial Intelligence · Computer Science 2026-05-15 Manasa Bharadwaj , Yolanda Liu , InJung Yang , Sungil Kim , Nikhil Verma , KoKeun Kim , Kevin Ferreira , YoungJoon Kim

Personal AI assistants are beginning to act as delegates with access to calendars, inboxes, and user preferences. Calendar scheduling makes the trust problem concrete: an assistant must coordinate with other assistants while deciding what…

Multiagent Systems · Computer Science 2026-05-29 Chelsea Zou , Yiheng Yao , Selena She , Noah Goodman , Robert D. Hawkins

Much previous AI research has focused on developing monolithic models to maximize their intelligence, with the primary goal of enhancing performance on specific tasks. In contrast, this work attempts to study using LLM-based agents to…

Computation and Language · Computer Science 2026-02-10 Xiangyuan Xue , Zeyu Lu , Di Huang , Zidong Wang , Wanli Ouyang , Lei Bai