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We study the interplay of fairness, welfare, and equity considerations in personalized pricing based on customer features. Sellers are increasingly able to conduct price personalization based on predictive modeling of demand conditional on…

Machine Learning · Computer Science 2020-12-29 Nathan Kallus , Angela Zhou

Pluralistic alignment has emerged as a critical frontier in the development of Large Language Models (LLMs), with reward models (RMs) serving as a central mechanism for capturing diverse human values. While benchmarks for general response…

Computation and Language · Computer Science 2026-04-09 Qiyao Ma , Dechen Gao , Rui Cai , Boqi Zhao , Hanchu Zhou , Junshan Zhang , Zhe Zhao

Research on human-AI collaboration often prioritizes objective performance. However, understanding human subjective preferences is essential to improving human-AI complementarity and human experiences. We investigate human preferences for…

Human-Computer Interaction · Computer Science 2025-03-10 Chase McDonald , Cleotilde Gonzalez

User preferences for automated assistance often vary widely, depending on the situation, and quality or presentation of help. Developing effectivemodels to learn individual preferences online requires domain models that associate…

Artificial Intelligence · Computer Science 2012-06-18 Bowen Hui , Craig Boutilier

Societies often rely on human experts to take a wide variety of decisions affecting their members, from jail-or-release decisions taken by judges and stop-and-frisk decisions taken by police officers to accept-or-reject decisions taken by…

Machine Learning · Statistics 2018-05-29 Isabel Valera , Adish Singla , Manuel Gomez Rodriguez

If an AI agent makes decisions on a person's behalf, those decisions must align with its user. We introduce representational accuracy to measure how faithfully a system captures a person's interpretation. An interpretive layer is…

Computation and Language · Computer Science 2026-05-29 Aarik Gulaya

As LLMs become capable of complex tasks, there is growing potential for personalized interactions tailored to the subtle and idiosyncratic preferences of the user. We present a public benchmark, PersonalLLM, focusing on adapting LLMs to…

Machine Learning · Computer Science 2025-02-25 Thomas P. Zollo , Andrew Wei Tung Siah , Naimeng Ye , Ang Li , Hongseok Namkoong

Prescriptions, or actionable recommendations, are commonly generated across various fields to influence key outcomes such as improving public health, enhancing economic policies, or increasing business efficiency. While traditional…

Databases · Computer Science 2025-02-28 Benton Li , Nativ Levy , Brit Youngmann , Sainyam Galhotra , Sudeepa Roy

Recent work in recommender systems mainly focuses on fairness in recommendations as an important aspect of measuring recommendations quality. A fairness-aware recommender system aims to treat different user groups similarly. Relevant work…

Information Retrieval · Computer Science 2022-05-18 Hossein A. Rahmani , Mohammadmehdi Naghiaei , Mahdi Dehghan , Mohammad Aliannejadi

As machine learning models are increasingly being employed in various high-stakes settings, it becomes important to ensure that predictions of these models are not only adversarially robust, but also readily explainable to relevant…

Machine Learning · Computer Science 2024-07-25 Satyapriya Krishna , Chirag Agarwal , Himabindu Lakkaraju

We argue that the trend toward providing users with feasible and actionable explanations of AI decisions, known as recourse explanations, comes with ethical downsides. Specifically, we argue that recourse explanations face several…

Computers and Society · Computer Science 2024-06-19 Emily Sullivan , Atoosa Kasirzadeh

The task of personalized image aesthetic assessment seeks to tailor aesthetic score prediction models to match individual preferences with just a few user-provided inputs. However, the scalability and generalization capabilities of current…

Computer Vision and Pattern Recognition · Computer Science 2024-10-17 Jooyeol Yun , Jaegul Choo

In classic reinforcement learning (RL) and decision making problems, policies are evaluated with respect to a scalar reward function, and all optimal policies are the same with regards to their expected return. However, many real-world…

Machine Learning · Computer Science 2023-11-02 Han Shao , Lee Cohen , Avrim Blum , Yishay Mansour , Aadirupa Saha , Matthew R. Walter

Recent advancements in generative AI have significantly increased interest in personalized agents. With increased personalization, there is also a greater need for being able to trust decision-making and action taking capabilities of these…

Information Retrieval · Computer Science 2025-04-10 Chirag Shah , Hideo Joho , Kirandeep Kaur , Preetam Prabhu Srikar Dammu

Conversational recommenders are emerging as a powerful tool to personalize a user's recommendation experience. Through a back-and-forth dialogue, users can quickly hone in on just the right items. Many approaches to conversational…

Information Retrieval · Computer Science 2023-02-15 Allen Lin , Ziwei Zhu , Jianling Wang , James Caverlee

Uplift modeling is a collection of machine learning techniques for estimating causal effects of a treatment at the individual or subgroup levels. Over the last years, causality and uplift modeling have become key trends in personalization…

Machine Learning · Computer Science 2023-08-21 Felipe Moraes , Hugo Manuel Proença , Anastasiia Kornilova , Javier Albert , Dmitri Goldenberg

Customization has long been a central goal in interactive systems, yet prior work shows that end-user tailoring occurs infrequently and is often confined to initial setup or moments of breakdown. Recent advances in generative AI suggest…

Human-Computer Interaction · Computer Science 2026-05-13 Karthik Sreedhar , Aryan Kaul , Lydia B. Chilton

Today, AI is increasingly being used in many high-stakes decision-making applications in which fairness is an important concern. Already, there are many examples of AI being biased and making questionable and unfair decisions. The AI…

Artificial Intelligence · Computer Science 2020-02-06 Yunfeng Zhang , Rachel K. E. Bellamy , Kush R. Varshney

Individuals often aim to reverse undesired outcomes in interactions with automated systems, like loan denials, by either implementing system-recommended actions (recourse), or manipulating their features. While providing recourse benefits…

Computer Science and Game Theory · Computer Science 2025-04-09 Yatong Chen , Andrew Estornell , Yevgeniy Vorobeychik , Yang Liu

A user's data is represented by a finite-valued random variable. Given a function of the data, a querier is required to recover, with at least a prescribed probability, the value of the function based on a query response provided by the…

Information Theory · Computer Science 2019-01-14 Ajaykrishnan Nageswaran , Prakash Narayan