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Personalization is pervasive in the online space as, when combined with learning, it leads to higher efficiency and revenue by allowing the most relevant content to be served to each user. However, recent studies suggest that such…

Computers and Society · Computer Science 2017-07-10 L. Elisa Celis , Nisheeth K. Vishnoi

In this paper, we introduce and evaluate a tool for researchers and practitioners to assess the actionability of information provided to users to support algorithmic recourse. While there are clear benefits of recourse from the user's…

Human-Computer Interaction · Computer Science 2024-07-16 Ronal Singh , Tim Miller , Liz Sonenberg , Eduardo Velloso , Frank Vetere , Piers Howe , Paul Dourish

Different users of machine learning methods require different explanations, depending on their goals. To make machine learning accountable to society, one important goal is to get actionable options for recourse, which allow an affected…

Machine Learning · Statistics 2023-12-21 Hidde Fokkema , Rianne de Heide , Tim van Erven

In this study, we critically examine the foundational premise of algorithmic recourse - a process of generating counterfactual action plans (i.e., recourses) assisting individuals to reverse adverse decisions made by AI systems. The…

Machine Learning · Computer Science 2024-08-06 Tomu Tominaga , Naomi Yamashita , Takeshi Kurashima

Actionable recourse studies whether individuals can modify feasible features to overturn unfavorable outcomes produced by AI-assisted decision-support systems. However, many such systems operate in competitive settings, such as admission or…

Computer Science and Game Theory · Computer Science 2026-03-19 Ya-Ting Yang , Quanyan Zhu

The applications of personalized recommender systems are rapidly expanding: encompassing social media, online shopping, search engine results, and more. These systems offer a more efficient way to navigate the vast array of items available.…

Information Retrieval · Computer Science 2023-09-22 Jennifer Chien , David Danks

Algorithmic recourse explanations inform stakeholders on how to act to revert unfavorable predictions. However, in general ML models do not predict well in interventional distributions. Thus, an action that changes the prediction in the…

Machine Learning · Statistics 2021-07-19 Gunnar König , Timo Freiesleben , Moritz Grosse-Wentrup

With the growing use of machine learning (ML) models in critical domains such as finance and healthcare, the need to offer recourse for those adversely affected by the decisions of ML models has become more important; individuals ought to…

Machine Learning · Computer Science 2024-04-02 Haochen Wu , Shubham Sharma , Sunandita Patra , Sriram Gopalakrishnan

As machine learning continues to gain prominence, transparency and explainability are increasingly critical. Without an understanding of these models, they can replicate and worsen human bias, adversely affecting marginalized communities.…

Machine Learning · Computer Science 2024-05-30 Dongwhi Kim , Nuno Moniz

The trustworthiness of AI decision-making systems is increasingly important. A key feature of such systems is the ability to provide recommendations for how an individual may reverse a negative decision, a problem known as algorithmic…

Artificial Intelligence · Computer Science 2026-05-13 Drago Plecko , Collin Wang , Elias Bareinboim

The application of Algorithmic Recourse in decision-making is a promising field that offers practical solutions to reverse unfavorable decisions. However, the inability of these methods to consider potential dependencies among variables…

Artificial Intelligence · Computer Science 2024-10-16 Isacco Beretta , Martina Cinquini

As predictive models are increasingly being deployed in high-stakes decision-making, there has been a lot of interest in developing algorithms which can provide recourses to affected individuals. While developing such tools is important, it…

Machine Learning · Computer Science 2020-10-30 Kaivalya Rawal , Himabindu Lakkaraju

Algorithmic recourse provides explanations that help users overturn an unfavorable decision by a machine learning system. But so far very little attention has been paid to whether providing recourse is beneficial or not. We introduce an…

Machine Learning · Computer Science 2024-03-04 Hidde Fokkema , Damien Garreau , Tim van Erven

Machine learning models are increasingly used to automate decisions that affect humans - deciding who should receive a loan, a job interview, or a social service. In such applications, a person should have the ability to change the decision…

Machine Learning · Statistics 2019-11-12 Berk Ustun , Alexander Spangher , Yang Liu

As recommender systems have become more widespread and moved into areas with greater social impact, such as employment and housing, researchers have begun to seek ways to ensure fairness in the results that such systems produce. This work…

Information Retrieval · Computer Science 2020-05-28 Nasim Sonboli , Farzad Eskandanian , Robin Burke , Weiwen Liu , Bamshad Mobasher

User interface personalization enhances digital efficiency, usability, and accessibility. However, in user-driven setups, limited support for identifying and evaluating worthwhile opportunities often leads to underuse. We explore a…

Human-Computer Interaction · Computer Science 2026-03-20 Sérgio Alves , Carlos Duarte , Kyle Montague , Tiago Guerreiro

Algorithmic recourse provides counterfactual action plans that help people overturn unfavorable AI decisions. While diverse recourse sets may improve transparency and motivation, they may also impose cognitive load and negative emotions by…

Human-Computer Interaction · Computer Science 2026-05-13 Tomu Tominaga , Naomi Yamashita , Takeshi Kurashima

Recommender systems play an essential role in the choices people make in domains such as entertainment, shopping, food, news, employment, and education. The machine learning models underlying these recommender systems are often enormously…

Information Retrieval · Computer Science 2023-08-30 Sahil Verma , Ashudeep Singh , Varich Boonsanong , John P. Dickerson , Chirag Shah

Explanation in machine learning and related fields such as artificial intelligence aims at making machine learning models and their decisions understandable to humans. Existing work suggests that personalizing explanations might help to…

Machine Learning · Computer Science 2019-04-29 Johanes Schneider , Joshua Handali

Artificial Intelligence is being employed by humans to collaboratively solve complicated tasks for search and rescue, manufacturing, etc. Efficient teamwork can be achieved by understanding user preferences and recommending different…

Information Retrieval · Computer Science 2023-01-20 Lakshita Dodeja , Pradyumna Tambwekar , Erin Hedlund-Botti , Matthew Gombolay