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The technical foundations of recommender systems have progressed from collaborative filtering to complex neural models and, more recently, large language models. Despite these technological advances, deployed systems often underserve their…
Recommender systems rely heavily on the predictive accuracy of the learning algorithm. Most work on improving accuracy has focused on the learning algorithm itself. We argue that this algorithmic focus is myopic. In particular, since…
Many of today's online services provide personalized recommendations to their users. Such recommendations are typically designed to serve certain user needs, e.g., to quickly find relevant content in situations of information overload.…
This paper demonstrates the potential of statistical disclosure control for protecting the data used to train recommender systems. Specifically, we use a synthetic data generation approach to hide specific information in the user-item…
Recommendation systems are a key modern application of machine learning, but they have the downside that they often draw upon sensitive user information in making their predictions. We show how to address this deficiency by basing a…
The emerging meta- and multi-verse landscape is yet another step towards the more prevalent use of already ubiquitous online markets. In such markets, recommender systems play critical roles by offering items of interest to the users,…
Multi-behavior recommendation systems enhance effectiveness by leveraging auxiliary behaviors (such as page views and favorites) to address the limitations of traditional models that depend solely on sparse target behaviors like purchases.…
Providing personalized recommendations for insurance products is particularly challenging due to the intrinsic and distinctive features of the insurance domain. First, unlike more traditional domains like retail, movie etc., a large amount…
Conversational recommenders are emerging as a powerful tool to personalize a user's recommendation experience. Through a back-and-forth dialogue, users can quickly hone in on just the right items. Many approaches to conversational…
Synthetic data and simulators have the potential to markedly improve the performance and robustness of recommendation systems. These approaches have already had a beneficial impact in other machine-learning driven fields. We identify and…
With the rapid growth of the Internet and overwhelming amount of information and choices that people are confronted with, recommender systems have been developed to effectively support users' decision-making process in the online systems.…
Personalized content on social platforms can exacerbate negative phenomena such as polarization, partly due to the feedback interactions between recommendations and the users. In this paper, we present a control-theoretic recommender system…
Influenced by the great success of deep learning in computer vision and language understanding, research in recommendation has shifted to inventing new recommender models based on neural networks. In recent years, we have witnessed…
Large-scale industrial recommendation models predict the most relevant items from catalogs containing millions or billions of options. To train these models efficiently, a small set of irrelevant items (negative samples) is selected from…
Generative recommendation models can model user behavior as sequences of events and provide a shared backbone for multiple recommendation tasks. In production, however, pre-training gains do not automatically translate into downstream…
Research on recommender systems algorithms, like other areas of applied machine learning, is largely dominated by efforts to improve the state-of-the-art, typically in terms of accuracy measures. Several recent research works however…
Improving user retention with reinforcement learning~(RL) has attracted increasing attention due to its significant importance in boosting user engagement. However, training the RL policy from scratch without hurting users' experience is…
Direct optimization of IR metrics has often been adopted as an approach to devise and develop ranking-based recommender systems. Most methods following this approach aim at optimizing the same metric being used for evaluation, under the…
Modern online services continuously generate data at very fast rates. This continuous flow of data encompasses content - e.g., posts, news, products, comments -, but also user feedback - e.g., ratings, views, reads, clicks -, together with…
In this paper, we propose an approach to analyze the performance and the added value of automatic recommender systems in an industrial context. We show that recommender systems are multifaceted and can be organized around 4 structuring…