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As conversational AI systems increasingly permeate the socio-emotional realms of human life, they bring both benefits and risks to individuals and society. Despite extensive research on detecting and categorizing harms in AI systems, less…

Human-Computer Interaction · Computer Science 2026-05-06 Renwen Zhang , Han Li , Han Meng , Jinyuan Zhan , Hongyuan Gan , Yi-Chieh Lee

Individuals are turning to increasingly anthropomorphic, general-purpose chatbots for AI companionship, rather than roleplay-specific platforms. However, not much is known about how individuals perceive and conduct their relationships with…

As generative AI chatbots become more personalized and emotionally responsive, they increasingly serve as companions, friends, and romantic partners. Yet these relationships are accompanied by significant uncertainty: users question the…

Human-Computer Interaction · Computer Science 2026-05-06 Renwen Zhang , Lezi Xie

Amid the growing prevalence of human-AI interaction, large language models and other AI-based entities increasingly provide forms of companionship to human users. Such AI companionship -- i.e., bonded relationships between humans and AI…

Human-Computer Interaction · Computer Science 2025-12-02 W. Bradley Knox , Katie Bradford , Samanta Varela Castro , Desmond C. Ong , Sean Williams , Jacob Romanow , Carly Nations , Peter Stone , Samuel Baker

AI chatbots designed as emotional companions blur the boundaries between interpersonal intimacy and institutional software, creating a complex, multi-dimensional privacy environment. Drawing on Communication Privacy Management theory and…

Cryptography and Security · Computer Science 2026-01-19 Hsuen-Chi Chiu , Jeremy Foote

Advancements in artificial intelligence (AI) have led to the increase of conversational agents like Replika, designed to provide social interaction and emotional support. However, reports of these AI systems engaging in inappropriate sexual…

Human-Computer Interaction · Computer Science 2025-08-13 Mohammad , Namvarpour , Harrison Pauwels , Afsaneh Razi

Conversational AI companions have grown prominent in public discourse, yet scholarly understanding of user experiences remains limited, with existing research organized around evaluative poles of harm and benefit rather than examining what…

Human-Computer Interaction · Computer Science 2026-04-09 Dayeon Eom , Julianne Renner , Sedona Chinn

Artificial intelligence (AI) companions are increasingly promoted as solutions for loneliness, often overlooking how personal dispositions and life-stage conditions shape artificial intimacy. Because intimacy is a primary coping mechanism…

Computers and Society · Computer Science 2026-02-16 Raffaele Ciriello , Uri Gal , Ofir Turel

Accountability, a requisite for responsible AI, can be facilitated through transparency mechanisms such as audits and explainability. However, prior work suggests that the success of these mechanisms may be limited to Global North contexts;…

Human-Computer Interaction · Computer Science 2022-05-12 Divya Ramesh , Vaishnav Kameswaran , Ding Wang , Nithya Sambasivan

AI companion chatbots, such as those offered by Replika and CharacterAI, increasingly function as always-available companions that provide empathy, validation, and support. While these systems appear to meet basic needs for connection,…

Social and Information Networks · Computer Science 2025-12-24 Minh Duc Chu , Patrick Gerard , Kshitij Pawar , Charles Bickham , Kristina Lerman

Artificial intelligence (AI) is rapidly transforming healthcare, enabling fast development of tools like stress monitors, wellness trackers, and mental health chatbots. However, rapid and low-barrier development can introduce risks of bias,…

Computation and Language · Computer Science 2026-04-09 Xingmeng Zhao , Tongnian Wang , Dan Schumacher , Veronica Rammouz , Anthony Rios

Romantic AI platforms invite intimate emotional disclosure, yet their data governance practices remain underexamined. This preliminary study analyses the Privacy Policies and Terms of Service of six Western and Chinese romantic AI…

Computers and Society · Computer Science 2026-02-26 Xiao Zhan , Yifan Xu , Rongjun Ma , Shijing He , Jose Luis Martin-Navarro , Jose Such

As artificial intelligence (AI) becomes more widespread, one question that arises is how human-AI interaction might impact human-human interaction. Chatbots, for example, are increasingly used as social companions, and while much is…

Human-Computer Interaction · Computer Science 2025-04-14 Rose E. Guingrich , Michael S. A. Graziano

Recent advances in AI are integrating AI into the fabric of human social life, creating transformative, co-shaping relationships between humans and AI. This trend makes it urgent to investigate how these systems, in turn, shape their users.…

Human-Computer Interaction · Computer Science 2026-02-05 Lingqing Wang , Yingting Gao , Chidimma Lois Anyi , Ashok Goel

As Artificial Intelligence (AI) systems become increasingly integrated into various aspects of daily life, concerns about privacy and ethical accountability are gaining prominence. This study explores stakeholder perspectives on privacy in…

Computers and Society · Computer Science 2025-03-18 Ajay Kumar Shrestha , Sandhya Joshi

AI companion chatbots increasingly shape how people seek social and emotional connection, sometimes substituting for relationships with romantic partners, friends, teachers, or even therapists. When these systems adopt those metaphorical…

Computers and Society · Computer Science 2026-04-23 Vibhor Agarwal , Ke Zhou , Edyta Paulina Bogucka , Daniele Quercia

A series of high-profile tragedies involving companion chatbots has triggered an unusually rapid regulatory response. Several jurisdictions, including Australia, California, and New York, have introduced enforceable regulation, while…

Computers and Society · Computer Science 2026-04-22 Henry Fraser , Jessica M. Szczuka , Raffaele F. Ciriello

Companion chatbots offer a potential solution to the growing epidemic of loneliness, but their impact on users' psychosocial well-being remains poorly understood, raising critical ethical questions about their deployment and design. This…

Human-Computer Interaction · Computer Science 2025-08-12 Auren R. Liu , Pat Pataranutaporn , Pattie Maes

Millions of users form emotional attachments to AI companions like Character AI, Replika, and ChatGPT. When these relationships end through model updates, safety interventions, or platform shutdowns, users receive no closure, reporting…

Human-Computer Interaction · Computer Science 2026-02-11 Rachel Poonsiriwong , Chayapatr Archiwaranguprok , Pat Pataranutaporn

The rapid growth of artificial intelligence (AI) technologies has raised major privacy and ethical concerns. However, existing AI incident taxonomies and guidelines lack grounding in real-world cases, limiting their effectiveness for…

Computers and Society · Computer Science 2025-09-22 Hilda Hadan , Reza Hadi Mogavi , Leah Zhang-Kennedy , Lennart E. Nacke
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