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Related papers: Measuring What Matters!! Assessing Therapeutic Pri…

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Client perceptions of the therapeutic alliance are critical for counseling effectiveness. Accurately capturing these perceptions remains challenging, as traditional post-session questionnaires are burdensome and often delayed, while…

Computation and Language · Computer Science 2026-02-25 Anqi Li , Chenxiao Wang , Yu Lu , Renjun Xu , Lizhi Ma , Zhenzhong Lan

Although artificial intelligence (AI) shows growing promise for mental health care, current approaches to evaluating AI tools in this domain remain fragmented and poorly aligned with clinical practice, social context, and first-hand user…

Demand for mental health support through AI chatbots is surging, though current systems present several limitations, like sycophancy or overvalidation, and reinforcement of maladaptive beliefs. A core obstacle to the creation of better…

Computation and Language · Computer Science 2025-12-08 José Pombal , Maya D'Eon , Nuno M. Guerreiro , Pedro Henrique Martins , António Farinhas , Ricardo Rei

Building trustworthy AI systems for mental health support is a shared priority across stakeholders from multiple disciplines. However, "trustworthy" remains loosely defined and inconsistently operationalized. AI research often focuses on…

Computation and Language · Computer Science 2026-04-23 Xin Sun , Yue Su , Yifan Mo , Qingyu Meng , Yuxuan Li , Saku Sugawara , Mengyuan Zhang , Charlotte Gerritsen , Sander L. Koole , Koen Hindriks , Jiahuan Pei

The escalating global mental health crisis, marked by persistent treatment gaps, availability, and a shortage of qualified therapists, positions Large Language Models (LLMs) as a promising avenue for scalable support. While LLMs offer…

Evaluating Large Language Models (LLMs) for mental health support is challenging due to the emotionally and cognitively complex nature of therapeutic dialogue. Existing benchmarks are limited in scale, reliability, often relying on…

While the capabilities and utility of AI systems have advanced, rigorous norms for evaluating these systems have lagged. Grand claims, such as models achieving general reasoning capabilities, are supported with model performance on narrow…

Mental health challenges are increasing worldwide, straining emotional support services and leading to counselor overload. This can result in delayed responses during critical situations, such as suicidal ideation, where timely intervention…

Computation and Language · Computer Science 2026-05-07 Hagai Astrin , Ayal Swaid , Avi Segal , Kobi Gal

Generative Artificial Intelligence is set to revolutionize healthcare delivery by transforming traditional patient care into a more personalized, efficient, and proactive process. Chatbots, serving as interactive conversational models, will…

In mental health counseling, a variety of earlier studies have focused on dialogue modeling. However, most of these studies give limited to no emphasis on the quality of interaction between a patient and a therapist. The therapeutic bond…

Computation and Language · Computer Science 2025-01-07 Aseem Srivastava , Zuhair Hasan Shaik , Tanmoy Chakraborty , Md Shad Akhtar

AI models are increasingly deployed in live clinical environments where they must perform reliably across complex, high-stakes workflows that standard training and validation datasets were never designed to capture. Evaluating these systems…

Artificial Intelligence · Computer Science 2026-05-12 Prasanna Desikan , Harshit Rajgarhia , Shivali Dalmia , Ananya Mantravadi

Millions of clinicians use ChatGPT to support clinical care, but evaluations of the most common use cases in model-clinician conversations are limited. We introduce HealthBench Professional, an open benchmark for evaluating large language…

The impact of using artificial intelligence (AI) to guide patient care or operational processes is an interplay of the AI model's output, the decision-making protocol based on that output, and the capacity of the stakeholders involved to…

Supportive conversation depends on skills that go beyond language fluency, including reading emotions, adjusting tone, and navigating moments of resistance, frustration, or distress. Despite rapid progress in language models, we still lack…

Computation and Language · Computer Science 2026-02-26 Laya Iyer , Kriti Aggarwal , Sanmi Koyejo , Gail Heyman , Desmond C. Ong , Subhabrata Mukherjee

To develop a reliable AI for psychological assessment, we introduce \texttt{PsychEval}, a multi-session, multi-therapy, and highly realistic benchmark designed to address three key challenges: \textbf{1) Can we train a highly realistic AI…

Artificial Intelligence · Computer Science 2026-01-09 Qianjun Pan , Junyi Wang , Jie Zhou , Yutao Yang , Junsong Li , Kaiyin Xu , Yougen Zhou , Yihan Li , Jingyuan Zhao , Qin Chen , Ningning Zhou , Kai Chen , Liang He

Millions of users come to online peer counseling platforms to seek support. However, studies show that online peer support groups are not always as effective as expected, largely due to users' negative experiences with unhelpful counselors.…

Human-Computer Interaction · Computer Science 2025-03-14 Shang-Ling Hsu , Raj Sanjay Shah , Prathik Senthil , Zahra Ashktorab , Casey Dugan , Werner Geyer , Diyi Yang

Large language models (LLMs) are increasingly utilized as proxies for computational social analysis; yet, their ability to faithfully represent the "thick descriptions" (Geertz, 1973) of human communities remains a critical challenge.…

Computation and Language · Computer Science 2026-05-28 Nuan Wen , Xuezhe Ma

The rapid evolution of Large Language Models (LLMs) presents a promising solution to the global shortage of mental health professionals. However, their alignment with essential counseling competencies remains underexplored. We introduce…

Evaluating AI-generated reviews by verdict agreement is widely recognized as insufficient, yet current alternatives rarely audit which concerns a system identifies, how it prioritizes them, or whether those priorities align with the review…

Artificial Intelligence · Computer Science 2026-04-23 Ming Jin

Large visual language models (VLMs) have shown strong multi-modal medical reasoning ability, but most operate as end-to-end black boxes, diverging from clinicians' evidence-based, staged workflows and hindering clinical accountability.…

Artificial Intelligence · Computer Science 2026-03-12 Yuexi Du , Jinglu Wang , Shujie Liu , Nicha C. Dvornek , Yan Lu
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