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As Large Language Models become integral to decision-making, optimism about their power is tempered with concern over their errors. Users may over-rely on LLM advice that is confidently stated but wrong, or under-rely due to mistrust.…

Human-Computer Interaction · Computer Science 2025-10-30 Jessica Y. Bo , Sophia Wan , Ashton Anderson

Large language models (LLMs) have achieved significant success in interacting with human. However, recent studies have revealed that these models often suffer from hallucinations, leading to overly confident but incorrect judgments. This…

Computation and Language · Computer Science 2023-09-06 Yusheng Liao , Yutong Meng , Hongcheng Liu , Yanfeng Wang , Yu Wang

Proper confidence calibration of deep neural networks is essential for reliable predictions in safety-critical tasks. Miscalibration can lead to model over-confidence and/or under-confidence; i.e., the model's confidence in its prediction…

Machine Learning · Computer Science 2023-08-08 Shuang Ao , Stefan Rueger , Advaith Siddharthan

Large Language Models (LLMs) are widely used as automated judges, where practical value depends on both accuracy and trustworthy, risk-aware judgments. Existing approaches predominantly focus on accuracy, overlooking the necessity of…

Artificial Intelligence · Computer Science 2025-08-19 Zailong Tian , Zhuoheng Han , Yanzhe Chen , Haozhe Xu , Xi Yang , Richeng Xuan , Houfeng Wang , Lizi Liao

The increased use of Large Language Models (LLMs) in sensitive domains leads to growing interest in how their confidence scores correspond to fairness and bias. This study examines the alignment between LLM-predicted confidence and…

Computation and Language · Computer Science 2026-01-13 Ahmed Sabir , Markus Kängsepp , Rajesh Sharma

Large language models (LLMs) are increasingly deployed in domains where errors carry high social, scientific, or safety costs. Yet standard confidence estimators, such as token likelihood, semantic similarity and multi-sample consistency,…

Computation and Language · Computer Science 2026-02-03 Pengyue Yang , Jiawen Wen , Haolin Jin , Linghan Huang , Huaming Chen , Ling Chen

Instructions-tuned Large Language Models (LLMs) gained recently huge popularity thanks to their ability to interact with users through conversation. In this work we aim to evaluate their ability to complete multi-turn tasks and interact…

Computation and Language · Computer Science 2023-08-04 Vojtěch Hudeček , Ondřej Dušek

Fulfilling user needs through Large Language Model multi-turn, multi-step tool-use is rarely a straightforward process. Real user interactions are inherently wild, being intricate, messy, and flexible. We identify three key challenges from…

Human-Computer Interaction · Computer Science 2026-04-09 Peijie Yu , Wei Liu , Yifan Yang , Jinjian Li , Zelong Zhang , Xiao Feng , Feng Zhang

Large-scale language models (LLMs) often offer clinical judgments based on incomplete information, increasing the risk of misdiagnosis. Existing studies have primarily evaluated confidence in single-turn, static settings, overlooking the…

Computation and Language · Computer Science 2026-01-23 Zhiyao Ren , Yibing Zhan , Siyuan Liang , Guozheng Ma , Baosheng Yu , Dacheng Tao

Large language models (LLMs) have exhibited impressive zero-shot performance on inference tasks. However, LLMs may suffer from spurious correlations between input texts and output labels, which limits LLMs' ability to reason based purely on…

Computation and Language · Computer Science 2024-10-25 Yingjie Li , Yun Luo , Xiaotian Xie , Yue Zhang

Recent developments in large language models (LLMs) have led to their widespread usage for various tasks. The prevalence of LLMs in society implores the assurance on the reliability of their performance. In particular, risk-sensitive…

Machine Learning · Computer Science 2025-02-28 Catherine Yu-Chi Chen , Jingyan Shen , Zhun Deng , Lihua Lei

Large language models (LLMs) often present answers with high apparent confidence despite lacking an explicit mechanism for reasoning about certainty or truth. While existing benchmarks primarily evaluate single-turn accuracy, truthfulness…

Computation and Language · Computer Science 2026-03-05 Mohammadreza Saadat , Steve Nemzer

Despite impressive advances in large language models (LLMs), existing benchmarks often focus on single-turn or single-step tasks, failing to capture the kind of iterative reasoning required in real-world settings. To address this…

Computation and Language · Computer Science 2025-11-26 Yiran Zhang , Mo Wang , Xiaoyang Li , Kaixuan Ren , Chencheng Zhu , Usman Naseem

Accurate multi-turn intent classification is essential for advancing conversational AI systems. However, challenges such as the scarcity of comprehensive datasets and the complexity of contextual dependencies across dialogue turns hinder…

Computation and Language · Computer Science 2024-11-20 Junhua Liu , Yong Keat Tan , Bin Fu , Kwan Hui Lim

Calibration strengthens the trustworthiness of black-box models by producing better accurate confidence estimates on given examples. However, little is known about if model explanations can help confidence calibration. Intuitively, humans…

Computation and Language · Computer Science 2022-11-08 Dongfang Li , Baotian Hu , Qingcai Chen

Large Language Model (LLM) interactions are typically underspecified, with users clarifying all necessary details across multiple conversational turns. Yet recent work shows that LLMs perform far worse in this multi-turn setting than in a…

Computation and Language · Computer Science 2026-05-26 Tianlang Chen , Shirley Wu , Jure Leskovec

A model is considered well-calibrated when its probability estimate aligns with the actual likelihood of the output being correct. Calibrating language models (LMs) is crucial, as it plays a vital role in detecting and mitigating…

Computation and Language · Computer Science 2024-03-14 Xin Liu , Muhammad Khalifa , Lu Wang

Multimodal large language models (MLLMs) combine visual and textual data for tasks such as image captioning and visual question answering. Proper uncertainty calibration is crucial, yet challenging, for reliable use in areas like healthcare…

Computer Vision and Pattern Recognition · Computer Science 2024-12-30 Zijun Chen , Wenbo Hu , Guande He , Zhijie Deng , Zheng Zhang , Richang Hong

Multimodal Large Language Models (MLLMs) have demonstrated exceptional capabilities in various perception and reasoning tasks. Despite this success, ensuring their reliability in practical deployment necessitates robust confidence…

Computer Vision and Pattern Recognition · Computer Science 2026-04-21 Yunkai Dang , Yifan Jiang , Yizhu Jiang , Anqi Chen , Wenbin Li , Yang Gao

Large Language Models (LLMs) are increasingly used to simulate human users in interactive settings such as therapy, education, and social role-play. While these simulations enable scalable training and evaluation of AI agents, off-the-shelf…

Computation and Language · Computer Science 2025-11-04 Marwa Abdulhai , Ryan Cheng , Donovan Clay , Tim Althoff , Sergey Levine , Natasha Jaques