Related papers: DQA: Diagnostic Question Answering for IT Support
Retrieval Augment Generation (RAG) is a recent advancement in Open-Domain Question Answering (ODQA). RAG has only been trained and explored with a Wikipedia-based external knowledge base and is not optimized for use in other specialized…
Retrieval-Augmented Generation (RAG) is widely used to ground large language models in external knowledge sources. However, when applied to heterogeneous corpora and multi-step queries, Naive RAG pipelines often degrade in quality due to…
Retrieval-Augmented Generation (RAG) has become a powerful and widely used approach for improving large language models by grounding generation in retrieved evidence. However, RAG systems still produce incorrect answers in many cases. Why…
The question answering system can answer questions from various fields and forms with deep neural networks, but it still lacks effective ways when facing multiple evidences. We introduce a new model called SRQA, which means Synthetic Reader…
Retrieval-augmented generation is increasingly used for financial question answering over long regulatory filings, yet reliability depends on retrieving the exact context needed to justify answers in high stakes settings. We study a…
Considerable progress has been made recently in open-domain question answering (QA) problems, which require Information Retrieval (IR) and Reading Comprehension (RC). A popular approach to improve the system's performance is to improve the…
Retrieval-augmented generation (RAG) often falls short when retrieved context includes confusing semi-relevant passages, or when answering questions require deep contextual understanding and reasoning. We propose an efficient fine-tuning…
Retrieval-Augmented Generation (RAG) grounds language models in external evidence, but multi-hop question answering remains difficult because iterative pipelines must control what to retrieve next and when the available evidence is…
In this work, we introduce ChatQA, a suite of models that outperform GPT-4 on retrieval-augmented generation (RAG) and conversational question answering (QA). To enhance generation, we propose a two-stage instruction tuning method that…
Retrieval-Augmented Generation (RAG) shows promise for enterprise knowledge work, yet it often underperforms in high-stakes decision settings that require deep synthesis, strict traceability, and recovery from underspecified prompts.…
We present Deep Search DocQA. This application enables information extraction from documents via a question-answering conversational assistant. The system integrates several technologies from different AI disciplines consisting of document…
Retrieval-augmented generation (RAG) has emerged as a leading approach to reducing hallucinations in large language models (LLMs). Current RAG evaluation benchmarks primarily focus on what we call local RAG: retrieving relevant chunks from…
Retrieval-Augmented Generation (RAG) enables large language models (LLMs) to access broader knowledge sources, yet factual inconsistencies persist due to noise in retrieved documents-even with advanced retrieval methods. We demonstrate that…
The advent of Large Language Models (LLMs) is transforming search engines into conversational AI search products, primarily using Retrieval-Augmented Generation (RAG) on web corpora. However, this paradigm has significant industrial…
Retrieval-Augmented Generation (RAG) systems often face limitations in specialized domains such as fintech, where domain-specific ontologies, dense terminology, and acronyms complicate effective retrieval and synthesis. This paper…
Table Question Answering (TableQA) enables natural language interaction with structured tabular data. However, existing large language model (LLM) approaches face critical limitations: context length constraints that restrict data handling…
Adaptive Retrieval-Augmented Generation (RAG) promises accuracy and efficiency by dynamically triggering retrieval only when needed and is widely used in practice. However, real-world queries vary in surface form even with the same intent,…
In this paper, we conduct a study to utilize LLMs as a solution for decision making that requires complex data analysis. We define Decision QA as the task of answering the best decision, $d_{best}$, for a decision-making question $Q$,…
Retrieval-Augmented Generation (RAG) is the prevailing paradigm for grounding Large Language Models (LLMs), yet the mechanisms governing how models integrate groups of conflicting retrieved evidence remain opaque. Does an LLM answer a…
In customer contact centers, human agents often struggle with long average handling times (AHT) due to the need to manually interpret queries and retrieve relevant knowledge base (KB) articles. While retrieval augmented generation (RAG)…