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We advance gender-inclusive research within the CSCW field by investigating the long-term gendered experiences of online freelancers on digital labor platforms. The prevalence of gender-based inequalities has attracted significant attention…
What does work and career success mean for those who secure their work using digital labor platforms? Traditional research on success predominantly relies on organizationally-centric benchmarks, such as promotions and income. These measures…
The rapid growth of the digital platform economy is transforming labor markets, offering new employment opportunities with promises of flexibility and accessibility. However, these benefits often come at the expense of increased economic…
We contribute empirical and conceptual insights regarding the roles of digital labor platforms in online freelancing, focusing attention to social identities such as gender, race, ethnicity, and occupation. Findings highlight how digital…
Platform-based laborers face unprecedented challenges and working conditions that result from algorithmic opacity, insufficient data transparency, and unclear policies and regulations. The CSCW and HCI communities increasingly turn to…
This commentary explores how the platform economy shapes labour market responses during times of crisis, with a focus on gendered experiences. Drawing on cases of economic crisis, natural disasters, and refugee displacement, it examines how…
The rise of digital platforms has enabled the large scale observation of individual and collective behavior through high resolution interaction data. This development has opened new analytical pathways for investigating how information…
General-purpose crowdsourcing platforms are increasingly being harnessed for creative work. The platforms' potential for creative work is clearly identified, but the workers' perspectives on such work have not been extensively documented.…
Existing literature predominantly focuses on how freelancers individually complete tasks and projects. Our study examines freelancers' willingness to work collaboratively. We report results from a survey of 122 freelancers on a leading…
This paper explores the evolution of occupations within the context of industry and technology life cycles, highlighting the critical yet underexplored intersection between occupational trends and broader economic dynamics. Introducing the…
Digital workers on crowdsourcing platforms (e.g., Amazon Mechanical Turk, Appen, Clickworker, Prolific) play a crucial role in training and improving AI systems, yet they often face low pay, unfair conditions, and a lack of recognition for…
This article-based doctoral thesis explores the stakeholder perspectives and experiences of crowdsourced creative work on two of the leading crowdsourcing platforms. The thesis has two parts. In the first part, we explore creative work from…
The tech industry's shifting landscape and the growing precarity of its labor force have spurred unionization efforts among tech workers. These workers turn to collective action to improve their working conditions and to protest unethical…
How can we better understand the broad, diverse, shifting, and invisible crowd workforce, so that we can better support it? We present findings from online observations and analysis of publicly available postings from a community forum of…
The wide adoption of platformized work has generated remarkable advancements in the labor patterns and mobility of modern society. Underpinning such progress, gig workers are exposed to unprecedented challenges and accountabilities: lack of…
This study investigates the structural embeddedness of skills in the division of labor. Drawing on O*NET data covering 120 skills across 872 U.S. occupations, we identify three skill communities: general, cognitive, and physical skills.…
Hybrid work, a fusion of different work environments that allow employees to work in and outside their offices, represents a new frontier for agile researchers to explore. However, due to the nascent nature of the research phenomena, we are…
This paper investigates the shift in crowdsourcing towards self-managed enterprises of crowdworkers (SMECs), diverging from traditional platform-controlled models. It reviews the literature to understand the foundational aspects of this…
Media platforms, technological systems, and search engines act as conduits and gatekeepers for all kinds of information. They often influence, reflect, and reinforce gender stereotypes, including those that represent occupations. This study…
The proliferating adoption of platform-based gig work increasingly raises concerns for worker conditions. Past studies documented how platforms leveraged design to exploit labor, withheld information to generate power asymmetries, and left…