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Artificial intelligence (AI) has evolved considerably in the last few years. While applications of AI is now becoming more common in fields like retail and marketing, application of AI in solving problems related to developing countries is…

Machine Learning · Computer Science 2019-10-23 Anusua Trivedi , Sumit Mukherjee , Edmund Tse , Anne Ewing , Juan Lavista Ferres

While we have witnessed a rapid growth of ethics documents meant to guide AI development, the promotion of AI ethics has nonetheless proceeded with little input from AI practitioners themselves. Given the proliferation of AI for Social Good…

Computers and Society · Computer Science 2021-01-07 Mark Findlay , Josephine Seah

Accuracy is an important concern for suppliers of artificial intelligence (AI) services, but considerations beyond accuracy, such as safety (which includes fairness and explainability), security, and provenance, are also critical elements…

Developing and implementing AI-based solutions help state and federal government agencies, research institutions, and commercial companies enhance decision-making processes, automate chain operations, and reduce the consumption of natural…

Artificial Intelligence · Computer Science 2021-12-02 Andrei Svetovidov , Abdul Rahman , Feras A. Batarseh

As the use of interactive AI systems becomes increasingly prevalent in our daily lives, it is crucial to understand how individuals feel when interacting with such systems. In this work, we investigate the comfort level of individuals when…

Human-Computer Interaction · Computer Science 2023-03-01 Yi Ru Wang , Jiafei Duan , Sidharth Talia , Hao Zhu

Recently, the use of sound measures and metrics in Artificial Intelligence has become the subject of interest of academia, government, and industry. Efforts towards measuring different phenomena have gained traction in the AI community, as…

Artificial Intelligence · Computer Science 2021-09-22 Pedro H. C. Avelar , Rafael B. Audibert , Anderson R. Tavares , Luís C. Lamb

Artificial intelligence (AI) technologies (re-)shape modern life, driving innovation in a wide range of sectors. However, some AI systems have yielded unexpected or undesirable outcomes or have been used in questionable manners. As a…

As anthropomorphic agents (AI and robots) are increasingly used in society, empathy and trust between people and agents are becoming increasingly important. A better understanding of agents by people will help to improve the problems caused…

Human-Computer Interaction · Computer Science 2025-04-22 Takahiro Tsumura , Seiji Yamada

Generative Artificial Intelligence (AI) tools are increasingly deployed across social media platforms, yet their implications for user behavior and experience remain understudied, particularly regarding two critical dimensions: (1) how AI…

Human-Computer Interaction · Computer Science 2025-06-18 Anders Giovanni Møller , Daniel M. Romero , David Jurgens , Luca Maria Aiello

Generative AI (GenAI) tools are radically expanding the scope and capability of automation in knowledge work such as academic research. While promising for augmenting cognition and streamlining processes, AI-assisted research tools may also…

Human-Computer Interaction · Computer Science 2025-04-22 Runlong Ye , Matthew Varona , Oliver Huang , Patrick Yung Kang Lee , Michael Liut , Carolina Nobre

Artificial Intelligence is becoming part of any technology we use nowadays. If the AI informs people's decisions, the explanation about AI's outcomes, results, and behavior becomes a necessary capability. However, the discussion of XAI…

Artificial Intelligence · Computer Science 2021-05-18 Juliana Jansen Ferreira , Mateus Monteiro

As AI systems are increasingly tested and deployed in open-ended and high-stakes domains, crowdworkers are often tasked with responsible AI (RAI) content work. These tasks include labeling violent content, moderating disturbing text, or…

Human-Computer Interaction · Computer Science 2026-04-01 Alice Qian , Ryland Shaw , Laura Dabbish , Jina Suh , Hong Shen

Trusted AI literature to date has focused on the trust needs of users who knowingly interact with discrete AIs. Conspicuously absent from the literature is a rigorous treatment of public trust in AI. We argue that public distrust of AI…

Computers and Society · Computer Science 2021-02-09 Bran Knowles , John T. Richards

Artificial intelligence models encounter significant challenges due to their black-box nature, particularly in safety-critical domains such as healthcare, finance, and autonomous vehicles. Explainable Artificial Intelligence (XAI) addresses…

Artificial Intelligence · Computer Science 2025-03-14 Melkamu Mersha , Khang Lam , Joseph Wood , Ali AlShami , Jugal Kalita

Advances in machine learning have created new opportunities to develop artificial intelligence (AI)-based clinical decision support systems using past clinical data and improve diagnosis decisions in life-threatening illnesses such breast…

Human-Computer Interaction · Computer Science 2024-12-17 Olya Rezaeian , Onur Asan , Alparslan Emrah Bayrak

We argue that there is a need for Accessibility to be represented in several important domains: - Capitalize on the new capabilities AI provides - Support for open source development of AI, which can allow disabled and disability focused…

Computers and Society · Computer Science 2025-03-20 Jennifer Mankoff , Janice Light , James Coughlan , Christian Vogler , Abraham Glasser , Gregg Vanderheiden , Laura Rice

Recent advances in artificial intelligence (AI) and machine learning have created a general perception that AI could be used to solve complex problems, and in some situations over-hyped as a tool that can be so easily used. Unfortunately,…

Artificial Intelligence · Computer Science 2018-04-27 Jinyang Gao , Wei Wang , Meihui Zhang , Gang Chen , H. V. Jagadish , Guoliang Li , Teck Khim Ng , Beng Chin Ooi , Sheng Wang , Jingren Zhou

Artificial Intelligence (AI) is rapidly expanding and integrating more into daily life to automate tasks, guide decision making, and enhance efficiency. However, complex AI models, which make decisions without providing clear explanations…

Software Engineering · Computer Science 2025-09-03 Lakshit Arora , Sanjay Surendranath Girija , Shashank Kapoor , Aman Raj , Dipen Pradhan , Ankit Shetgaonkar

Recent years have seen a surge of interest in the field of explainable AI (XAI), with a plethora of algorithms proposed in the literature. However, a lack of consensus on how to evaluate XAI hinders the advancement of the field. We…

Artificial Intelligence · Computer Science 2022-09-22 Q. Vera Liao , Yunfeng Zhang , Ronny Luss , Finale Doshi-Velez , Amit Dhurandhar

The widespread diffusion of Artificial Intelligence (AI)-based systems offers many opportunities to contribute to the well-being of individuals and the advancement of economies and societies. This diffusion is, however, closely accompanied…

Computers and Society · Computer Science 2024-10-18 L. H. Nguyen , S. Lins , M. Renner , A. Sunyaev
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