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Conversations with LMs involve two participants: a human user leading the conversation, and an LM assistant responding to the user's request. To satisfy this specific role, LMs are post-trained to be helpful assistants -- optimized to…

Computation and Language · Computer Science 2026-03-24 Tarek Naous , Philippe Laban , Wei Xu , Jennifer Neville

Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…

Human-Computer Interaction · Computer Science 2025-11-06 Erfan Shayegani , Jina Suh , Andy Wilson , Nagu Rangan , Javier Hernandez

Large language models (LLMs) are increasingly deployed as conversational assistants in open-domain, multi-turn settings, where users often provide incomplete or ambiguous information. However, existing LLM-focused clarification benchmarks…

Computation and Language · Computer Science 2025-12-25 Sichun Luo , Yi Huang , Mukai Li , Shichang Meng , Fengyuan Liu , Zefa Hu , Junlan Feng , Qi Liu

While both agent interaction and personalisation are vibrant topics in research on large language models (LLMs), there has been limited focus on the effect of language interaction on the behaviour of persona-conditioned LLM agents. Such an…

Computation and Language · Computer Science 2024-02-06 Ivar Frisch , Mario Giulianelli

Large Language Models (LLMs) have emerged as personalized assistants for users across a wide range of tasks -- from offering writing support to delivering tailored recommendations or consultations. Over time, the interaction history between…

Computation and Language · Computer Science 2025-10-28 Bowen Jiang , Zhuoqun Hao , Young-Min Cho , Bryan Li , Yuan Yuan , Sihao Chen , Lyle Ungar , Camillo J. Taylor , Dan Roth

Recent LLMs have enabled significant advancements for conversational agents. However, they are also well known to hallucinate, producing responses that seem plausible but are factually incorrect. On the other hand, users tend to over-rely…

Computation and Language · Computer Science 2025-07-01 Suvodip Dey , Yi-Jyun Sun , Gokhan Tur , Dilek Hakkani-Tur

The recent paradigm shift toward large reasoning models (LRMs) as autonomous agents has intensified the demand for sophisticated, multi-turn tool-use capabilities. Yet, existing datasets and data-generation approaches are limited by static,…

Computation and Language · Computer Science 2026-01-14 Jungho Cho , Minbyul Jeong , Sungrae Park

Recent research shows that LLM Agents can generate ``believable'' human behaviors via prompt-only methods, and such agents have been increasingly adopted in downstream applications. However, existing evaluation of these agents only focuses…

Computation and Language · Computer Science 2026-04-30 Yuxuan Lu , Jing Huang , Yan Han , Bingsheng Yao , Sisong Bei , Jiri Gesi , Yaochen Xie , Yisi Sang , Zheshen , Wang , Qi He , Dakuo Wang

We investigate how the presence and type of interaction context shapes sycophancy in LLMs. While real-world interactions allow models to mirror a user's values, preferences, and self-image, prior work often studies sycophancy in zero-shot…

Human-Computer Interaction · Computer Science 2026-02-04 Shomik Jain , Charlotte Park , Matt Viana , Ashia Wilson , Dana Calacci

Large Language Models (LLMs) are increasingly used to simulate how specific users respond to a given context, enabling more user-centric applications that rely on user feedback. However, existing user simulators mostly imitate surface-level…

Computation and Language · Computer Science 2026-03-05 Shirley Wu , Evelyn Choi , Arpandeep Khatua , Zhanghan Wang , Joy He-Yueya , Tharindu Cyril Weerasooriya , Wei Wei , Diyi Yang , Jure Leskovec , James Zou

Users interacting with Large Language Models (LLMs) in a multi-turn conversation routinely refine their requests or pivot to new topics. LLMs, however, often miss these topic shifts and carry over irrelevant context from previous turns,…

Computation and Language · Computer Science 2026-05-12 Aditya Sinha , Harald Steck , Vito Ostuni , Matteo Rinaldi

Large language models (LLMs) are now used in multi-turn workflows, but we still lack a clear way to measure when iteration helps and when it hurts. We present an evaluation framework for iterative refinement that spans ideation, code, and…

Artificial Intelligence · Computer Science 2025-09-16 Shashidhar Reddy Javaji , Bhavul Gauri , Zining Zhu

Large language models (LLMs) provide excellent text-generation capabilities, but standard prompting and generation methods generally do not lead to intentional or goal-directed agents and might necessitate considerable prompt tuning. This…

Computation and Language · Computer Science 2023-12-01 Marwa Abdulhai , Isadora White , Charlie Snell , Charles Sun , Joey Hong , Yuexiang Zhai , Kelvin Xu , Sergey Levine

Providing students with flexible and timely academic support is a challenge at most colleges and universities, leaving many students without help outside scheduled hours. Large language models (LLMs) are promising for bridging this gap, but…

Computers and Society · Computer Science 2025-09-12 Chang Liu , Loc Hoang , Andrew Stolman , Rene F. Kizilcec , Bo Wu

This paper provides preliminary results on exploring the task of performing turn-level data augmentation for dialogue system based on different types of commonsense relationships, and the automatic evaluation of the generated synthetic…

Computation and Language · Computer Science 2025-06-25 Marcos Estecha-Garitagoitia , Chen Zhang , Mario Rodríguez-Cantelar , Luis Fernando D'Haro

Conversational agents are increasingly used to address emotional needs on top of information needs. One use case of increasing interest are counselling-style mental health and behaviour change interventions, with large language model…

Human-Computer Interaction · Computer Science 2026-04-22 Selina Meyer , David Elsweiler

As Socially Interactive Agents (SIAs) become increasingly integrated into daily life, the ability to calibrate user trust to an agent's actual capabilities would help ensure appropriate usage of these agents. In this paper, we explore the…

Computation and Language · Computer Science 2026-05-20 Lucie Galland , Chloé Clavel , Magalie Ochs

Social media enables dynamic user engagement with trending topics, and recent research has explored the potential of large language models (LLMs) for response generation. While some studies investigate LLMs as agents for simulating user…

Computation and Language · Computer Science 2025-02-18 Zhongyi Qiu , Hanjia Lyu , Wei Xiong , Jiebo Luo

Responsiveness in large language model (LLM) applications is widely assumed to be critical, yet the impact of latency on user behavior and perception of output quality has not been systematically explored. We report a controlled experiment…

Human-Computer Interaction · Computer Science 2026-04-09 Felicia Fang-Yi Tan , Moritz A. Messerschmidt , Wen Yin , Oded Nov

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang
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