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Effective prompting of generative AI is challenging for many users, particularly in expressing context for comprehension tasks such as explaining spreadsheet formulas, Python code, and text passages. Prompt middleware aims to address this…
Emotional support conversation (ESC) aims to alleviate the emotional distress of individuals through effective conversations. Although large language models (LLMs) have obtained remarkable progress on ESC, most of these studies might not…
To improve user experience and profits of corporations, modern industrial recommender systems usually aim to select the items that are most likely to be interacted with (e.g., clicks and purchases). However, they overlook the fact that…
Information-seeking conversation systems are increasingly popular in real-world applications, especially for e-commerce companies. To retrieve appropriate responses for users, it is necessary to compute the matching degrees between…
Emotion recognition in conversation (ERC) aims to identify the emotion of each utterance in a conversation, playing a vital role in empathetic artificial intelligence. With the growing of large language models (LLMs), instruction tuning has…
Endowing chatbots with a consistent persona is essential to an engaging conversation, yet it remains an unresolved challenge. In this work, we propose a new retrieval-enhanced approach for personalized response generation. Specifically, we…
Conversational Product Search ( CPS ) systems interact with users via natural language to offer personalized and context-aware product lists. However, most existing research on CPS is limited to simulated conversations, due to the lack of a…
Elaborating a series of intermediate reasoning steps significantly improves the ability of large language models (LLMs) to solve complex problems, as such steps would evoke LLMs to think sequentially. However, human sarcasm understanding is…
The emotion recognition in conversation (ERC) task aims to predict the emotion label of an utterance in a conversation. Since the dependencies between speakers are complex and dynamic, which consist of intra- and inter-speaker dependencies,…
Emotion is intrinsic to humans and consequently emotion understanding is a key part of human-like artificial intelligence (AI). Emotion recognition in conversation (ERC) is becoming increasingly popular as a new research frontier in natural…
Emotional talking head synthesis aims to generate talking portrait videos with vivid expressions. Existing methods still exhibit limitations in control flexibility, motion naturalness, and expression quality. Moreover, currently available…
There is a mismatch between psychological and computational studies on emotions. Psychological research aims at explaining and documenting internal mechanisms of these phenomena, while computational work often simplifies them into labels.…
In this paper, we address the task of utterance level emotion recognition in conversations using commonsense knowledge. We propose COSMIC, a new framework that incorporates different elements of commonsense such as mental states, events,…
Affective computing has made significant strides in emotion recognition and generation, yet current approaches mainly focus on short-term pattern recognition and lack a comprehensive framework to guide affective agents toward long-term…
Emotional support conversations require more than fluent responses. Supporters need to understand the seeker's situation and emotions, adopt an appropriate strategy, and respond in a natural, human-like manner. Despite advances in large…
Emotion Cause Extraction in Conversations (ECEC) aims to extract the utterances which contain the emotional cause in conversations. Most prior research focuses on modelling conversational contexts with sequential encoding, ignoring the…
Search-based recommendation is one of the most critical application scenarios in e-commerce platforms. Users' complex search contexts--such as spatiotemporal factors, historical interactions, and current query's information--constitute an…
Personal narratives (PN) - spoken or written - are recollections of facts, people, events, and thoughts from one's own experience. Emotion recognition and sentiment analysis tasks are usually defined at the utterance or document level.…
Personalized search demands the ability to model users' evolving, multi-dimensional information needs; a challenge for systems constrained by static profiles or monolithic retrieval pipelines. We present SPARK (Search Personalization via…
Growing attention has been paid in Conversational Recommendation System (CRS), which works as a conversation-based and recommendation task-oriented tool to provide items of interest and explore user preference. However, existing work in CRS…