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This paper introduces the task of product demand clarification within an e-commercial scenario, where the user commences the conversation with ambiguous queries and the task-oriented agent is designed to achieve more accurate and tailored…

Information Retrieval · Computer Science 2024-07-02 Jingheng Ye , Yong Jiang , Xiaobin Wang , Yinghui Li , Yangning Li , Hai-Tao Zheng , Pengjun Xie , Fei Huang

Most LLM benchmarks score how well a model responds to explicit requests. They leave unmeasured a different conversational ability: noticing and acting on needs the user has implied but not said. We call this \emph{conversational…

Machine Learning · Computer Science 2026-05-12 Sepehr Harfi , Ahmad Salimi , Dongming Shen , Alex Smola

Reward is critical to the evaluation and training of large language models (LLMs). However, existing rule-based or model-based reward methods struggle to generalize to GUI agents, where access to ground-truth trajectories or application…

Artificial Intelligence · Computer Science 2026-04-16 Gaole Dai , Shiqi Jiang , Ting Cao , Yuqing Yang , Yuanchun Li , Rui Tan , Mo Li , Lili Qiu

Current mobile GUI agent benchmarks systematically fail to assess memory capabilities, with only 5.2-11.8% memory-related tasks and no cross-session learning evaluation. We introduce MemGUI-Bench, a comprehensive memory-centric benchmark…

Distributed, Parallel, and Cluster Computing · Computer Science 2026-02-09 Guangyi Liu , Pengxiang Zhao , Yaozhen Liang , Qinyi Luo , Shunye Tang , Yuxiang Chai , Weifeng Lin , Han Xiao , WenHao Wang , Siheng Chen , Zhengxi Lu , Gao Wu , Hao Wang , Liang Liu , Yong Liu

Despite rapid progress in autonomous web agents, human involvement remains essential for shaping preferences and correcting agent behavior as tasks unfold. However, current agentic systems lack a principled understanding of when and why…

Computation and Language · Computer Science 2026-03-02 Faria Huq , Zora Zhiruo Wang , Zhanqiu Guo , Venu Arvind Arangarajan , Tianyue Ou , Frank Xu , Shuyan Zhou , Graham Neubig , Jeffrey P. Bigham

LLM-based agents score well on search benchmarks, yet real users consistently find results unsatisfying, revealing a persistent evaluation-experience gap. We attribute this gap to existing benchmarks' reliance on over-specified queries,…

Computation and Language · Computer Science 2026-05-28 Xiaohongshu Inc

Large language model-based web agents have demonstrated strong performance on realistic web interaction tasks. However, existing evaluations are predominantly conducted under relatively stable and well-behaved interaction conditions, which…

Software Engineering · Computer Science 2026-04-21 Haoyue Bai , Dong Wang , Long Chen , Bingguang Hao , Pengyang Shao , Yonghui Yang , Yicheng He , Chenyi Zhuang

Simulating and predicting planetary-scale techno-social systems poses heavy computational and modeling challenges. The DARPA SocialSim program set the challenge to model the evolution of GitHub, a large collaborative software-development…

Human-computer interactive systems that rely on machine learning are becoming paramount to the lives of millions of people who use digital assistants on a daily basis. Yet, further advances are limited by the availability of data and the…

Machine Learning · Computer Science 2020-04-29 Katya Kudashkina , Valliappa Chockalingam , Graham W. Taylor , Michael Bowling

Digital Assistants (DAs) can support workers in the workplace and beyond. However, target user needs are not fully understood, and the functions that workers would ideally want a DA to support require further study. A richer understanding…

Despite the increasing presence of AI assistants in Integrated Development Environments (IDEs), it remains unclear what different groups of developers actually need from these tools and which features are likely to be implemented in…

Software Engineering · Computer Science 2026-01-16 Agnia Sergeyuk , Ekaterina Koshchenko , Ilya Zakharov , Timofey Bryksin , Maliheh Izadi

Evaluating and iterating upon recommender systems is crucial, yet traditional A/B testing is resource-intensive, and offline methods struggle with dynamic user-platform interactions. While agent-based simulation is promising, existing…

Computation and Language · Computer Science 2025-09-29 Song Jin , Juntian Zhang , Yuhan Liu , Xun Zhang , Yufei Zhang , Guojun Yin , Fei Jiang , Wei Lin , Rui Yan

Multi-agent reinforcement learning (MARL) is a powerful paradigm for solving cooperative and competitive decision-making problems. While many MARL benchmarks have been proposed, few combine continuous state and action spaces with…

Artificial Intelligence · Computer Science 2025-11-18 Artem Pshenitsyn , Aleksandr Panov , Alexey Skrynnik

LLM agents now perform strongly in software engineering, deep research, GUI automation, and various other applications, while recent agent scaffolds and models are increasingly integrating these capabilities into unified systems. Yet, most…

As AI agents increasingly operate in open, real-world environments, they require a deep synergy of multimodal perception, tool invocation with multi-hop reasoning, and dynamic interaction with users. However, existing benchmarks fail to…

Artificial Intelligence · Computer Science 2026-05-28 Yunqi Liu , Tong Niu , Zitong Wang , Zhenlong Dai , Yuqi Qing , Weiqiang Wang , Jian Liu

Existing AI benchmarks for software automation rarely combine cross-application coordination, autonomous API discovery, and policy adherence. Real business workflows demand all three: a single task may span a CRM, inbox, calendar, and…

Artificial Intelligence · Computer Science 2026-04-22 Daniel Shepard , Robin Salimans

Unlike traditional automation tools or static LLM-based systems, agents combine decision-making and tool utilization to accomplish complex tasks, showing great potential in software engineering. However, existing studies largely focus on…

Software Engineering · Computer Science 2025-11-04 Zhuowen Yin , Cuifeng Gao , Chunsong Fan , Wenzhang Yang , Yinxing Xue , Lijun Zhang

We focus on the problem of designing an artificial agent (AI), capable of assisting a human user to complete a task. Our goal is to guide human users towards optimal task performance while keeping their cognitive load as low as possible.…

Robotics · Computer Science 2019-11-05 Gilwoo Lee , Christoforos Mavrogiannis , Siddhartha S. Srinivasa

Augmented Reality (AR) offers powerful visualization capabilities for industrial robot training, yet current interfaces remain predominantly static, failing to account for learners' diverse cognitive profiles. In this paper, we present an…

Robotics · Computer Science 2026-03-16 Nicolas Leins , Jana Gonnermann-Müller , Malte Teichmann , Sebastian Pokutta

Modern analytics systems are fundamentally reactive, requiring users to define queries over increasingly complex and continuously evolving data. In real-time streaming environments, this paradigm breaks down, as the space of potential…

Artificial Intelligence · Computer Science 2026-05-28 Gaetano Rossiello , Dharmashankar Subramanian