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While artificial intelligence has the potential to process vast amounts of data, generate new insights, and unlock greater productivity, its widespread adoption may entail unforeseen consequences. We identify conditions under which AI, by…
The rapid advancement of Generative AI (GenAI) relies heavily on the digital commons, a vast collection of free and open online content that is created, shared, and maintained by communities. However, this relationship is becoming…
The knowledge gap hypothesis suggests that the diffusion of information tends to increase rather than reduce social inequalities. Subsequent research on the digital divide has extended this perspective by focusing on unequal access to and…
Recent advances in generative AI technologies like large language models have boosted the incorporation of AI assistance in writing workflows, leading to the rise of a new paradigm of human-AI co-creation in writing. To understand how…
Generative search systems are increasingly replacing link-based retrieval with AI-generated summaries, yet little is known about how these systems differ in sources, language, and fidelity to cited material. We examine responses to 11,000…
Quantifying the workplace productivity effects of Generative Artificial Intelligence is now central to economics, management, and public policy. The deployment of AI tools in customer service, writing, software development, and consulting…
New systems employ Machine Learning to sift through large knowledge sources, creating flexible Large Language Models. These models discern context and predict sequential information in various communication forms. Generative AI, leveraging…
A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…
Recent research suggests that the use of Generative AI tools may result in diminished critical thinking during knowledge work. We study the effect on knowledge work of provocations: brief textual prompts that offer critiques for and propose…
Generative AI is frequently portrayed as revolutionary or even apocalyptic, prompting calls for novel regulatory approaches. This essay argues that such views are misguided. Instead, generative AI should be understood as an evolutionary…
Humans and large language models (LLMs) now co-produce and co-consume the web's shared knowledge archives. Such human-AI collective knowledge ecosystems contain feedback loops with both benefits (e.g., faster growth, easier learning) and…
We propose a general framework for human-AI collaboration that amplifies the distinct capabilities of both types of intelligence. We refer to this as Generative Collective Intelligence (GCI). GCI employs AI in dual roles: as interactive…
Generative AI models differ from traditional machine learning tools in that they allow users to provide as much or as little information as they choose in their inputs. This flexibility often leads users to omit certain details, relying on…
The advent of Large Language Models (LLMs) and generative AI is fundamentally transforming information retrieval and processing on the Internet, bringing both great potential and significant concerns regarding content authenticity and…
Generative Artificial Intelligence (AI) tools are increasingly deployed across social media platforms, yet their implications for user behavior and experience remain understudied, particularly regarding two critical dimensions: (1) how AI…
As artificial intelligence (AI) increasingly integrates into crowdfunding practices, strategic disclosure of AI involvement has become critical. Yet, empirical insights into how different disclosure strategies influence investor decisions…
Artists occupy a paradoxical position in generative AI: their work trains the models reshaping creative labor. We tested whether their concerns achieve proportional representation in public discourse shaping AI governance. Analyzing public…
Generative artificial intelligence (AI) exhibits the capability to generate creative content akin to human output with greater efficiency and reduced costs. This groundbreaking capability, however, has ignited a debate regarding its…
The rapid adoption of generative Artificial Intelligence (AI) tools that can generate realistic images or text, such as DALL-E, MidJourney, or ChatGPT, have put the societal impacts of these technologies at the center of public debate.…
How can we use generative AI to design tools that augment rather than replace human cognition? In this position paper, we review our own research on AI-assisted decision-making for lessons to learn. We observe that in both AI-assisted…